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“Ramadaaaaaa..!!!”

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Ramada Plaza Palm Grove
Ranked #63 of 461 Hotels in Mumbai (Bombay)
Reviewed April 19, 2013

An affordable good hotel near Juhu beach.
But you should be able to watch see from d hotel only from certain rooms only..

The break fast is very good

The rooms are neat & clean & also calm too..!!!

If u doesn't pick up the wake-up call then they are so kind to send people to knock our doors..!!!

Room Tip: Near to the hotel on walk-able distance there are many restaurants of different choices
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  • Stayed: April 2013, traveled on business
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1  Thank sreenath06m38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada_Juhu, General Manager at Ramada Plaza Palm Grove, responded to this reviewResponded July 13, 2013

Dear Guest,

Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.

I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.

The team at the hotel and I look forward to welcoming you back soon.

Warm regards,

Randhir Tanwar

General Manager

Ramada Plaza Palm Grove.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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746 - 752 of 897 reviews

Reviewed April 8, 2013

an Art deco period hotel on Juhu Beach
gr8 location / take a tuk tuk/rickshaw to Bandra
for excellent shopping
walk on the beach early am , many doing this
or evenings for sunset
ocean view rooms are large and comfortable
good service from all staff
a choice of Indian/ or English breakfast buffet

a pleasant place to stay - downtown is 50 kms
Juhu is less busy and more relaxing

Room Tip: ocean side of hotel / view and you can watch many people coming to visit the beach' by the...
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  • Stayed: March 2013, traveled with friends
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1  Thank rosco1202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada_Juhu, General Manager at Ramada Plaza Palm Grove, responded to this reviewResponded July 13, 2013

Dear Guest,

Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.

I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.

The team at the hotel and I look forward to welcoming you back soon.

Warm regards,

Randhir Tanwar

General Manager

Ramada Plaza Palm Grove.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2013

Guyz I can't believe I got the best deal to get unlimited and very Faaaaast wi-fi access!! Best for business users.

I had quite good experience during my stay at Ramada Plaza Mumbai. I found it has an excellent location right on the beach. Mumbai has one of the costliest on real estate front and though found the room size quite good. The staff was good. The breakfast and dinner was very good. Excellent work. Would love to come again.

Room Tip: 50% of rooms are facing sea and has very nice view. Should try to get one of those. ;-)
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  • Stayed: March 2013, traveled on business
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2  Thank UT195
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada_Juhu, General Manager at Ramada Plaza Palm Grove, responded to this reviewResponded July 13, 2013

Dear Guest,

Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.

I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.

The team at the hotel and I look forward to welcoming you back soon.

Warm regards,

Randhir Tanwar

General Manager

Ramada Plaza Palm Grove.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2013

This hotel is clearly overrated. I have left with mixed feelings. Rooms are clean and quiet, but pretty small, staff is ok, but not really helpful ( I asked for a city map and I got a small useless brochure ... with no maps...) , location is not good ( 1 hour by car to downtown and to the Getaway of India) and rates too high. Wifi is not free ( that's first time during my trip in India) and I find this fact absolutely disgraceful: for 24 hours they ask 500 Rp, which is more than an average daily salary in India. This is not a very customers friendly attitude. Restaurant is also very expensive. Breakfast is included and very good.

  • Stayed: March 2013, traveled on business
    • Value
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Thank bobo-travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada_Juhu, General Manager at Ramada Plaza Palm Grove, responded to this reviewResponded July 13, 2013

Dear Guest,

Greetings from Ramada Plaza Palm Grove Mumbai!!

We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing a feedback on Tripadvisor.

Your feedback helps us in improving our product and services. We have been keeping pace with the changing trends in terms of facilities and amenities offered at the hotel. There is a great focus on regular up-keep and maintenance of the hotel. Our pricing is comparable to similar properties in the area and we feel we provide good value given our central & idyllic location and extensive facilities. We regret that this was not your impression.

On a positive note, we are glad to know that you were satisfied with our breakfast buffet spread and our ambiance.

We look forward to welcome you again at Ramada Plaza Palm Grove Mumbai and hope you will give us an opportunity to do so.

Warm Regards

Randhir Tanwar

General Manager

Ramada Plaza Palm Grove.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2013

We stayed at the Ramada Palm Grove at Mumbai in March 2013. It is a very good hotel, clean and inviting. Our room did not face the pool, but that was OK. For the beach facing rooms, there was an extra charge.

The room was clean and the bed was very comfortable. There was a kettle in the room to make tea and coffee, which was very helpful, because the rates for room service were very high - Rs 185 for a cup of coffee. The air conditioning was silent and effective. The bathroom was equipped with a bathtub and a concave mirror, and there were adequate supplies of consumables.

Juhu beach is very close by: we took an early morning walk on the beach, then had the complimentary breakfast, which was a luxurious spread indeed. Much variety, helpful staff, good food - we ended up over-eating.

It was a great experience. The staff was very helpful, and the hotel is located close to some nice places. Above all, it was affordable. The only drawback is the hotel policy of asking for an advance deposit (even after the rooms have been paid in full). I saw some people arguing about this at the reception - they were asked to swipe their credit card for expenses they had not yet incurred. This was a major drawback. The hotel needs to rethink on this policy.

Room Tip: Pay a little extra for beach facing rooms.
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  • Stayed: March 2013, traveled as a couple
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2  Thank dineshk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada_Juhu, General Manager at Ramada Plaza Palm Grove, responded to this reviewResponded July 13, 2013

Dear Guest,

Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.

I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.

The team at the hotel and I look forward to welcoming you back soon.

Warm regards,

Randhir Tanwar

General Manager

Ramada Plaza Palm Grove.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2013

Friends I thought i must take out serious time to write this review, first i have travelled the globe but never had such a ugly experience, the way i had with this property.
Its Shabby, the staff is extremely rude, No Smiles No Gestures and on top of it Argumentative.
The Moment i entered the hotel the female staff at the reception was rude enough to take the deposit first and then talk things- I understood could be strange hotel policies, then my wife ordered Cold Coffee chilled with Ice and the waiter got cold coffee with Ice Cream at the Pool Side and when we tried to explain this was a big argument from his side and eventually we had no reason then to except our mistake. At night when we were going out we asked the concierge to arrange for a Cab and when the Cab came we asked him to follow the meter but the taxi driver said when the taxi comes inside the hotel they dont follow the meter but a fixed price, when i requested the concierge to intervene and either get me another taxi or ask the same taxi driver to follow the meter he said even i speak to the duty manager of the hotel still the taxis will not run on meter. I believe is it a Nexus....
On the whole this property is not worth staying at all horrifying experience, no direct access to the Sea which they claim to, arrogant rude staff, and you can get amazing good properties at this price. I hope my review will save lot many people in future before choosing this 2 Star Property.

Room Tip: I stayed at Hotel Marine Plaza for 3 nights during this visit and 1 Night at Ramada Palm but Marine...
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  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Saurabh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada_Juhu, General Manager at Ramada Plaza Palm Grove, responded to this reviewResponded July 13, 2013

Dear Guest

Greetings from Ramada Plaza Palm Grove Mumbai!!

We are deeply concerned to hear of your experience at the Ramada Palm Grove Mumbai. We thank you for bringing it to our attention. Please accept our most sincere apologies for the manner in which your stay was handled at the hotel.

The matter has been taken up very seriously with the concern departments. We would like to assure you that we have investigated all the reasons for the lapse in service and corrective measures have already been initiated.

I hope we can convince you that this one odd incident should not diminish your view to Ramada Plaza Palm Grove Mumbai. We truly value your patronage of Ramada Plaza Palm Grove and apologize once again for the inconvenience caused to you during your stay.

Assuring you of our best attention and services always.

Thanking you

With regards,

Randhir Tanwar

General Manager

Ramada Plaza Palm Grove.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2013

Great place to stay if you are a Hindi Movie Buff. This is right on the beach and i took an early morning walk at the beach and i was star-gazing. Quite a few star were also there. Other than that the Hotel is well located, well appointed room, nice staff, average Breakfast, over all a pleasant stay, indeed worth wath we paid, the stars was a bonus.

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank mukta l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada_Juhu, General Manager at Ramada Plaza Palm Grove, responded to this reviewResponded July 13, 2013

Dear Guest,

Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.

I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.

The team at the hotel and I look forward to welcoming you back soon.

Warm regards,

Randhir Tanwar

General Manager

Ramada Plaza Palm Grove.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Palm Grove

Address: | Juhu Beach, Mumbai (Bombay) 400049, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay) > Juhu , Juhu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Mumbai (Bombay)
#38 Spa Hotel in Mumbai (Bombay)
#46 Luxury Hotel in Mumbai (Bombay)
Price Range: $137 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ramada Plaza Palm Grove 4*
Number of rooms: 115
Official Description (provided by the hotel):
While selecting a Five Star hotel in Mumbai, every discerning business traveller and the leisure traveller on holiday in Mumbai looks for luxury, functionality and status, with value for money. At Ramada Plaza Palm Grove, one will experience all this and more. ... more   less 
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Also Known As:
Ramada Plaza Palm Grove Hotel Mumbai (Bombay)
Mumbai Ramada Hotel
Ramada Hotel Palm Grove Mumbai

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