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“It makes you feel bring your space in crowded Mumbai”
Review of The Orchid Mumbai

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The Orchid Mumbai
Ranked #45 of 454 Hotels in Mumbai (Bombay)
Bhubaneswar, India
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“It makes you feel bring your space in crowded Mumbai”
Reviewed April 25, 2013

Orchid service is its prompt service & the organic toiletries and inventories provided inside the room. Its a pleasure staying in such a well furnished place.

The best part of the hotel which most of the guests are not aware is the mini museum created by the owner Mr. Vithal Kamat.

I was the lucky one to have the opportunity to see it & it was the gesture of Mr. Kamat who is so humble in nature.

Room Tip: Non Smoking room
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  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jagat_Pani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review, June 23, 2014
We, the team at ‘The Orchid Mumbai’ would like to thank you for sharing your feedback with us!

We are glad to know that you enjoy your stay with us. Your lovely feedback has been shared with the team.

'AAI' museum is the prized possession of The Orchid which much appreciated by our guests.

Your kind words have been shared with our team. It is feedback like yours which motivates us and brings a smile on our face when we serve our guests.

Please share your contact details with us as our team would like to get in touch with you. We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,
The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
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  • Value
  • Cleanliness
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Pune
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 21, 2013

Very bad Service, Food was ok type.. The bad experience started right from the reception itself post allotment of the room itself no one was there to carry my luggage to the room, and finally have to carry my luggage on my own and same happened during check out. Room service is also pathetic, no body bother's to answer your phone in spite of calling room service several times. Would not recommend the hotel to anyone. Not worth the money.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karan p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review, June 23, 2014
Dear Guest,

We, the team at ‘The Orchid Mumbai’ would like to thank you for sharing your feedback with us!

Apologize for the experience you had with us. We would request you to treat this as an isolated experience and not a reflection of our usual standards.

Your feedback has been shared with the team. We assure you will note a difference on your next visit.

Please share your contact details with us as our team would like to get in touch with you. We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,
The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Mumbai (Bombay) hotels

Agra
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 20, 2013

Conveniently located near domestic airport. Staff was very helpful,friendly & extremely efficient. Rooms were well furnished,clean and equipped with all type of necessary amenities. Merlin's Bar is very nice with top notch entertainment with live band and karaoke.

Room Tip: Would like to advise others to stay in Orchid suite room.
See more room tips
  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank megha22official
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review, June 23, 2014
Dear Guest,

We, the team at ‘The Orchid Mumbai’ would like to thank you for sharing your feedback with us!

We are glad to know that you enjoy your stay with us. Your lovely feedback has been shared with the team.

Merlin’s Karaoke Bar has always been loved and appreciated by our guests.

Your kind words have been shared with our team. It is feedback like yours which motivates us and brings a smile on our face when we serve our guests.

Please share your contact details with us as our team would like to get in touch with you. We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,
The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 19, 2013

I have been staying at the Orchid several times a year over the past few years. The new wing has been a good addition. The rooms in this wing look nice and new. The older rooms in the main hotel are old and the carpet smells. The price keeps going up but not as much as some of the other hotels in Mumbai. The food has become ridiculously expensive and the quality is mediocre at best.
Its proximity to the domestic airport and western expressway make it a good choice to stay but it has competitors coming up quickly and successfully.

Room Tip: Ask for rooms in the new wing facing the airport side. Although you will be overlooking some slums b...
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tarahblahsiv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review, June 23, 2014
Dear Guest,

We, the team at ‘The Orchid Mumbai’ would like to thank you for sharing your feedback with us!

Appreciate your review on our hotel rooms & food.

Apologize for the experience you had with us. We would request you to treat this as an isolated experience and not a reflection of our usual standards.

Your feedback has been shared with the team. We assure you will note a difference on your next visit.


Please share your contact details with us as our team would like to get in touch with you. We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,
The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lee, United Kingdom
Level 5 Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed April 13, 2013

This is a comfortable airport hotel of a good standard but I would not rate it as 5 star. The piano player in the lobby in the evening is a nice touch.

I rated it highly for location but that of course all depends on what you want; it is close to the domestic airport, about 15 minutes from the international airport when the traffic is not too heavy, but a long way from the city centre.

The rooftop restaurant is a nice location for dinner but the food is rather average, although a good selection of wines, beers, and cocktails, but the service was also average. Service is the coffee shop was also rather poor - I waited nearly half an hour for a mango lassi!

I have stayed here before and will stay again, it's reasonably priced for standard and location, so don't be too put off by my negative comments.

Room Tip: Ask for a room away from the lift if you want a good night's sleep
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CliveH_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review, June 23, 2014
Dear Guest,

We, the team at ‘The Orchid Mumbai’ would like to thank you for sharing your feedback with us!

We do enjoy a strategic location as we are in close proximity with the domestic & international airport. Also connectivity to the Western Express Highway which makes it convenient to move around the city for guests staying with us.

Our rooftop restaurant ‘Mostly Grills’ is the only restaurant in the city with breath-taking view on the airport runway.

Apologize for the experience you had with us. We would request you to treat this as an isolated experience and not a reflection of our usual standards.

Your feedback has been shared with the team. We assure you will note a difference on your next visit.

Please share your contact details with us as our team would like to get in touch with you. We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,
The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 12, 2013

This morning I was walking after gym towards breakfast at 1 floor. The whole corridor was full of smoke, scared I was rushing ahead - I saw four fighters coming from the kitchen. When asked they said there was a fire but now extinguished.

Puzzled I asked management why there was no fire alarm. There was no answer. When pressed the duty manager asked me to check out.

Here is my Police complaint letter with police seal. I have complained on negligence, risking guest lives and property in such an accident.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gana n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review, July 5, 2014
Dear Sir,

Perusing through your review I could gather that you were indeed disturbed with the turn of events wherein you felt that the safety of the guests staying in the Hotel was at stake.

I have gone through your review in details as well the facts of the incident. There was a minor fire in the kitchen section but it had been curbed within seconds of being reported. That was the sole reason why the emergency evacuation plan was not activated.

I would like to re-assure you that being a hotel, the safety of the guests is of paramount importance and we would in no way compromise with the same.

Sincerely hoping that you would realize that we are genuine and stand by the aforementioned words.

Best Regards.

Rajesh Gupta.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 3 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 9, 2013

As soon as you pull into the lot of the Hotel your car gets thoroughly searched and every bag scanned and yourself. I love the security of the hotel and understand why they need to take these precautions due to the earlier Mumbai incident. The hotel is just pure luxury and the water fountain by the elevators is just marvelous. The buffet was really good and was open pretty late. The rooms weren't as I expected but for the price you can expect that.The washroom was way more luxurious than the room ;). The bar downstairs is small and cozy and the music was alright. The Heineken I feel was a bit overpriced compared to Canada. Overall I recommend everyone to go to this hotel if you are visiting Mumbai.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AK K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review, June 23, 2014
Dear Guest,

We, the team at ‘The Orchid Mumbai’ would like to thank you for sharing your feedback with us!

We are glad to know that you enjoy your stay with us. Your lovely feedback has been shared with the team.

Your kind words have been shared with our team. It is feedback like yours which motivates us and brings a smile on our face when we serve our guests.

Please share your contact details with us as our team would like to get in touch with you. We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,
The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Orchid Mumbai

Property: The Orchid Mumbai
Address: 70 C Nehru Road, Vile Parle East | Vile Parle East, Mumbai (Bombay) 400099, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#33 Spa Hotel in Mumbai (Bombay)
#38 Luxury Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Orchid Mumbai 4.5*
Number of rooms: 372
Official Description (provided by the hotel):
The Orchid - An Ecotel Hotel in Mumbai is Asia's first certified eco-friendly five-star hotel. This 372- room hotel is strategically located adjacent to the domestic airport making it a convenient place for the business traveler to stay.The Orchid Hotel Mumbai presently offers the most unique luxury experience in the city that encompasses well appointed environment friendly rooms and suites which are stylishly designed, each boasting of lavishly adorned décor, luxurious ambience and modern services. All the guest rooms are fully air conditioned and replete with contemporary elements, Wi-Fi internet access, attached bath, telephone and television. The hotel also features a variety of lifestyle activities like an exclusive club floor with a private lounge, The Club Privé room, relaxing outdoor Pool, well-appointed business center, conference rooms and state-of-the art banquets. It has five specialty restaurants and outlets namely South of Vindhyas (represents a unique culinary concepts from South India), Mostly Grills (International fusion Open-air barbeque restaurant on the roof top), The Boulevard, (a 24 hours coffee shop located on the first floor serves delicious Indian, Continental and Asian cuisine), Merlin’s (Bar with Karaoke & a Bulgarian Band called Sparkles) and The Gourmet Shop (For cakes, snacks & sandwiches) that seemingly fit the business travelers needs. The 84 international awards reiterate the efforts of The Orchid of being a pioneer amongst environment friendly hotels.Our clientele form the who's who of the discerning international corporate. We, just like our discerning clientele believe in sustainable development and have created an experience where:"Deluxe need not disturb, Comfort need not compromise and Enjoyment need not be insensitive." ... more   less 
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Also Known As:
Orchid Mumbai Hotel Mumbai (Bombay)
Orchid Hotel Mumbai
Orchid Hotels Mumbai
The Orchid Hotel Mumbai

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