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Vits Hotel
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Reviews (1,184)
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All reviewspool sidepoolside restaurantinternational airportmidnight buffetroom servicenear airportbusiness tripcomfortable staydecent hotelhousekeeping stafffront officerooms are spaciousbreakfast spreadfood qualitybooked this hotelshort stayspecial thanks
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946 - 951 of 1,184 reviews
Reviewed September 18, 2012

Its a good hotel with great service located in Andheri's heart and better option for people looking for good hotel.

The hotel has good ambiance and also the design towards pool/dinner is awesome. There is also big screen for sports lovers and dance floor above swimming pool gave a good feel to enjoy the midnight buffet.

  • Stayed: September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AKBanka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VITSHotel, General Manager at Vits Hotel, responded to this reviewResponded September 3, 2013

Dear Guest,

Thank you indeed for staying and sharing your experience with us and providing us with the detailed feedback.

We are glad that you had an extremely pleasing experience at our hotel. Your positive comments regarding our hotel response is sincerely appreciated.

Once again, we thank you for your feedback and believe, it will not be too long from now that we again welcome you at our hotel.

Warm regards,

Joseph Jacob
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2012

Only USP of the hotel is its proximity to the airport. Surroundings are non-descript but it is somewhat made up by interiors of the hotel.

Staff is over willing to help but that causes problems at times. I had to wait more than 5 minutes and 2 reminders just to get the menu card in the pool side restaurant. Breakfast spread was average though buffet dinner was good.

Housekeeping services are good though rooms need renovation. Centralised lighting setup in rooms is more irritating than convenient. Lack of Spa services was missed.

Overall good for a short business trip.

  • Stayed: September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TrotGlobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VITSHotel, General Manager at Vits Hotel, responded to this reviewResponded September 3, 2013

Dear Guest,

Thank you for your recent stay at The Vits Hotel, Mumbai and for your valuable feedback. I regret the inconvenience caused to you during your stay.I would like to reassure you that every possible measure will be taken to ensure that the issues highlighted in your feedback are effectively addressed, we remain committed to providing our guests with world class hospitality and service which is best in class.

We hope to get another opportunity to meet your expectations. The entire team of The Vits Hotel, Mumbai looks forward to welcome you back and offering you a perfect stay.

Warm Regards

Joseph Jacob

Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2012

Nice place but for more than 9000INR for a day you would expect more...rooms are good but nt upto the mark for 4*.....the good thing is the perfect housekeeping...buffet dinner is pretty decent but if you stay fr more thn 2 days then this menu becomes monotonus...the worst is the front desk staff who are highly unprofessional and requires extra training...inspite of me informing thm more thn 3 hours in advance and then again following up with half an hour reminder, my airport drop was delayed...they told i'llget the drop anytime bt whn i needed it not 1 car was avaaible...rest all pretty normal and nothing very extra vagent

  • Stayed: September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ayush a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VITSHotel, General Manager at Vits Hotel, responded to this reviewResponded September 3, 2013

Dear Guest,

Thank you for your recent stay at The Vits Hotel, Mumbai and for your valuable feedback. I regret the inconvenience caused to you during your stay.I would like to reassure you that every possible measure will be taken to ensure that the issues highlighted in your feedback are effectively addressed, we remain committed to providing our guests with world class hospitality and service which is best in class.

We hope to get another opportunity to meet your expectations. The entire team of The Vits Hotel, Mumbai looks forward to welcome you back and offering you a perfect stay.

Warm Regards

Joseph Jacob

Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2012

very good place, the buffet is very impressive and the hotel keeps so many promos it is even more inviting. the hotel has a very well equipped GYM with ultra modern equipments. one of the only few hotels where they have housekeeping twice daily that shows and speaks for the Cleanliness standards of the hotel. staff is well mannered and helpful.

  • Stayed: August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ashwaniship
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VITSHotel, General Manager at Vits Hotel, responded to this reviewResponded September 3, 2013

Dear Guest,

Thank you indeed for staying and sharing your experience with us and providing us with the detailed feedback.

We are glad that you had an extremely pleasing experience at our hotel. Your positive comments regarding our hotel response is sincerely appreciated.

Once again, we thank you for your feedback and believe, it will not be too long from now that we again welcome you at our hotel.

Warm regards,

Joseph Jacob
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2012

Good potential as a hotel. Rooms are terrible. Airconditioning does not work for a 4star hotel. Trying to save electricity by switching off the the AC in corridors and unoccupied rooms. Mildew smell in the rooms due to this. Staff in their attempts to impress are making the situation worse.

  • Stayed: August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank tarahblahsiv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VITSHotel, General Manager at Vits Hotel, responded to this reviewResponded September 6, 2013

Dear Guest,

Thank you for your recent stay at The Vits Hotel, Mumbai and for your valuable feedback. I regret the inconvenience caused to you during your stay.I would like to reassure you that every possible measure will be taken to ensure that the issues highlighted in your feedback are effectively addressed, we remain committed to providing our guests with world class hospitality and service which is best in class.

We hope to get another opportunity to meet your expectations. The entire team of The Vits Hotel, Mumbai looks forward to welcome you back and offering you a perfect stay.

Warm Regards

Joseph Jacob

Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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