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Vivanta by Taj - President, Mumbai
Ranked #28 of 444 Hotels in Mumbai (Bombay)
Certificate of Excellence
Beijing, China
Level Contributor
94 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Good stay”
Reviewed April 22, 2014

Good location, decent room, it's Taj property afterall.

I find the front desk girls are helpful for check in and check out, but I have to say they are a bit slow... It took me over 30 mins to check 4 people in for 1 night of stay (3 regular room and 1 suite). They are very pleasant, but slow.

The view was nice on the higher floor. You can see the ocean from not far.

Breakfast selection was a short come for this hotel. I was expecting more options and bigger space for a hotel like this.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Taylor L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VBTPM, Director of Sales at Vivanta by Taj - President, Mumbai, responded to this review, April 24, 2014
Dear Guest,

Greetings from Vivanta by Taj President Mumbai

Thank you very much for your lovely words and we appreciate your kindness.

May we assure you that we have taken the feedback to our front desk associate in regards to slow responses and shall ensure corrective action.

Our stance towards delivering quality is of prime and rest assured, we shall ensure all personal care for the future

Sincerely,

Anand Padmanabhan
Director of Sales
Vivanta by Taj President Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,187 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (387)
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English first
Delhi, Louisiana
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 21, 2014

Stayed for 5 nights. The property is good but needs a refresh.

The good:
1) Excellent Konkan cuisine at Konkan Cafe.
2) Decent breakfast
3) Nice gym facilities

The bad:

1) In spite of booking request made for a king size bed and confirmation of the same over email, on checking in I was given a twin bed room for a night with promise to shift me to another room next day. The room looked worn out. The switches looked old and weary and I could see the hole in the wall due to plumbing near the toilet seat.

2) Next day evening I was shifted to another room, which was smaller than my first room and did not have a bath tub, unlike the first one. On asking at reception, I was told that only suites have bath tub (which would imply the single room with twin bed and 1 TV I had earlier was a suite????? Don't think so.)

3) Woke up next morning and found some plumbing issues with the new room. Shower painfully slow probably due to choke. Requested the reception to take care of it once I am back in evening. I come back and find an apology letter from the Manager. How sweet!! Find that the chemical they used for cleaning the shower still on the bathroom shelf. Didn't bother as too tired and go off to sleep.

4) Come back next morning to find the chemical still on the shelf. Probably housekeeping doesn't want to remove it. About to have dinner when I smell smoke. Probably someone smoking next door on a non smoking floor. Lot of noise from the room. Call the reception. They come in 15 min and ask the guy next door not to smoke or shift to a smoking floor.

5) Receive another apology letter for the smoking incident from the manager.

6) On the day of checkout, getting late and request reception to get my breakfast packed. She says she needs to check if it can be packed or not!!! Calls back after 5 mins and confirms it can be. I ask them to keep it ready as I would be down in next 5 min.

7) as a precaution, checking my bed for items I might accidently leave behind. Find a large piece of fingernail (probably thumb of the leg), which isn't mine. Is the housekeeping cutting fingernails on my bed while cleaning the room?? Makes me feel sick!

8) Hurry down to the reception and ask them to complete check out formalities. I request the guy at the reception to give me a feedback form. He says he is out of forms!! Suggests to wait for an email from the corporate team (which would surely mail me in next 24 hours) and give feedback directly to the corporate office. I tell him about the whole fingernail incident to which he just nods his head (wow!!) BTW. Haven't received any email from the corporate team yet.

9) Go to the restaurant to get my breakfast packet. They still have not packed it though it has been almost 20 minutes since I asked them to! The lady on the restaurant reception takes out a box and starts packing some bakery items and an apple and a banana. Ask her not to put lot of sugar based items. Would be great if can get a croissant instead. Comes back and says they are out of croissant!! Sigh! That's it! leave with all sugar breakfast which i dont even bother to eat later. Don't think that I would like to stay here later.

I guess the property is a training ground for new recruits. Though a young population adds to the liveliness of the place, the service seems to suffer. Gone are the days when hotels treated their guests like King. The only place where I found the service to be exceptionally good was the Konkan cafe, which has a healthy mix of young and seasoned waiters. Specially the waiter who served me, might be in his 40s but exceptionally good service. Didn't find a single person at hotel reception who could remotely come close to that level of professionalism. Majority of the staff here really needs to buckle up!

BTW, finding a fingernail on your bed which doesn't belong to you, doesn't really make your day.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Anshul_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VBTPM, Director of Sales at Vivanta by Taj - President, Mumbai, responded to this review, April 24, 2014
Dear Guest,

Greetings from Vivanta by Taj President Mumbai

Thank you very much for your most valuable feedback which we have truly noted and are working on immediate corrective action.

We regret the inconvenience caused to you and we want to ensure that the errors are not repeated ever again.

Our stance towards delivering quality is of prime and rest assured, we shall ensure all personal care for the future

Sincerely,

Anand Padmanabhan
Director of Sales
Vivanta by Taj President Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 19, 2014

This hotel has a lot to offer - a night club, a thai restaurant, a great cafe etc. The staff is outstanding - as you would probably expect from a Taj property. Loved our stay here and definitely among my top 5 hotels

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tej12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VBTPM, Director of Sales at Vivanta by Taj - President, Mumbai, responded to this review, April 23, 2014
Dear Guest,

Greetings from Vivanta by Taj President Mumbai

Thank you very much for your lovely feedback on your experiences with us and we appreciate your patronage very much.

Our stance towards delivering quality is of prime and rest assured, we shall ensure all personal care for the future

Sincerely,

Anand Padmanabhan
Director of Sales
Vivanta by Taj President Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 18, 2014

Loved every minute of our stay at taj president! Can't wait to return. The breakfast! Wow! Our waiter Abishek was excellent! Our kids enjoyed their introduction to India thanks to Taj President! Thank you for wonderful memories.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shenita N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VBTPM, Director of Sales at Vivanta by Taj - President, Mumbai, responded to this review, April 23, 2014
Dear Guest,

Greetings from Vivanta by Taj President Mumbai

Thank you very much for your lovely feedback on your experiences with us and we appreciate your patronage very much.

Our stance towards delivering quality is of prime and rest assured, we shall ensure all personal care for the future

Sincerely,

Anand Padmanabhan
Director of Sales
Vivanta by Taj President Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
117 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed April 16, 2014

Hotel Taj -President is a clean hotel I would say in South of Mumbai . Mumbai is the bustling town and known for its Bollywood and also Banking and Financial Sector . Mumbai being the financial Capital of India attracts Business across the world .
Mumbai is well connected by Air and Train ,
Hotel Taj President was a choice as there was a Conference organised and I was scheduled to visit there . This hotel is little inside and is not visible immediately , even when we booked a Cool Cab from Domestic Airport it cost us approx Rs 350 some 6 USD while returning cost us USD 12 approx. It takes around 1 hr plus in taxi owing to the traffic and distance from the Airport.

Hotel has clean room and good bathroom so you can have relaxed time . You can move around to the Mumbai Club areas as Colaba has lot of Discs and lot of young crowd with Tourist come and enjoy .

They gave a good breakfast , Indian and Continental both , and also served a typical Mumbai cutting tea ( Special Indian Masala Tea) which was very nice . But suggest to take only small as that can cause a little acidity incase you are not use to it

Hotel Taj has Thai resturant and can be tried once , even though I am a big fan of Thai food but this one is very good considering it in India.

The Hotel doesnt have a good view of the Sea , may be on top floors you can find that . But you see lot and lot of people around , but this is Mumbai so it needs to be .

Cost to us was approx USD 175 included breakfast so in all a good choice to be for visiting places like Gateway of India and nearby tourist places

Enjoy Mumbai

Room Tip: High Floors are better for peaceful sleep and good sea view
See more room tips
  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rohit G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VBTPM, Director of Sales at Vivanta by Taj - President, Mumbai, responded to this review, April 23, 2014
Dear Guest,

Greetings from Vivanta by Taj President Mumbai

Thank you very much for your lovely feedback on your experiences with us and we appreciate your patronage very much.

VIVANTA aims at creative a perfect balance of work and relaxation for our guests with our offerings ranging from business attributes, relaxation Spa, signature cuisine offerings and high energy bar in a secure environment.

Our stance towards delivering quality is of prime and rest assured, we shall ensure all personal care for the future

Sincerely,

Anand Padmanabhan
Director of Sales
Vivanta by Taj President Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
218 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed April 16, 2014

Located in the heart of south mumbai, very peaceful and quiet and yet close to all the art and cultural sites, restaurants, galleries, shopping etc. Its a business hotel. Breakfast buffet was good though service was a bit slow. Nevertheless i would certainly go back.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Priya_T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VBTPM, Director of Sales at Vivanta by Taj - President, Mumbai, responded to this review, April 23, 2014
Dear Guest,

Greetings from Vivanta by Taj President Mumbai

Thank you very much for your lovely feedback on your experiences with us and we appreciate your patronage very much.

Our stance towards delivering quality is of prime and rest assured, we shall ensure all personal care for the future

Sincerely,

Anand Padmanabhan
Director of Sales
Vivanta by Taj President Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
Level Contributor
85 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed April 15, 2014

Its been incredible experience with Taj President Mumbai. There services are really remarkably perfect and its hard to find any mistake from their staff. All in all a very satisfying experience.

Only problem I faced was that they had allotted me smoking room and I have to keep room windows and door open for nearly 20 mins before it becomes normal.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amit_Goyal_Ggn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VBTPM, Director of Sales at Vivanta by Taj - President, Mumbai, responded to this review, April 23, 2014
Dear Guest,

Greetings from Vivanta by Taj President Mumbai

Thank you very much for your lovely feedback on your experiences with us and we appreciate your patronage very much.

Our stance towards delivering quality is of prime and rest assured, we shall ensure all personal care for the future

Sincerely,

Anand Padmanabhan
Director of Sales
Vivanta by Taj President Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vivanta by Taj - President, Mumbai

Property: Vivanta by Taj - President, Mumbai
Address: 90 Cuffe Parade, Mumbai (Bombay) 400005, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Romantic Hotel in Mumbai (Bombay)
#20 Business Hotel in Mumbai (Bombay)
#23 Spa Hotel in Mumbai (Bombay)
#24 Luxury Hotel in Mumbai (Bombay)
#33 Family Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Vivanta by Taj - President, Mumbai 5*
Number of rooms: 287
Official Description (provided by the hotel):
Welcome to a brand new signature of hospitality at the Vivanta by Taj President Mumbai ... Where a day is not just another ordinary day filled with long stayed hours; but a day is a million moments bursting with surprises. Masters of corporate theater, 21st century princesses, bon vivants ... you can all discover a new signature in the way you travel for business or leisure. Vivanta by Taj President is a fully renovated hotel with contemporary Superior Charm Rooms by American designer Dave Dunphy, fashionable state of art Deluxe Delight Rooms by Japanese Design Studio Super Potato, Premium Indulgence Rooms with lounge facility, Deluxe Allure Suites and Premium Temptation Suites. The hotel offers free Wi Fi, with limited bandwidth. Whilst meeting your business purpose with a fully equipped Business Center, Meeting Rooms and WiFi access; tantalize your taste buds to world class cuisines at Trattoria - all day dining, Thai Pavilion - best Thai cuisine in Mumbai, The Konkan Cafe - western coastal cuisine, Sugar n Spice - take away Deli and the Wink Bar - rated as the best waterhole for high spirits. Reclaim yourself at the signature JIVA SPA and rejuvenate yourself at the Pool and the Fitness Center. Vivanta is truly designed keeping the en age traveler of today in mind ... Experience signature Vivanta hospitality ... Welcome to Vivanta by Taj President Mumbai !!! ... more   less 
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Also Known As:
Vivanta By Taj - President, Mumbai Hotel Mumbai (Bombay)
Taj Bombay
Taj Mahal Hotel
Taj President Bombay
Taj Hotel Bombay
Taj Hotels

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