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“Wonderful experience”
4 of 5 bubbles Review of The Orchid Mumbai

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The Orchid Mumbai
Ranked #56 of 444 Hotels in Mumbai (Bombay)
Nasik (Nashik), Maharashtra, India
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Wonderful experience”
4 of 5 bubbles Reviewed September 1, 2014

Good rooms, excellent staff, good food and efficient in all respects. Enjoyed our stay. Buffet meals had an excellent spread. Location next to the airport is an attraction. Would love to stay there again whenever travelling.

  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Firdaus K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOrchidMumbai, General Manager at The Orchid Mumbai, responded to this review, September 8, 2014
Dear Guest,

Thank you for investing your valuable time to share the experience with The Orchid, Mumbai. We express our gratefulness towards the same.

We are humbled with your positive response. This is our constant effort to keep our guest satisfied; we constantly thrive to maintain consistency to provide our guests an ace of services in regards to every segment of hospitality experience.

Your kind words are shared with our team. This will surely motivate them to excel in their expertise. Also thank you for rating us maximum on Service. It is our responsibility to comfort you with the league of services and making your stay pleasurable.

We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,
The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First 5 star Certified Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,624 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (392)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Hyderabad, India
Level Contributor
79 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed August 30, 2014

This hotel is very good and near to Domestic Airport Rooms are well done, restaurants are very Good with Quality food Buffet for Breakfast, Lunch and Dinner is very very Expensive
Its Kamat Group hotel famous group should have maintained food price in a Economic range
I advice them to also have a South Indian Thali within range of Economical price
There are are customers who would like to have limited Quality food and do not like to waste food Hotel Management please look into to the matter

Room Tip: Any where is very good Rooms keep it up
See more room tips
  • Stayed August 2014, traveled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank mdz55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOrchidMumbai, General Manager at The Orchid Mumbai, responded to this review, September 3, 2014
Dear Guest,

Thank you for investing your valuable time to share the experience with The Orchid, Mumbai. We express our gratefulness towards the same.

Firstly we are humbled to know that you liked the quality of food & food choices we serve at the Boulevard – 24 x 7 coffee shop.

We do have a South Indian Thali in our speciality dining restaurant South Of Vindhyas which we are sure you will like.

We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,

The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified 5 star Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
detroit
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed August 28, 2014

Stayed here for 3 nights, location very convenient just next to the domestic airport, great staff, was very well taken care of. Their roof top restaurant was fantastic with an awesome view of the runway , food was great along with the service.Would surely recommend this Hotel. Also the location made it a great spot for visiting places at Bandra, Pali Hill and Linking road. Keep up the great work.

Room Tip: wooden floor rooms on a higher level
See more room tips
  • Stayed August 2014, traveled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank overdoze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOrchidMumbai, General Manager at The Orchid Mumbai, responded to this review, September 3, 2014
Dear Guest,

Thank you for investing your valuable time to share the experience with The Orchid, Mumbai. We express our gratefulness towards the same.

We are humbled with your token of appreciation & feedback which would certainly motivate our team to excel in their expertise and improve the quality of services.

We the Team Orchid are happy to know that we made your stay comfortable and pleasurable. We are glad to know that you rated us maximum on the services we provide.

Mostly grills our Roof top restaurant is greatly appreciated by our guests for its amazing view and great grills.

We also recommend you to try South Of Vindhyas our fine dine restaurant for authentic South Indian food from 4 states.

We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,

The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified 5 star Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, Delhi, India
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed August 27, 2014 via mobile

I have just checked out of this hotel an hour back. The property indeed is awesome. But there are some points which I feel the management should consider:-

1. Time taken to deliver something in the room is quiet long. I was getting late as I had to rush for a meeting. At 0815 I placed a request for a laundry bag to be delivered on my room. The bellboy came at 0830. Just to get one laundry bag, the hotel took good 15 mins. One bag was not enough for me, I asked him to get one more, he disappeared. No hint of him for the next 15 mins. Exasperated,I just dumped my stuff in the bag and left. Cant wait half an hour for one laundry bag.


2. Certain things in the room were not to be found. Laundry bag wasn't there. There were no pens as well. There was one unsharpened pencil which eventually was of no use.

Request the management to pls look on to these minute matters as they create a lot of difference in guest's life.

PS: Because of laundry bag issue, I reached my meeting 20 mins late.



Stayed August 2014, traveled solo
Helpful?
Thank surimanik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOrchidMumbai, General Manager at The Orchid Mumbai, responded to this review, September 3, 2014
Dear Guest,

Thank you for investing your valuable time to share the experience with The Orchid, Mumbai. We express our gratefulness towards the same.

We sincerely apologize for the inconvenience caused. Your detailed feedback has been shared with the House Keeping team and appropriate measures have been taken. Next time the extra laundry bag would be places as per your needs. Please treat this as an isolated experience and not our usual standards.

We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,

The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified 5 star Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed August 27, 2014 via mobile

I stayed this hotel couple of times when I was working with transocean Ltd. I feel very good, I stay many hotels in India also abroad. ..my concerns this is very good hotel you find anywhere in Mumbai. That's why I plan to visit Mumbai with my family. .my preferred hotel. .orchid Mumbai.

Stayed August 2014, traveled with friends
Helpful?
Thank sujith v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOrchidMumbai, General Manager at The Orchid Mumbai, responded to this review, September 3, 2014
Dear Guest,

Thank you for investing your valuable time to share the experience with The Orchid, Mumbai. We express our gratefulness towards the same.

We are humbled with your token of appreciation & feedback which would certainly motivate our team to excel in their expertise and improve the quality of services.

We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,

The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified 5 star Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed August 26, 2014

It was indeed an awesome stay more than a month i had in Orchid Hotel. From the Lobby "South of Vindhyas" to the Roof top "Mostly Grills" has its own unique class of service in Food and Beverages!! I do recommend this hotel for any type of guest viz. Honeymooner, Transit, Tourist........ Kudos Team Orchid!!

  • Stayed July 2014, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank rbrockz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOrchidMumbai, General Manager at The Orchid Mumbai, responded to this review, September 3, 2014
Dear Guest,

Thank you for investing your valuable time to share the experience with The Orchid, Mumbai. We express our gratefulness towards the same.

We are humbled with your token of appreciation & feedback which would certainly motivate our team to excel in their expertise and improve the quality of services.

We the Team Orchid are happy to know that we made your stay comfortable and pleasurable. We are glad to know that you rated us maximum on quality, service & location.

Also thank you for recommending us and having a belief that we can cater to our guest as per their comfort needs.

We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,

The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified 5 star Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vadodara, India
Level Contributor
339 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 bubbles Reviewed August 26, 2014 via mobile

My first stay at this envied hotel. Critria was same as always competitive price. Hotel entry through conjusted lanes is an experience. Check in was smooth. Room is better im fact some touch of suite as sitting is seperate. AMple space n furnitire to work smoothly. Breakfast spread is very good and delicious. ONe of the best experience was complimentary wifi. Also they provided mobile chatger at 1.30 om night which remaimed in mu room for total sgay of ywo nights. Definitely visit again.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JSS71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOrchidMumbai, General Manager at The Orchid Mumbai, responded to this review, September 3, 2014
Dear Guest,

Thank you for investing your valuable time to share the experience with The Orchid, Mumbai. We express our gratefulness towards the same.

We are humbled with your token of appreciation & feedback which would certainly motivate our team to excel in their expertise and improve the quality of services.

Also thank you for rating us maximum on Value & Location.

‘Athithi Devo Bhava’ is our belief and we treat our guests as God. It’s our pleasure to make you feel comfortable.

We look forward to having you back soon and please feel free to contact us on
fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,

The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified 5 star Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Orchid Mumbai

Property: The Orchid Mumbai
Address: 70 C Nehru Road, Vile Parle East | Vile Parle East, Mumbai (Bombay) 400099, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#35 Spa Hotel in Mumbai (Bombay)
#43 Luxury Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Orchid Mumbai 4.5*
Number of rooms: 372
Official Description (provided by the hotel):
The Orchid - An Ecotel Hotel in Mumbai is Asia's first certified eco-friendly five-star hotel. This 372- room hotel is strategically located adjacent to the domestic airport making it a convenient place for the business traveler to stay.The Orchid Hotel Mumbai presently offers the most unique luxury experience in the city that encompasses well appointed environment friendly rooms and suites which are stylishly designed, each boasting of lavishly adorned décor, luxurious ambience and modern services. All the guest rooms are fully air conditioned and replete with contemporary elements, Wi-Fi internet access, attached bath, telephone and television. The hotel also features a variety of lifestyle activities like an exclusive club floor with a private lounge, The Club Privé room, relaxing outdoor Pool, well-appointed business center, conference rooms and state-of-the art banquets. It has five specialty restaurants and outlets namely South of Vindhyas (represents a unique culinary concepts from South India), Mostly Grills (International fusion Open-air barbeque restaurant on the roof top), The Boulevard, (a 24 hours coffee shop located on the first floor serves delicious Indian, Continental and Asian cuisine), Merlin’s (Bar with Karaoke & a Bulgarian Band called Sparkles) and The Gourmet Shop (For cakes, snacks & sandwiches) that seemingly fit the business travelers needs. The 84 international awards reiterate the efforts of The Orchid of being a pioneer amongst environment friendly hotels.Our clientele form the who's who of the discerning international corporate. We, just like our discerning clientele believe in sustainable development and have created an experience where:"Deluxe need not disturb, Comfort need not compromise and Enjoyment need not be insensitive." ... more   less 
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Also Known As:
Orchid Mumbai Hotel Mumbai (Bombay)
Orchid Hotel Mumbai
The Orchid Hotel Mumbai
Orchid Hotels Mumbai

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