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“Great choice in Bombay”
Review of Hotel Godwin

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Hotel Godwin
Ranked #134 of 454 Hotels in Mumbai (Bombay)
London
Level 5 Contributor
84 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
“Great choice in Bombay”
Reviewed November 13, 2007

We stayed in Hotel Godwin for 5 days in October and were very impressed. The hotel is clean, our room (on the 8th floor) was modern and comfortable, and the service was impeccable. We found the room service food to be excellent and good value, although the breakfast was far from appetizing!

The location is great -- loads of interesting streets to wander around in the immediate vicinity. Getting taxis to go further was no problem at all.

We took advantage of the car service to pick us up from the airport which is recommended: the cost was added to our room bill so we didn't need to go to an ATM until after we had unpacked our bags and got comfortable.

The only slightly odd thing was that on check out we were asked to pay most of the bill on our Mastercard but a portion of it in cash (necessitating another trip to the cashpoint): I wasn't quite clear why this was but it was only an inconvenience rather than a real gripe.

In all, we would heartily recommend the Godwin and would stay here again if we visit Mumbai again.

  • Stayed October 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mxlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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239 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
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English first
uk
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 6, 2007

just come back from mumbai, stayed for 2 weeks at three different hotels but this was the best one.
colaba is such a nice area but i must say if your going for shopping it takes an hour to get to the shopping areas as traffic is crazy there which is why we moved towards juhu.
its clean for mumbai standards and very spacious,the staff are polite and helpful.

hotels are very expensive in mumbai. we had a look at 5-6 hotels in this price range ans some of them were disgusting. im really fussy but this suited me just fine......

Stayed May 2007
Helpful?
7 Thank ukbabydoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level 4 Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed April 8, 2007

We booked 5 nights at the Hotel Godwin when we couldn't get in touch with Shelley's Hotel because their website was unavailable. Booking via email was a pleasant experience, Mr Singh was extremely friendly and helpful, however when we arrived at the hotel the requested room - a renovated room on 7th or 8th floor - was not available. After rejecting the room offered, which was on 3rd floor (small but OK, but at that time overlooked some noisy building work on the street) we were immediately offered an "upgrade" to a suite room on 6th floor. This turned out to be exactly the same decor as those on 7th/8th floor, and was a large corner room with a sofa, a separate raised seating area and a distant view of the sea.

Breakfast was a choice of Indian or continental (both buffet) and was extremely good. The only problem - which became a bit of a running joke - was the inefficiency of the young staff in re-stocking the food and crockery. It was rare to be able to get a full breakfast in one go - if there was milk there would be no cups and if there were cups there would be no tea etc. so it was bit of a relay race to get everything you wanted. That said, I liked the hotel a lot - the rooms were clean, the staff were helpful and the locatioin was great. What's more, we were still charged the original price we had agreed when we booked, even though we had been given a more expensive room. I'd definitely go there again - probably this year if Shelley's website is still playing up.

  • Liked — Location
  • Disliked — Nothing
  • Stayed December 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sandra_wright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PARIS
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 6, 2007

a very good location, but too expensive regarding the quality of service and cleaness; we reserved 2 deluxe rooms they tried to give us a very dark and dirty room on the first floor , we didn't accept so they gave us a good one on the 8 TH , after they need a proof of our advance payment ( their email of confirmation!!) and after they tried to make us pay twice our advance payment . the breakfast is so bad . so it's a place to stay if you can't find some where else

  • Stayed March 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank ZAFParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Mumbai (Bombay) hotels

betico impenitente
Level 5 Contributor
97 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed April 3, 2007

Excellent location in quiet green area of Colaba. Reasonable rates (3000 rupees/54 euros) and good value for the money and a place to relax away from Mumbai caothic traffic. Ample rooms and nice TV set. Good service and better breakfast.
In the Reception, talk to Singh, the big bearded sij: he rules.

  • Liked — location
  • Stayed April 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank mannyvivadonmanue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level 3 Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed March 14, 2007

I stayed here during December with my family - we had booked 3 deluxe rooms. We had a lot of hassle regarding the booking -only 2 of the rooms were available and they were going to transfer us to the hotel next door which I refused. With al ot of arguing we managed to get what we had asked for - 3 rooms on the 7th floor. The rooms were perfectly fine for the price - hotels in mumbai are expensive so dont expect luxury in this hotel.

Make sure you do not accept any rooms on the lower floors because they are really awful. The rooms on 5th, 7th and 8th floor were clean and newly refurbished.

Breakfast I avoided at all costs - it is better to order toast and tea in your room to be honest.

Service is not great but at the end of the day we very little time at the hotel - it does the job and is in a good location.

Overall I would probably stay here again if I'm on a budget. You can also try Hotel Ascot which is on the same road and looks alot better.

  • Stayed December 2006
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Happy5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level 5 Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
Reviewed February 16, 2007

First of all, travelers should note to leave their expectations and standards for hotels at home before departing to India. This is step one. Otherwise, most reviews of anything less than 4/5 stars will be negative.

With that said, the Hotel Godwin was a 3 star hotel in India. It was ok. The bed/sheets were clean. The security was excellent. The staff was kind and gave the guests space, and they served one of the best breakfasts in a 3 star in India.

For those that want more details - read below. I write my reviews while in the hotel, rather than on memory.

Staff: We gave them a 3/5. They were distantly kind - which was actually refreshing after a few days. Greetings with a smile, but not a bother like most other places driven by tips. It was a nice place in terms of people.

Room: 3 star. It was ok. The beds were ok, sheets were clean and no really concerning issues. It was ok by Indian standards.

Bed: We rated these 2 out of 5. Not great, but not the worst we experienced in India.

Air Quallity: 2 out of 5. There was no ceiling fan - which was common at all other 3 stars. Otherwise, get used to terrible air quality - not recommended for those with COPD.

Decor: 2 out of 5. It was the basic marble design.

Entertainment: A TV with one or two English channels. We did not plan on watching TV in India - so it was no concern.

Power: For those with equipment (i.e. cameras, camcorders, chargers) ... the Godwin was actually well suited. We had a total of 4 possible plugs to charge overnight. This was more than usual for our other locations.

Room cleanliness: 3 out of 5. The little things were dirty, like the light switches, doors, etc ... The toiletries were refilled and dirty. This was consistent throughout 3 stars in India, does that make the Godwin bad? Not really - just Indian 3 star.

Service/Facilities: The A/C was weak, but functioned. The room was cool, not cold. The bathroom window would not close - so we worried about mosquitos - but had no issues. There is free internet near the breakfast room. This was great.

Hairdryer/Iron: These are available on request.

Security: Great. One entrance with 3 guards and a 24/7 desk. Then an elevator assistant. One of the better security hotels we stayed in.

Noise Level: This was an off and on issue. The walls are thin - and was a problem some nights - but just from guests - not outside traffic, etc ...

Breakfast: The breakfast was excellent. Good selection, good food. This was rated 2nd best out of 6 hotels during our stay in India.

Location: Excellent. Alot of shopping and eateries at the end of the street. The waterfront is also very close. Gateway is also walking distance. Overall - excellent location.

Stayed January 2007
Helpful?
9 Thank Beyond_Boston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Godwin

Property: Hotel Godwin
Address: Garden Road | (off Colaba Causeway near Electric House), Mumbai (Bombay) 400001, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #134 of 454 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Godwin 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Hotel Godwin Mumbai

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