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“Nice hotel near everything”

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Fariyas Hotel Mumbai
Ranked #34 of 453 Hotels in Mumbai (Bombay)
Certificate of Excellence
Reviewed October 7, 2013

This is a very nice hotel in the Colaba area walking distance to shopping,Arch of India, restaurants, etc. the staff is extremely polite and helpful. There is a nice little pool with changing rooms and shower, perfect for hanging out if you need to wait a while after checkoutbefore going to the airport. Mr. Amil will arrange sightseeing tours from his desk in the lobby and is very knowledgable aboutthecity and fun to spend a day with on a tour. We found the hotel clean, cool and the room had all the little perks such as fridge, coffee pot and much to our delight, complimentary wi fi. The room we had was street side and it was a little noisy at night, but we slept fine.

  • Stayed: October 2013, traveled with family
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2  Thank Douglas60933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FariyasHotel, Resident Manager at Fariyas Hotel Mumbai, responded to this reviewResponded October 21, 2013

Dear Esteemed Guest,

Thank you for taking out some of your precious time and posting your detailed feedback on tripadvisor.

It is heartening to know that you had a pleasurable stay at Fariyas, Mumbai. We have acknowledged your feedback on the services. Your kind words encourage us to serve you better.

It is indeed our pleasure to know that you liked the room, its features & cleanliness. At Fariyas, Mumbai, it is our constant endeavor to provide our guests with best in-class service and a memorable experience.

We thank you for this review and look forward to welcoming you back to Fariyas, Mumbai.

Best Regards,

Nilesh Raorane
gmoffice@fariyas.com

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537 - 543 of 840 reviews

Reviewed October 4, 2013

We visited Mumbai and stayed at Fariyas for 10 days!!! could easily term it as my second home away from my home. Firstly I would like to mention the staff there is an absolute pleasure to interact with. Starting from the door man to the house-keeping staff to the front office to the restaurant manger :-) All of them ensured we had a very pleasent and lovely stay. They all made us feel at home. Rooms are nice and bright. The rooms are kept very nice and clean. Overall cleanliness is good. I only felt the food was very highly priced and the same became costlier if you ordered for room service! Overall a great stay and would definitely go back :-)

Room Tip: Rooms facing the road can get you a glimpse of the Arabian Sea :)
See more room tips
  • Stayed: September 2013, traveled as a couple
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2  Thank imtanu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FariyasHotel, Resident Manager at Fariyas Hotel Mumbai, responded to this reviewResponded October 6, 2013

Dear esteemed guest,

Thank you for selecting Fariyas Hotel, Mumbai as your accommodation choice and for taking the time to share your compliments with us.

It is our pleasure to know that the services provided to you were appreciated and also that we could make your stay a memorable and wonderful experience.

We once again thank you for the review and look forward to welcoming you with all our warmth and love in the not so distant future.


Best Regards,

Nilesh Raorane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2013

Avoid this hotel.
Good location but overpriced, and denial of even basic customer service !
We cancelled two nights because of their overpriced rates, ... but didn't even get refunded !!

There was a glitch with the booking site (booking.com) which we used to cancel the hotel, and book another one (same dates, same names, same city etc).
We even called Fariyas Hotel on the same day, when we were extremely surprised to see the "no show" email, and were told it would be ok (poor english and poor service, the person over the phone truly didn't want to do his work, but still accepted our request), and despite this we are not refunded !
We are getting robbed !

  • Stayed: September 2013, traveled as a couple
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2  Thank Guillaume C C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FariyasHotel, Resident Manager at Fariyas Hotel Mumbai, responded to this reviewResponded October 2, 2013

Dear esteemed guest ,

We sincerely apologize for the inconvenience caused to you. We would like to keep you informed that we treat all our guests with respect and always try to make them feel valued and special. We know after what happened, it would be difficult for you to accept our apology, but let me assure you that whatever happened is one of the rare instances where one of our precious customer is dissatisfied.

Cancellation policy, vary depending upon the rate & dates of your reservation. As per our hotel policy all cancellations must be made 72 hours prior to arrival date & the same applies to No-show as well. In case of No-show one day charges are charged as retention charges. Any other material changes requested within the cancellation period are subject to approval by the Hotel.

Once again, I would like to apologize for the mix-up in your bookings and the inconveniences this may have caused you. We are committed to providing the best service for all customers. If you have any further queries please be free to contact us.

Best Regards,

Nilesh Raorane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 21, 2013

I visited this hotel this September and stayed in a standard AC Room. I

The best thing I liked about the hotel is its helpful and polite staff. It is also located at 10 Min walking distance from Gateway Of India. The rooms are very well furnished and well decorated. Although a bit expensive, this hotel is worth every penny and made our stay very comfortable and pleasant. I intend to stay in this hotel, the next time I visit Mumbai.

  • Stayed: September 2013, traveled with family
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1  Thank Traveller6573
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FariyasHotel, Resident Manager at Fariyas Hotel Mumbai, responded to this reviewResponded October 1, 2013

Dear Esteemed Guest,

Thank you for selecting Fariyas Hotel, Mumbai as your accommodation choice and for taking the time to share your compliments with us.

We are truly grateful for your delightful comments and are pleased to hear that you enjoyed the accommodation, food and warm service at our hotel. Your compliments for our team have also been shared with them and they are most pleased to hear the same.

Looking forward to the pleasure of welcoming you back to Fariyas Hotel, Mumbai & assuring of a superlative experiences in the future.

Best Regards,

Nilesh Raorane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2013

Have traveled to India 8 times now, always entering through Delhi. This was my first trip to Mumbai
and I had no idea where to stay.Wanted a moderately priced hotel in a good area. After lots of reading online chose Fariyas. It could not have been a better choice. Room was well appointed and very comfortable with all expected amenities plus the rare and welcome provision of excellent reading lights on each side of the bed. Best of all, the staff at all levels bent over backwards to be helpful. They were professional yet very warm and friendly and truly added to my time in Mumbai.

Room Tip: Ask for a sea view.
See more room tips
  • Stayed: September 2013, traveled solo
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Thank DevotedTravelor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FariyasHotel, Resident Manager at Fariyas Hotel Mumbai, responded to this reviewResponded September 30, 2013

Dear Esteemed Guest,

Thank you very much indeed for sharing with us your experience at Fariyas Hotel, Mumbai on Tripadvisor.

It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience. We are humbled with your kind words of appreciation towards our room, amenities & services.

We thank you for the review once again and look forward to welcoming you with all our warmth and love in the not so distant future.

Best Regards,

Nilesh Raorane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2013

Staff were extremely helpful. But, not so impress with the dated rooms. Rooms were quite small, it appeared it had not been updated since in some time. Mattress was not comfortable to slip on. Very handy location.
Food was ok too.

  • Stayed: August 2013, traveled as a couple
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Thank BhaveshR1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FariyasHotel, Resident Manager at Fariyas Hotel Mumbai, responded to this reviewResponded September 17, 2013

Dear Esteemed Guest,

Thank you very much indeed for sharing with us your experience at Fariyas, Mumbai on Tripadvisor. We are humbled with your kind words of appreciation toward our staff and their service.

We are pleased to know that overall you had a pleasant stay, however you found the room little less luxurious. Please be informed that we are currently working on a plan to renovate many of our rooms to provide a better quality product for our guests.

We look forward to accommodating your lodging needs again in the future.

Best Regards,

Nilesh Raorane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

From the Arrival to the departure the staff was polite and helpful.
It is literally like a second home because they are simply amazing at hospitality.

Suitable for business & over nights in south mumbai because it is located so close to every possible attraction in south mumbai.

Also the food is really really good. Quantity and quality are fantastic! The door man is very very helpful in directing you as well as finding taxis.

Room Tip: The suite on the 9th floor has a great view of the Taj Palace.
See more room tips
  • Stayed: July 2013, traveled on business
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Thank Sagar0209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FariyasHotel, Resident Manager at Fariyas Hotel Mumbai, responded to this reviewResponded September 17, 2013

Dear Esteemed Guest,

Thank you for sharing with us your recent experience at Fariyas Hotel, Mumbai.

It is our pleasure to know that the services provided to you were appreciated and also that we could make your stay a memorable and wonderful experience.

Looking forward to having the opportunity to welcome you back at Fariyas Hotel, Mumbai in the not so distant future.

Best Regards,

Nilesh Raorane

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fariyas Hotel Mumbai

Address: 25 Arthur Bunder Road | Colaba, Mumbai (Bombay) 400005, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Luxury Hotel in Mumbai (Bombay)
#28 Spa Hotel in Mumbai (Bombay)
#60 Business Hotel in Mumbai (Bombay)
Price Range: $86 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fariyas Hotel Mumbai 4*
Number of rooms: 87
Official Description (provided by the hotel):
Welcome to Fariyas Hotel, Mumbai - the hotel that is perfectly in sync with the needs of today's savvy business executive. Located just off the Colaba Causeway, it's right in the heart of the city, yet far from the bustling crowds. At Fariyas, you are just ten minutes away from the business districts of Nariman Point, Ballard Estate and The World Trade Centre. Its scenic location offers a breathtaking view of the harbour. And it's just 2 minutes away from the Gateway of India and other historical sites like the Prince of Wales Museum, David Sassoon Library to name a few. You can strike the best deals at the shopping arcades of Colaba Causeway from handicrafts to carpets and from books to haute couture. ... more   less 
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Also Known As:
Fariyas Mumbai

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