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“Tiny rooms”

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Vivanta by Taj - President, Mumbai
Ranked #32 of 465 Hotels in Mumbai
Certificate of Excellence
Reviewed July 3, 2013

I stayed at this hotel for 2 nights in 2012 when the Taj Palace was fully booked which is where I normally stay. My review is therefore coloured by my experiences there. My major issue with the Taj President is that the rooms are tiny. If you are going to be out of your hotel room most of the time and just need a place to sleep than I don't think it's an issue but if you do plan to spend time in the room and there is more than one of you I found the rooms to be very cramped, especially if you have more than one suitcase.

Having said that a stay here does have its positives including:

1 Same great level of Taj service at the President as you do at the Taj Palace (see my review of the Taj Palace).

2 The restaurants at the Taj President are equally if not better than at the Taj Palace. I think the breakfast in particular at the Taj President is better than at the Taj Palace

3. Good location (for South Mumbai) still

  • Stayed: November 2012, traveled on business
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1  Thank samueloShanghai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnandPadmanabhan, Director of Sales at Vivanta by Taj - President, Mumbai, responded to this reviewResponded July 8, 2013

Dear Guest,

Greetings from Vivanta by Taj President Mumbai

Thank you very much for your most valuable feedback on your recent experience at the hotel.

It is our constant endeavor to serve you better and we look forward to welcoming you back at an opportune moment.

Our stance towards delivering quality is of prime importance and rest assured, we shall ensure all personal care for the future

Sincerely,

Anand Padmanabhan
Director of Sales
Vivanta by Taj President Mumbai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,748 - 1,754 of 2,436 reviews

Reviewed July 3, 2013

A Taj property with excellent staff and in a fantastic location overlooking the sea. Check-in was smooth, breakfast was lovely, the staff smile all your troubles away and are wonderfully warm. I'd stay here again just for the great service.

While this is a Taj hotel, the room and furniture need some serious maintenance. I have stayed at Taj hotels all over and their rooms are among the best but this one had cracked glass in the bathroom, badly scuffed wood floors, damaged panels in the room and furniture in need of maintenance.

The beds and linen were spotless and I was comfortable overall. Taj service and their staff - sheer excellence!

Room Tip: Pick a room on a higher floor (14 was great for me) facing the sea. The views of the sea and the cit...
See more room tips
  • Stayed: July 2013, traveled solo
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Thank 10thWonder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnandPadmanabhan, Director of Sales at Vivanta by Taj - President, Mumbai, responded to this reviewResponded July 8, 2013

Dear Guest,

Greetings from Vivanta by Taj President Mumbai

Thank you very much for your most valuable feedback on your recent experience at the hotel.

It is our constant endeavor to serve you better and we are initiating immediate corrective action on the concerns pointed out by you. We regret the inconvenience caused to you during your stay with us.

Our stance towards delivering quality is of prime importance and rest assured, we shall ensure all personal care for the future

Sincerely,

Anand Padmanabhan
Director of Sales
Vivanta by Taj President Mumbai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2013 via mobile

The rooms were ok, maybe a little small, the decor was somewhat dated but it was the service that did it for me! From the moment we arrived we were treated like royalty. We were on our honeymoon and were spoilt rotton with roses, champagne, chocolate cake (every night!) & orogami towels with personalised notes at turn-down from house keeping! They went above & beyond. Thank you Taj, we'll certainly be recommending you!

  • Stayed: June 2013
    • Value
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    • Rooms
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1  Thank Alexia142
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnandPadmanabhan, Director of Sales at Vivanta by Taj - President, Mumbai, responded to this reviewResponded July 8, 2013

Dear Guest,

Greetings from Vivanta by Taj President Mumbai

Thank you very much for your most valuable feedback on your recent experience at the hotel.

It is our constant endeavor to serve you better and we look forward to welcoming you back at an opportune moment.

Our stance towards delivering quality is of prime importance and rest assured, we shall ensure all personal care for the future

Sincerely,

Anand Padmanabhan
Director of Sales
Vivanta by Taj President Mumbai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013

Service standards in India are impeccable if you have the cash to afford top-end hotels, and the Taj President strikes a wonderful balance by having reasonable rates and great service all around. From the staff remembering your name and food preferences, to them going out of their way to help with travel plans, the Taj staff are excellent.

Pros:
-Great staff, personalized service
-Nice pool and workout area
-Convenient location in Nariman Point
- One of the Mumbai's best Thai restaurants

Cons:
- Dark rooms
- Restaurant staff at the Indian restaurant (Konkan Cafe) will recommend the safest and least interesting dishes if you aren't Indian
- The rooms aren't totally sound proof and you can sometimes hear outside noises such as dogs barking late at night

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ZReff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnandPadmanabhan, Director of Sales at Vivanta by Taj - President, Mumbai, responded to this reviewResponded July 8, 2013

Dear Guest,

Greetings from Vivanta by Taj President Mumbai

Thank you very much for your most valuable feedback on your recent experience at the hotel.

It is our constant endeavor to serve you better and we are working on corrective action on the concerns pointed out by you. We regret the inconvenience caused to you.

Our stance towards delivering quality is of prime importance and rest assured, we shall ensure all personal care for the future

Sincerely,

Anand Padmanabhan
Director of Sales
Vivanta by Taj President Mumbai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2013

A well-located hotel in Mumbai, up to the usual Taj standards. A good place to use as a base for many of the main attractions in Mumbai, including the Gateway of India. the hotel has the usual Taj combination of an international buffet restaurant, which also hosts breakfast, and Indian and Chinese restaurants. There's a great bar which attracts both residents and non-residents of the hotel.

  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
1  Thank DJ_Billy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnandPadmanabhan, Director of Sales at Vivanta by Taj - President, Mumbai, responded to this reviewResponded July 8, 2013

Dear Guest,

Greetings from Vivanta by Taj President Mumbai

Thank you very much for your most valuable feedback on your recent experience at the hotel.

It is our constant endeavor to serve you better and we look forward to welcoming you back at an opportune moment.

Our stance towards delivering quality is of prime importance and rest assured, we shall ensure all personal care for the future

Sincerely,

Anand Padmanabhan
Director of Sales
Vivanta by Taj President Mumbai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2013

TAJ In India is a synonym for Luxury and that"s why the expectations are always high when ever you stay at TAJ.
I have stayed at various properties of TAJ , but this one is a level down of overall experience that I have with experiences at TAJ.
Check in took more than 15 minutes as the guy at the front desk could not locate our reservations inspite of the fact that I was carrying the original reservation voucher with me .
The rooms were small and cramped , inspite of our request for interconnecting room , hotel could not provide us the same.
Food at one of their signature Thai restuarent was average and it was a big let down for us.
The Sunday Breakfast was again a big turn down . The Coffee Shop was very cramped and south indian idlis and sambhar were disaster .
The only plus point this hotel has is its location in South Mumbai.

Room Tip: Please avoid staying whenever there is a marriage function in the Hotel . do call in advance and che...
See more room tips
  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
2  Thank Vikas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnandPadmanabhan, Director of Sales at Vivanta by Taj - President, Mumbai, responded to this reviewResponded July 8, 2013

Dear Guest,

Greetings from Vivanta by Taj President Mumbai

Thank you very much for your most valuable feedback on your recent experience at the hotel. We regret the inconvenience caused to you during your stay with us.

It is our constant endeavor to serve you better and we are initiating corrective action on the concerns as pointed out by you.

Our stance towards delivering quality is of prime importance and rest assured, we shall ensure all personal care for the future

Sincerely,

Anand Padmanabhan
Director of Sales
Vivanta by Taj President Mumbai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2013

It is a beautiful hotel located in South Mumbai!!.. My mum visited Mumbai for a wedding last year and I stayed with her in this hotel for two days.. The stay was indeed lovely. Extra care is taken about cleanliness and hospitality is indeed remarkable..Although we did not get a chance to try the spa as we were busy with the wedding functions..those who did really suggested it as a must try for the next time. The food was tasty and nice..

  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank dcb23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnandPadmanabhan, Director of Sales at Vivanta by Taj - President, Mumbai, responded to this reviewResponded July 8, 2013

Dear Guest,

Greetings from Vivanta by Taj President Mumbai

Thank you very much for your most valuable feedback on your recent experience at the hotel.

It is our constant endeavor to serve you better and we look forward to welcoming you back at an opportune moment.

Our stance towards delivering quality is of prime importance and rest assured, we shall ensure all personal care for the future

Sincerely,

Anand Padmanabhan
Director of Sales
Vivanta by Taj President Mumbai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vivanta by Taj - President, Mumbai

Address: 90 Cuffe Parade, Mumbai 400005, India
Phone Number:
Location: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Romantic Hotel in Mumbai
#20 Business Hotel in Mumbai
#22 Family Hotel in Mumbai
#26 Spa Hotel in Mumbai
#27 Luxury Hotel in Mumbai
Price Range: $162 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Vivanta by Taj - President, Mumbai 5*
Number of rooms: 287
Official Description (provided by the hotel):
Welcome to a brand new signature of hospitality at the Vivanta by Taj President Mumbai ... Where a day is not just another ordinary day filled with long stayed hours; but a day is a million moments bursting with surprises. Masters of corporate theater, 21st century princesses, bon vivants ... you can all discover a new signature in the way you travel for business or leisure. Vivanta by Taj President is a fully renovated hotel with contemporary Superior Charm Rooms by American designer Dave Dunphy, fashionable state of art Deluxe Delight Rooms by Japanese Design Studio Super Potato, Premium Indulgence Rooms with lounge facility, Deluxe Allure Suites and Premium Temptation Suites. The hotel offers free Wi Fi, with limited bandwidth. Whilst meeting your business purpose with a fully equipped Business Center, Meeting Rooms and WiFi access; tantalize your taste buds to world class cuisines at Trattoria - all day dining, Thai Pavilion - best Thai cuisine in Mumbai, The Konkan Cafe - western coastal cuisine, Sugar n Spice - take away Deli and the Wink Bar - rated as the best waterhole for high spirits. Reclaim yourself at the signature JIVA SPA and rejuvenate yourself at the Pool and the Fitness Center. Vivanta is truly designed keeping the en age traveler of today in mind ... Experience signature Vivanta hospitality ... Welcome to Vivanta by Taj President Mumbai !!! ... more   less 
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Also Known As:
Vivanta By Taj - President, Mumbai Hotel Mumbai (Bombay)
Taj Hotel Bombay
Taj Hotels
Taj Bombay
Taj President Bombay
Taj Mahal Hotel

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