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“Lovely new and modern hotel, with great access to facilities”

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The Fern Residency, Mumbai
Ranked #41 of 463 Hotels in Mumbai
Certificate of Excellence
Reviewed February 18, 2013 via mobile

The fern was a great hotel. You could tell it was rather new. With everything being electrically controlled by one panel. The beds were very comfortable and sheets were nice and white and fluffy. The amenities in the bathroom was fantastic. Everything that you could possibly need. The hotel was conveniently located next to a lifestyle club, so there was access to a variety of facilities. The breakfast buffet was also delicious, with both western and Indian cuisine available. If you were travelling here for business it is very close to the airport but a fair distance from the city centre.

  • Stayed: February 2013
    • Location
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Thank Biancaleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanjib M, General Manager at The Fern Residency, Mumbai, responded to this reviewResponded February 27, 2013

Dear Guest,

My team and I extend our warmest thanks for your generous review and compliments of The Fern Residency, Mumbai.

We are glad to learn that you were impressed with the overall services at our hotel.

It was a pleasure having you with us and we look forward to once again extending our warm hospitality to you, should you travel through Mumbai in the future.

Best Regards,
Sanjib Mukherjee.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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434 - 440 of 465 reviews

Reviewed February 11, 2013

We stayed here for a few days for a friend's wedding and had virtually no complaints. The room (and all of our friends' rooms) were very nice and modern and clean, with great bathrooms with good showers and good facilities. It's a bit far from most of the parts of Mumbai that tourists want to get to (in rush hour it took us at least two hours to get down to that part of the city), but Chembur is also a very nice neighborhood with shops and restaurants and markets, and for our purposes it was perfect.

  • Stayed: January 2013, traveled as a couple
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Thank Georgia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanjib M, General Manager at The Fern Residency, Mumbai, responded to this reviewResponded February 14, 2013

Dear Guest

Thank you for those kind words. It gives us immense happiness to know that you enjoyed your stay at The Fern Residency, Mumbai.

It is our constant endeavor to provide our guest with warmth & hospitality which they truly deserve.

We hope you had a great trip and we look forward to seeing you soon at The Fern Residency, Mumbai.

Warm Regards,
Sanjib Mukherjee.

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Reviewed February 8, 2013

Well for someone who travels quite a lot and is quite finicky, I generally have a few complaints always. But The Fern Residency was indeed a great surprise. Not just clean and comfortable, almost everything seemed just right. This hotel punches far above its rating. Most 5 stars have a similar service. Food, especially Room Service was EXCELLENT. I would recommend this hotel.

Room Tip: No specific tips, this being a new hotel, all rooms are fine
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  • Stayed: February 2013, traveled on business
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2  Thank AmitJ24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanjib M, General Manager at The Fern Residency, Mumbai, responded to this reviewResponded February 14, 2013

Dear Guest,

Thank you for staying with us and giving us your valuable feedback.

We are delighted to know that you had a pleasant stay at our hotel .

It is extremely satisfying to know that we managed to live upto your expectations with the food, services and facilities offered.

Looking forward to serve you again in the near future.

Best Regards,
Sanjib Mukherjee

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Reviewed January 29, 2013

As this Hotel is brand new it was difficult for our airport taxi driver to locate in the middle of the night. However, on our suggestion, the General Manager agreed to supply a map of the hotel location to each client at the time of booking. I think though that it would simpler and more reliable to use the hotel taxi service. The actual location of the hotel is about 1 hours taxi drive from the Gateway to India and other historical buildings in Mumbai, however, the taxi ride is an experience in itself and should be untaken with an open mind, courage and adequate travel insurance! The hotel itself has only been opened for 3 months is scrupulously clean with modern decor. The rooms are very well supplied with a full range of amenities. The breakfasts in the dining room consisted of a good selection of food to please both western and Indian palates. The service offered by the staff of the hotel was exemplary warm, friendly and very efficient. Nothing was too much trouble for them. They even lent me a travel adapter for my stay in Goa and when we returned to the hotel for our last night in India we were received warmly as if we were returning friends. Whilst the hotel itself is currently unlicensed it is adjacent to the Acres Club where guests can enjoy all the facilities of quality dining (licensed), sports, leisure, swimming, spa etc. Wifi is available and operates throughout the hotel. I would have absolutely no hesitation in returning to this hotel or recommending it to anyone. Thank you to all the staff for making us feel so welcome.

  • Stayed: January 2013, traveled as a couple
    • Value
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Thank ROBWAT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanjib M, General Manager at The Fern Residency, Mumbai, responded to this reviewResponded February 14, 2013

Dear Guest,

Thank you for choosing to stay at The Fern Residency, Mumbai and for sharing your wonderful experience through Trip Advisor.

We are delighted to receive your motivating feedback and to learn that you had an enjoyable stay at the hotel.

The team is our strength and your recognition inspires us to scale greater heights of excellence.

We await your return to The Fern Residency, Mumbai in the near future.

Warm Regards,
Sanjib Mukherjee

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Reviewed January 19, 2013

The Hotel is at a very convenient location. The staff is very helpful. Rooms are nice and clean. Right inside the acres club. Excellent food. The only drawback is that many times there is a wedding happening in Acres and then it gets quite noisy and may cause some discomfort.

Room Tip: Try to get a room in the Acres Club (Membership Required). You will get a pool facing room.
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  • Stayed: January 2013, traveled on business
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Thank goelhoney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanjib M, General Manager at The Fern Residency, Mumbai, responded to this reviewResponded February 14, 2013

Dear Guest,

Thank you for taking the time to share your experience with us.

Our team is delighted to hear that you enjoyed our facility and services, especially the location, comfort of the room as well as the dining experience.

Being a wedding season it’s really unfortunate that you had to face some discomfort, however ways will be worked out ensuring more peace to our hotel guest.

I do hope that you will give us another opportunity to serve you again and make your stay more confortable & a memorable one.

Best Regards,
Sanjib Mukherjee.

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Reviewed January 18, 2013

I stayed at the fern residency chembur on 16th december 2012. My stay here was very comfortable and peaceful. The staff here was very courteous,But to say the hotel doesn't have a liquor license. But anyways stay here was very good.

  • Stayed: December 2012, traveled as a couple
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Thank Devangshah20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanjib M, General Manager at The Fern Residency, Mumbai, responded to this reviewResponded February 1, 2013

Dear Guest,

Thank you so much for your commendation. Our main objective at The Fern Residency is to ensure that all our guests are satisfied with their entire experience and from your wonderful feedback it seems that in your case this objective has been achieved.

I have shared your words of appreciation feedback with my entire team.

We value your patronage and look forward to welcoming you again at The Fern Residency, Mumbai.

Warm Regards,
Sanjib Mukherjee.

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Reviewed January 18, 2013

Greetings of the day!!!

I has been to "The Acres Club" on 17-01-2013 for one night. I found it to be the perfect place one would be looking for to stay for absolute rest with all amenities one can think of. Apart, being a well maintained properties sometimes one can also have a fortunate of meeting one or the other celeb as they have frequent shooting scheduels in their premices. I am one of the fortunates.

Cost wise it is not so much as compared to other hotels I stayed in as it comopensates with other offered amenities.

Happy staying there!!!!

Regards,
Kunjan

Room Tip: Choose your room in their new property called "The Fern".
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  • Stayed: January 2013, traveled on business
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4  Thank kunjan131079
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanjib M, General Manager at The Fern Residency, Mumbai, responded to this reviewResponded February 1, 2013

Dear Guest

Thank you for your kind observations on the facilities and services offered at The Acres Club, Mumbai.

The satisfaction of our guests is of paramount importance and I hope we have the opportunity to offer you our best again

We look forward to the pleasure of welcoming you back soon.

Yours Sincerely,
Sanjib Mukherjee

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Fern Residency, Mumbai

Address: The Fern Residency, Mumbai Hemu Kalani Marg | Chembur, Mumbai 400071, India
Location: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #41 of 463 Hotels in Mumbai
Price Range: $93 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Fern Residency, Mumbai 4*
Number of rooms: 74
Official Description (provided by the hotel):
The Fern Residency, Mumbai is located in an up market residential area with high quality malls, cinemas and clubs in the immediate vicinity. Try out the live music & entertainment at The Acres Club within the same complex, Chembur’s beautiful golf course just 5 minutes away or visit the famous RK Studios in a minute’s walk. ... more   less 
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