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Reviews (3,460)
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3,460 results
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1,956
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263
105
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1,956
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131
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All reviewschina houseclose to the airportchinese restaurantthe club loungebusiness tripbusiness hoteldomestic airportstar hotelexcellent hotelcomfortable roomsroom servicebreakfast spreadcomfortable staycoffee shopcelinisomagym
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638 - 643 of 3,460 reviews
Reviewed August 15, 2017

Extremely Friendly staff. The ambeience is good . I was fascinated by the artwork on display. Attended a wedding which was very well supported by the hotel. All the meals I had were Excellent. The Chinese food was superb.

  • Stayed: August 2017, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank bhagwatsinghb2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this reviewResponded August 15, 2017

Dear Guest,
We are glad you enjoyed a memorable stay with us while you were here for the wedding.
Thank you for your kind appreciation about the hotel & our associates.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2017

The staff are arrogant and for every small bit needs escalation to manager. The rooms are big but the beds are too small for double configuration. The restaurant staff are less courteous and rude. They were not ready to help a disabled person.

  • Stayed: August 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank 824umashankarl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hyatt M, Public Relations Manager at Grand Hyatt Mumbai, responded to this reviewResponded August 15, 2017

Dear Guest,
We are disappointed to learn about your experience at the hotel. We assure you that the same is not the standard Grand Hyatt experience we aim to deliver to our guests. Please share your feedback with us at neha.varyani@hyatt.com & we will ensure a memorable experience on your future stay. Thank you for your understanding.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2017 via mobile

Continues to maintain its high standards and warm hospitality. Probably the only property in Mumbai that can handle large corporate events. Efficient operations , rooms still immaculately maintained, food options great, makes it a property that one will like to always go back to

Stayed: August 2017, traveled on business
Thank RAJU L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this reviewResponded August 15, 2017

Dear Raju,
Thank you for your valuable feedback.
We are delighted to the preferred events destination of your choice Mumbai.
Look forward to continue creating moments of more with you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2017 via mobile

It was a very good experience. Good food, good ambience. I was there all by myself so the staff kept me engaged. Derelle was quite efficient and nice. He understood what I wanted from the menu. I liked pizza and their cocktails were also quite good.

Stayed: August 2017, traveled solo
Thank Sakshi J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this reviewResponded August 15, 2017

Dear Sakshi,
Thank you for choosing to dine with us at Celini.
We are glad you enjoyed a memorable Saturday experience at our brunch & look forward to welcoming you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2017 via mobile

All the restaurants are good. The stay is comfortable and rooms are very well done. They take care of even the smallest of things. The gym and pool are pretty private. The art displayed all over the hotel is something to explore for all visiting. Exquisite collection.

Stayed: July 2017, traveled solo
Thank Tinaakki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this reviewResponded August 15, 2017

Dear Guest,
Thank you for sharing your valuable feedback.
We are delighted you enjoyed #LivingGrand stay & dining with us. Look forward to welcoming you back.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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