I recently stayed for a week during an event at the BKC (which is 15-25 minutes away by taxi). This hotel is about an hour to downtown Mumbai (taxi time can vary dramatically dependent on traffic). First impressions are very good, this a clean modern international hotel. I found reception and concierge service was excellent. Room was superb, comfortable, well appointed, and very clean. Breakfast buffet is vast with a large selection of Asian and western foods, although at busy times be prepared to ask 2 or 3 times and wait for your tea or coffee to be served. I ate on several occasions in the Indian and Italian restaurants, reciving good food and service in both, but the better value for money option is in the downstairs buffet restaurant. If you have recently read that Mumbai is one of the cheapest cities in the world to live in, dont be fooled into thinking that includes the Grand Hyatt, by UK standards this hotel is expensive, the set up capitalises on short stay business travellers.
I did witness a couple of hygene issues in the bar, a waiter standing on the counter to reach a high shelf, and a floor brush used to clean broken glass off the same counter. On neither occasion was the counter wiped clean before normal business resumed.
So in summary a mix of the very best that a hotel has to offer and a few areas that leave room for improvement.
- Official Description (provided by the hotel):
- Grand Hyatt Mumbai is located in the centre of Mumbai, India. More than a hotel, it is a multi-dimensional lifestyle complex located just 10 minutes from Mumbai’s domestic airport and 20 minutes from the international airport and in close proximity to Bandra-Kurla complex, Mumbai’s rapidly developing business district. The hotel features luxurious accommodation, contemporary serviced apartments, dining & entertainment options, spa, recreation & fitness facilities, conference & exhibition spaces & an international shopping plaza. ... more less
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- Also Known As:
- Grand Hyatt Mumbai Hotel Mumbai (Bombay)
- Grand Hyatt Hotel Mumbai
- Mumbai Hyatt