We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not value for price”
Review of West End Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
West End Hotel
Ranked #122 of 454 Hotels in Mumbai (Bombay)
Al Khobar, Saudi Arabia
Level 5 Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Not value for price”
Reviewed March 21, 2014

Stayed in this hotel for 2 nights in Feb-14. The location is pretty good, if you have work in South Mumbai. However, for the room price, the facilities are not upto the mark. The lift is British-era and definitely needs replacement. I was given a corner room and the room was spacious, and the bathroom was great. However, the bed and bedsheets etc. were quite old. Room service was prompt, however, the charges were exorbitant and the quantities were less than expected.
The staff is very nice and courteous.
However, I would recommend people to find a cheaper alternative if they plan to stay in South Mumbai.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kmajumdar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

225 reviews from our community

Traveler rating
    38
    98
    66
    13
    10
See reviews for
41
40
35
69
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Mumbai
1 review
Reviewed March 5, 2014

Very spacious room, courteous staff. I liked the old world feel to the hotel and the rooms. Spent only few hours at the hotel itself. Room was clean, functional and utilitarian. Location could not have been better. Based on my experience in Mumbai, great value for money.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Srikanth V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manama, Bahrain
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 22, 2014

I really enjoyed my stay at this hotel in December 2013. I landed up at 6 am and they checked me into my room without slapping any extra charges for early arrival (which most hotels would have done) and that was great. The establishment dates back to 1947, the year India got independence and the management clearly wants to preserve this old-world charm, which I very much appreciated. My (double) room was quite spacious and clean. I especially enjoyed the breakfast buffet in the morning, which was very extensive, with many cooked dishes. I remember the lunch buffet being great as well. Since this is an old building, there was some issue with the light bulbs etc, but the management fixed it up very well. The only unreasonable part was the wifi, which I had to pay for, and which was quite expensive, around Rs 160/hour, if I remember correctly. Other than that, a great experience.

Room Tip: Opt for room on higher floors for a peaceful sleep at night.
See more room tips
  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Titiksha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed February 15, 2014

It isn't. The first impression on walking in, its a throwback to the 80s. I asked the receptionist about this. he said the owners want to keep it that way. Some may like it, I didn't. Having said that, the rooms were clean and large(not found in this area), furniture is antique or dated(take your pick), room service was prompt, AC worked well and toilet was clean with hot water from the shower in plenty. Sleep quality was not bad but there was a little traffic noise.A tea-heater would be nice in the rooms and it would help if the wifi was free. Breakfast is a buffet but forget taste, it was lousy. The immediate area around the hotel isn't the best. Lots of beggars but I never felt unsafe, just pestered. Stay here again ? Yes ONLY if I had business in the area, otherwise probably not.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ascalapius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Level 4 Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 15, 2014

I liked my time at the west end. rooms are clean, basic and the service is also of good quality. I thought the breakfast buffet was very tasty. would be happy to come back and stay again.

small note - the free wifi isn't actually free though - slight disappointment really, but on my travels at least the rate here wasn't as bad as others.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MXS160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Feltham, United Kingdom
Level 4 Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 27, 2014 via mobile

My boyfriend and I stayed here as part of our month in India, we had 3 days in Mumbai. The room was spacious and pretty clean. We had a problem with no cold water in the shower which was fixed immediately. Room service was excellent, extremely quick and efficient. The restaurant was expensive for what you get - breakfast was average. You also have to pay for wifi which always feels like a cheek when a lot of lower priced hotels offer it for free. The man who checked us in on reception was very abrupt and brusque and answered every question as if you should know the answer. He also told us you have to have a separate wifi voucher for each device - not true!! So don't listen - other than him the service really was great though. Would recommend if you're looking for something close to the tourist attractions at a reasonable price.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Swoofles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex
Level 5 Contributor
75 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed January 22, 2014

We lunched here and the food choice was good as were the waiters who were helpful and attentive. We later returned to change clothes and wait our sleeper train journey to Goa. The room was a bit shabby and well dated but a good size and the a/c worked fine. We tried out the hotel bar, which must date back to the 80's, but the waiters were very friendly and continuously topped up our table snacks, which were all free of charge.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank teknotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Mumbai (Bombay) hotels
0.6 mi away
Astoria Hotel
Astoria Hotel
#105 of 454 in Mumbai (Bombay)
220 reviews
0.5 mi away
Chateau Windsor Hotel
Chateau Windsor Hotel
#68 of 454 in Mumbai (Bombay)
482 reviews
0.2 mi away
Hotel Fortune
Hotel Fortune
#333 of 454 in Mumbai (Bombay)
221 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Sea Green South Hotel
Sea Green South Hotel
#149 of 454 in Mumbai (Bombay)
88 reviews
1.3 mi away
Hotel Diplomat
Hotel Diplomat
#227 of 454 in Mumbai (Bombay)
209 reviews
0.5 mi away
Ambassador Hotel
Ambassador Hotel
#118 of 454 in Mumbai (Bombay)
387 reviews
Show Prices
Show Prices
Show Prices

Been to West End Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about West End Hotel

Property: West End Hotel
Address: 45, New Marine Lines, Mumbai (Bombay) 400020, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #122 of 454 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — West End Hotel 3.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Priceline, Expedia, Booking.com, Hotels.com, HostelWorld, Agoda, Hotwire, TripOnline SA, Travelocity, Cancelon, Cheap Tickets and HotelQuickly so you can book your West End Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
West End Hotel Mumbai

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing