I stayed here several times. It's always good to stay here; however this time I felt that it's losing its charm. My specific comments:
Service was excellent. No doubt about it.
Food: tasty and perfect as usual.
Room air conditioner thermostat was not working and even I keep it at 30 degrees Celsius, I was shivering.
The person who collected the valet car parking ticket from me and got my car drove it really rash that I could hear the belt sound of the car engine. I could see it because it was parked just in the front alley of the hotel near the small park. They should be instructed to be careful while
Somehow this time I felt that the bed quality was not good. It was too much "down" and was making a sound if I move.
I was in deluxe delight room and I would see the rope lights behind the artwork hanging loosely. It's risky and could cause a short circuit. They also need to check the electricals in the room as sometimes the lights used to blink as if there is a loose connection.
I was not so happy with the front office staff this time as they were too mechanical. HR needs to play a role here as these did not seem to me as engaged employees. However, the housekeeping and in room dining serving staff was excellent.
So, overall few things are lacking at the hotel and that's why I feel it's loosing its charm; because I have seen it as a super professional hotel earlier since last 7 years.
- Official Description (provided by the hotel):
- Vivanta by Taj President is a fully renovated hotel with contemporary Superior Charm Rooms by American designer Dave Dunphy, fashionable state of art Deluxe Delight Rooms by Japanese Design Studio Super Potato, Premium Indulgence Rooms with lounge facility, Deluxe Allure Suites and Premium Temptation Suites. The hotel offers free Wi Fi, with limited bandwidth. Whilst meeting your business purpose with a fully equipped Business Center, Meeting Rooms and WiFi access; tantalize your taste buds to world class cuisines at Trattoria - all day dining, Thai Pavilion - best Thai cuisine in Mumbai, The Konkan Cafe - western coastal cuisine, Sugar n Spice - take away Deli and the Wink Bar - rated as the best waterhole for high spirits. Reclaim yourself at the signature JIVA SPA and rejuvenate yourself at the Pool and the Fitness Center. Vivanta is truly designed keeping the en age traveler of today in mind ... Experience signature Vivanta hospitality, Welcome to Vivanta by Taj ... more less
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- Also Known As:
- Vivanta By Taj - President, Mumbai Hotel Mumbai (Bombay)
- Taj Hotel Bombay
- Taj Hotels
- Taj Bombay
- Taj President Bombay
- Taj Mahal Hotel