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“Convenient” 4 of 5 bubbles
Review of The Orchid Mumbai

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The Orchid Mumbai
Ranked #61 of 440 Hotels in Mumbai (Bombay)
Sao Paulo, SP
Level Contributor
79 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Convenient”
4 of 5 bubbles Reviewed January 13, 2014

The Orchid is VERY close to the airport and is a traditional hotel. Rooms are fine and quiet. Our bathroom had a bathtub and was clean. Breakfast was good, with many western and Indian options, but service is a little confusing. The waiter didn't speak very good English and we had to ask him several times for simple items such as coffee and cutlery. Front desk also took some time (and calls) to find a bag I left for a friend to pick up.

  • Stayed December 2013, traveled with friends
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Traveller_SAO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review, June 21, 2014
Dear Guest,

We, the team at ‘The Orchid Mumbai’ would like to thank you for sharing your feedback with us!

Apologize for the experience you had with us. We would request you to treat this as an isolated experience and not a reflection of our usual standards.

Please share your contact details with us as our team would like to get in touch with you. We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,
The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,587 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (390)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
chandigarh
Level Contributor
85 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed January 11, 2014

Stayed here on 11th Jan14, really impressed with the courtesy and professionalism of the staff right from security, bell boys to reception or any help desk. The room was decently spacious and bed was wonderfully comfortable and nice fragrance flowing all thru the hotel. Wake up call was bang on time and rather they followed up after 10mins so that I don't miss my flight.Domestic airport transfer was also very quick and comfortable and the driver again was humble and nice.

Room Tip: Good hotel near domestic Airport
See more room tips
  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pushpender2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review, June 21, 2014
Dear Guest,

We, the team at ‘The Orchid Mumbai’ would like to thank you for sharing your feedback with us!

Your kind words have been shared with our team. It is feedback like yours which motivates us and brings a smile on our face when we serve our guests.

Please share your contact details with us as our team would like to get in touch with you. We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,
The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 10, 2014

Close to the airport, provides good service and food options. the 24 hour cafe shop with buffet option post midnight makes it all the more flexible. Ideal for a rush rush business trip or a relaxing family holiday.

  • Stayed December 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank vikas_goenka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review, June 21, 2014
Dear Guest,

We, the team at ‘The Orchid Mumbai’ would like to thank you for sharing your feedback with us!

The Orchid Mumbai enjoys a strategic location as we are in close proximity with the domestic & international airport.

The midnight buffet at Boulevard – 24 coffee shop is really popular with our guests & Mumbai city.

Please share your contact details with us as our team would like to get in touch with you. We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,
The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dhaka
Level Contributor
191 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
3 of 5 bubbles Reviewed January 10, 2014

The hotel is only five minutes away from the airport provided there is no traffic jam. The person in the reception was never fit for reception of a five star hotel, as everybody will like a smiley face there but he cannot smile anyway. My room no. was 238 and i was dishearted to see the way to my room from the reception!! This is a narrow path which i never expected in a five star hotel. Also, this portion of the hotel is shaby, needs renovation. Room wi-fi is excellent in terms of speed but it was not un-interrupted. They gave me a two days password and username which expired on 00:00 midnight though i had requested to allow me upto the next morning. Now a days, wi-fi should be allowed for full time in a five star hotel and many three star allows this. TV signal was very poor and disturbing which is also unusual. However, food quality is very good and delicious. Room was spaciuos, neat & clean. Very good architecturally design lobby are the positives of the hotel. I feel a mixed feeling about the hotel. May be, i will again consider to stay here if the visit is for one day or less.

  • Stayed January 2014, traveled on business
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Zafrul Hasan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review, June 21, 2014
Dear Guest,

We, the team at ‘The Orchid Mumbai’ would like to thank you for sharing your feedback with us!

Apologize for the experience you had with us. We would request you to treat this as an isolated experience and not a reflection of our usual standards.

Your feedback has been shared with our Front Office Team.

Thank your feedback on food & rooms. Glad to know that you loved it.
Please share your contact details with us as our team would like to get in touch with you.

We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,
The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jhansi, India
1 review
4 of 5 bubbles Reviewed December 31, 2013

Breakfast may have more variety n taste, esp vegetarians. Rooms are slightly smaller, staff well behaved n helping. Sluggish room service.
Overall good, best thing is proximity to airport.
Can recommend this hotel to others anyways.

  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
Thank Kamad D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review, June 21, 2014
Dear Guest,

We, the team at ‘The Orchid Mumbai’ would like to thank you for sharing your feedback with us!

Your feedback has been shared with the team. We assure you will note a difference on your next visit.

The Orchid Mumbai enjoys a strategic location as we are in close proximity with the domestic & international airport.

Please share your contact details with us as our team would like to get in touch with you. We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,
The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Princeton, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed December 29, 2013

The Orchid Hotel is ideally located for international travelers. We stayed there back in 2007 and were very impressed by its elegance, excellent food and large comfortable rooms. During our last visit on December 25, 2013, the dinner buffet was still very good and the room was large but lacked the special touches. But what bothered us most was the acrid smell of lemon scented perfume that suffused the room, hallways, and indeed the entire hotel. It burned our eyes and throats, caused headaches and made it very difficult to sleep. This is the reason we rate the hotel now as average. We could not stay there again under these conditions. Surely, management must be aware that many customers are allergic to perfumes and the overpowering amount used will make even non-allergic customers sick. We hope that they will eliminate unnecessary perfume.

  • Stayed December 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Gerta08540
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review, June 23, 2014
Dear Guest,

We, the team at ‘The Orchid Mumbai’ would like to thank you for sharing your feedback with us!

Apologize for the experience you had with us. We would request you to treat this as an isolated experience and not a reflection of our usual standards.

Your feedback has been shared with the team. We assure you will note a difference on your next visit.

Please share your contact details with us as our team would like to get in touch with you. We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,
The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raipur, India
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed December 27, 2013

A Nice Ecotel... Overall Ambience Fab.
The Buffet spread in the coffee shop should have more variety. Nice Food though it was very costly(Rs.1150 for a meal per person). Visit the Rooftop Restaurant -worth every penny that you spend as the view of the airport is magnificient.

Room Tip: Facing The Runway.
See more room tips
  • Stayed December 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ojas2811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review, June 23, 2014
Dear Guest,

We, the team at ‘The Orchid Mumbai’ would like to thank you for sharing your feedback with us!

Our rooftop restaurant ‘Mostly Grills’ is the only restaurant in the city with breath-taking view on the airport runway.

‘Boulevard’ – 24 hours coffee shope restaurant has always been loved and appreciated by our guests for its buffets.

Please share your contact details with us as our team would like to get in touch with you. We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,
The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Orchid Mumbai

Property: The Orchid Mumbai
Address: 70 C Nehru Road, Vile Parle East | Vile Parle East, Mumbai (Bombay) 400099, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#36 Spa Hotel in Mumbai (Bombay)
#45 Luxury Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Orchid Mumbai 4.5*
Number of rooms: 372
Official Description (provided by the hotel):
The Orchid - An Ecotel Hotel in Mumbai is Asia's first certified eco-friendly five-star hotel. This 372- room hotel is strategically located adjacent to the domestic airport making it a convenient place for the business traveler to stay.The Orchid Hotel Mumbai presently offers the most unique luxury experience in the city that encompasses well appointed environment friendly rooms and suites which are stylishly designed, each boasting of lavishly adorned décor, luxurious ambience and modern services. All the guest rooms are fully air conditioned and replete with contemporary elements, Wi-Fi internet access, attached bath, telephone and television. The hotel also features a variety of lifestyle activities like an exclusive club floor with a private lounge, The Club Privé room, relaxing outdoor Pool, well-appointed business center, conference rooms and state-of-the art banquets. It has five specialty restaurants and outlets namely South of Vindhyas (represents a unique culinary concepts from South India), Mostly Grills (International fusion Open-air barbeque restaurant on the roof top), The Boulevard, (a 24 hours coffee shop located on the first floor serves delicious Indian, Continental and Asian cuisine), Merlin’s (Bar with Karaoke & a Bulgarian Band called Sparkles) and The Gourmet Shop (For cakes, snacks & sandwiches) that seemingly fit the business travelers needs. The 84 international awards reiterate the efforts of The Orchid of being a pioneer amongst environment friendly hotels.Our clientele form the who's who of the discerning international corporate. We, just like our discerning clientele believe in sustainable development and have created an experience where:"Deluxe need not disturb, Comfort need not compromise and Enjoyment need not be insensitive." ... more   less 
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Also Known As:
Orchid Mumbai Hotel Mumbai (Bombay)
Orchid Hotel Mumbai
The Orchid Hotel Mumbai
Orchid Hotels Mumbai

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