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“Hotel that could do better” 3 of 5 bubbles
Review of Sun-n-Sand Hotel, Mumbai

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Sun-n-Sand Hotel, Mumbai
Ranked #68 of 441 Hotels in Mumbai (Bombay)
London, United Kingdom
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Hotel that could do better”
3 of 5 bubbles Reviewed January 16, 2014

Stayed with a family of five in December at the Sun N Sand. Hotel does not really offer good value for money. It aims to be a four star but is probably more an expensive three star. For example, the rooms were OK, nothing special, but the bathrooms were more like the ones you would see at a motel. One very big negative was that they charge for WiFi.
The poolside restaurant was expensive but adequate but the bar was not particularly appealing.
The hotel is located at Juhu Beach, which is quite a bit away from central Mumbai and the local area is not particularly appealing. If you want to explore Mumbai then you better off staying somewhere more centrally located for the same money.

Overall, a hotel that is adequate but needs to offer better value for money.

  • Stayed December 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Sailesh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunnSandHotelGroup, General Manager at Sun-n-Sand Hotel, Mumbai, responded to this review, January 24, 2014
Dear Guest,

Thank you for taking your time out to share your feedback with us through Tripadvisor!

In regards to your comment about the location of the Hotel, Sun-n-Sand Mumbai is located right on the Juhu Beach, at a short 20 minute drive from the airport and is conveniently located for both business and leisure travelers. The major attractions around the Hotel include the ISKON Temple and the Prithvi Theatre located just 5 minutes away. There are many shopping and entertainment areas near the Hotel.

We have been refurbishing our rooms on a regular basis. The hotel’s recent renovations include a new lounge bar, Beachcomber along with a brand new Presidential Suite. We also opened a new Chinese restaurant, Haochi. Our base category room size is 260 sq. ft. and is more spacious compared to other hotel's in the vicinity. Our base category room bathrooms have a walk-in shower.

With regards to WiFi fees, we charge a nominal fee of INR 250 plus taxes per day to recover our costs.

Your feedback helps us enhance our services and provide a complete guest experience to all our guests. We look forward to welcome you again on your next visit to Mumbai!


With warm regards,

Gulshan Arora
Sr. Vice President
Sun-n-Sand Hotel, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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708 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (221)
Date | Rating
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  • English first
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English first
Birmingham, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed January 14, 2014

Great hotel ! Have been going there for many Christmas / New Year and its the best . It's a boutique hotel providing the best personal service to its customers . Good choices of food within and many options outside too . It's location is fabulous and the swimming and spa facilities are excellent .

Room Tip: Higher floors give better views
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shandi5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunnSandHotelGroup, General Manager at Sun-n-Sand Hotel, Mumbai, responded to this review, January 15, 2014
Dear Guest,

Thank you for patronizing Sun-n-Sand Juhu, Mumbai and spending your time to review us on Tripadvisor. I've shared your review with my team and it serves as a motivation to all to provide a complete guest experience.

It is quite helpful on your part to share room tips with fellow Tripadvisor users.

We would love to see you again at Sun-n-Sand during your next visit to Mumbai!

With warm regards,

Gulshan Arora
Sr. Vice President
Sun-n-Sand Hotel, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vadodara, India
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed January 11, 2014

Started for 3 nights with husband and son and liked the place. I really liked the location of the hotel as it is close to the sea. From the swimming pool the view was just beautiful to the sea shore. I liked the dessert at the buffet/lunch/dinner.

Stayed July 2013, traveled with family
Helpful?
Thank Mamtajain_jain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunnSandHotelGroup, General Manager at Sun-n-Sand Hotel, Mumbai, responded to this review, January 12, 2014
Dear Guest,

We are glad to note that you had a pleasant stay at the hotel. Thank you for choosing Sun-n-Sand, Juhu, Mumbai and taking your time out to share your experience with us.

My team and I look forward to welcome you again on your next visit to Mumbai!

With warm regards,

Gulshan Arora
Sr. Vice President
Sun-n-Sand Hotel, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vadodara, India
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed January 11, 2014

I like the location of this hotel.. just next to beach..
Saw many boolywood celebrities coming there..
Good food.. nothing to complain about.. rooms are nice.. hotel looks bit old now.. but still nicely maintained..

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jainnk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunnSandHotelGroup, General Manager at Sun-n-Sand Hotel, Mumbai, responded to this review, January 12, 2014
Dear Guest,

Thank you for choosing Sun-n-Sand Juhu, Mumbai and spending your time to review us through Tripadvisor. We are happy to note that you liked the location of the hotel.

Sun-n-Sand Mumbai turned 50 last year in November, a feat, that very few hotels in India can boast about. We have been refurbishing our rooms on a regular basis. The hotel’s recent renovations include a new lounge bar, Beachcomber along with a brand new Presidential Suite. We also opened a new Chinese restaurant, Haochi.

My team and I would love to see you again during your next visit to Mumbai!

With warm regards,

Gulshan Arora
Sr. Vice President
Sun-n-Sand Hotel, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed January 11, 2014

We spent a week here last month and it kind of symbolises mumbai with hustle and bustle of weddings, bollywood stars you bump into who are regulars (albeit stars of the previous generation), swanky restaurants and a bar and best of all Juhu Beach.
Breakfasts were good, the pool nice and clean but I would avoid this hotel if you don't want to see weddings throughout your stay.
The location is excellent for Juhu but as previous posters have stated, the interior is dated and needs revamping to stay in line with rival hotels such as Novotel, JW Marriott and even Sea Princess.
One downside was that the Baby Cots in the hotel were substandard of what you would expect in a 4-5 star hotel. Add to this, when we found dust and asked for the cot to be cleaned, the housekeeping cleaned it and brought it back with the same dirt found again.
Attention to detail will improve this hotel, but as it has such a big brand, many will still keep using the same hotel.
I hope the hotel improves as the prices charged definitely makes one think about other options.

Room Tip: Avoid sea facing as there are always weddings on the sea side
See more room tips
  • Stayed December 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Anand S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunnSandHotelGroup, General Manager at Sun-n-Sand Hotel, Mumbai, responded to this review, January 15, 2014
Dear Guest,

In Mumbai, the wedding season is between November to February every year. Sun-n-Sand Mumbai has an excellent beachfront terrace offering a breath taking view of the Arabian sea. Over the years this charismatic venue has become a popular venue for hosting weddings and get-togethers. In order to avoid inconvenience to our guests, we do not allow loud music at this open air venue. We also make sure that there is no noise beyond 10 pm at the venue.

We have been constantly improving the facilities and services at our hotel. We have recently introduced, Haochi, our brand new Chinese restaurant which has replaced the Sunset Room just about a month back. Sohum Spa was also renovated simultaneously. The AQUA spirit bar was renovated last year and is now called Beachcomber. The Coffee shop too was renovated in early 2011. We have also planned to renovate our guest rooms during the course of the year.

I thank you for your wonderful feedback and I assure you that we will take relevant actions to improve our guests’ experience.

With warm regards,

Gulshan Arora
Sr. Vice President
Sun-n-Sand Hotel, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed January 8, 2014

The Hotel staff - very friendly and helpful.
The Food - a good selection and reasonable prices
Beverages - excellent and access to the executive lounge is great to start the evening off.

Unfortunately have to pay for wifi :(

Will definitley go back

Room Tip: pool facing is a great view in the morning and as the sun sets
See more room tips
  • Stayed January 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sonal d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunnSandHotelGroup, General Manager at Sun-n-Sand Hotel, Mumbai, responded to this review, January 14, 2014
Dear Guest,

We are happy to note that you would come back for future stay at Sun-n-Sand. Thank you for choosing Sun-n-Sand Juhu, Mumbai and spending your time to review us. I've shared your feedback with my team and it serves as a motivation to all.

It is quite helpful on your part to share room tips with fellow Tripadvisor users.

We look forward to welcome you again on your next visit to Mumbai!


With warm regards,

Gulshan Arora
Sr. Vice President
Sun-n-Sand Hotel, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed January 1, 2014

The worst hotel, I have ever been to.
The new year eve party was complete flop. The place was highly over crowded, BAD food, BAD alcohol, BAD d.j., Highly ill mannered staff!!! They lie in the name of a great new years experience. Charge heavily, but utterly poor service. I would never ever recommend this place.

  • Stayed December 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Ankita2888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunnSandHotelGroup, General Manager at Sun-n-Sand Hotel, Mumbai, responded to this review, January 3, 2014
Dear Guest,

Thank you for taking your time out to review us for the New Years Eve party held at Sun-n-Sand Juhu, Mumbai.

I sincerely apologize for the inconvenience that you went through. Sun-n-Sand Mumbai only let out its beachfront terrace for the party. The event was organised by an event management company independently and was not organised by the hotel. The hotel's responsibility was to cater to the event management company's F&B requirement.

With warm regards,

Gulshan Arora
Sr. Vice President
Sun-n-Sand Hotel, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sun-n-Sand Hotel, Mumbai

Property: Sun-n-Sand Hotel, Mumbai
Address: 39, Juhu Beach, Mumbai (Bombay) 400049, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#39 Spa Hotel in Mumbai (Bombay)
#48 Luxury Hotel in Mumbai (Bombay)
#62 Business Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sun-n-Sand Hotel, Mumbai 4*
Number of rooms: 120
Official Description (provided by the hotel):
Sun-n-Sand, Mumbai is India’s first beachfront hotel which was commissioned in 1962. A serene hotel, located right on the Juhu Beach, at a short 20 minute drive from the airport is conveniently located for both business and leisure travelers. The major attractions around the hotel include the ISKON Temple and the Prithvi Theatre located just 5 minutes away. There are many shopping and entertainment areas near the Hotel. The outdoor swimming pool is just footsteps away from Juhu beach. AQUA, The 24 hour coffee shop has a breathtaking view of the Arabian Sea and is rated as one of the best on the beach. The Kabab Hut serves authentic Awadhi cuisine and is very popular amongst hotel guests and local residents. The Kabab Hut is worth a special night devoted to the exquisite food, service, and ambiance. Rejuvenate at 'Ocean View', the fully equipped health club which overlooks the Arabian Sea. Sohum, the spa will pamper you, and don't be surprised if you bump into a Bollywood star. Your stay at India’s first beach front hotel with its first class service is sure to make your trip memorable. ... more   less 
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Also Known As:
Sun And Sand Hotel Mumbai
Sun n Sand Hotel Mumbai

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