We stayed here based on the reviews we read on Tripadvisor. My feelings are very mixed. It is close to the airport and at 3am the bed looked very inviting and it was comfortable. There was a mix up (I had made a mistake with the dates and arrived several hours earlier) with our booking. This took a very long time to resolve and at one point the manager said our only recourse was to sit in the lobby for 3 hours until our booking time. "You can not be serious! " He could not seem to see logic; it was exhausting trying to convince him to give us our prepaid room. The room was available, we had paid for it but we couldn't use it. Finally he relented. Even his staff thought he was being unreasonable.
The most hideous thing about the hotel, as many have remarked, is the musty dark courtyard area which houses the most ridiculous swimming pool. The pool is in shadow due to its strange position. It is surrounded by the several stories high hotel building. Placed around the pool's edge are very shabby breakfast tables and chairs. The whole place is worn and tired in appearance. The food was also greasy; cheese lay melting in the heat. Most unappetizing and off putting! I would not bother with this hotel again.
- Official Description (provided by the hotel):
- Featuring 190 rooms in three categories: suites, deluxe, and standard, VITS Luxury Business Hotel - Mumbai, is continuously ranked one of the best hotels in the city. It has 11 banquets, two restaurants, and several state-of-the-art facilities such as a well-equipped gym. Situated just 10 minutes away from the Chhatrapati Shivaji International Airport, it is your best bet when it comes to hosting your meetings, clients, and seminars. The first hotel under the flagship of Luxury Business Hotels by KHIL, this Mumbai hotel is nothing short of a top-notch business center. ... more less
- Reservation Options:
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- Also Known As:
- Vits Hotels Mumbai