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All reviews masala bay sea link band stand arabian sea chinese restaurant club room sea facing coffee shop butler service in room dining business trip room service great hospitality excellent hotel excellent stay rooms are spacious breakfast spread
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Reviewed March 9, 2013

This is one of the rare hotels where from each room you can see the sea. The view is awesome. The hotel is nice, the room decor is contemporary. Service is just good but it lacks the warmth of a typical Taj brand. Key staff and management people do follow the process and policy. However they always don't take the feedback for improvement. I have stayed here 5 times in last 12 months but somewhere I feel that they miss the personal touch. This is great place for first time traveller but if you are regular there, then u might miss something. I am urging the management staff to be more responsive towards frequent traveller. Some of the few hotels in city attract business traveller because of their service and warmth and personal touch. However no specific complians about hotel. It is a great experience overall.

Room tip: Upper floor; take the Bandra side view facing the sea and not the Dadar side view
Date of stay: February 2013
  • Trip type: Traveled on business
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Thank Arindam2801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2013

i stayed again at Taj lands end last month.Great stay.faboulous staff,very freindly,anticipating your needs.always a delight to stay here.the seafacing rooms are treat to stay.especailly early morning and evening sun set is very pleasant experience.the restaurents are awesome.food is very delicious.all in all extremely satisfying stay.

Room tip: the seafacing room are treat to stay if you enjoy sun set view.
Date of stay: February 2013
  • Trip type: Traveled on business
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1  Thank sanjaymuthal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2013

I was accompanied by my wife at the Taj Lands End while on business in Mumbai. I have stayed at the hotel several times previously and while quite old the hotel still retains a level of charm and good service, but in some ways it is a little tired and lacking some of the features that other hotels have. I have stayed there before a couple of years ago so knew what to expect. I had booked a club room which gave the best value and included a complimentary airport transfer. We arrived at 3:00am and got a warm welcome with an in-room check-in. The room was large with a view of the bay and the sealink road. Comfortable king size bed tea and coffee making facilities, minibar, good drawer and wardrobe space. Plenty of light within the room at all times apart from over the bathroom sink area which was poor. The bathroom was a decent size with separate toilet and walk-in rain shower and a good size bath tub. One side of the bathroom is glass and opens to the bedroom. With the club room breakfast could be taken in the club lounge as an alternative to the main buffet restaurant. We were well looked after by all the lounge staff but in particular by Samantha and Sujit who were great. WiFi Internet is available at a costly charge. One of the worst features were the lifts which were very slow and after several days became very irritating. The hotel management needs to get this sorted out as it is not just volume of traffic.

The hotel has a Chinese, international and Indian restaurant and the latter was the best, and we ate at both of them which were good but a little overpriced compared to outside the property. The international restaurant had a decent choice of menu and the staff were very helpful. The hotel is quite spacious with a large lounge bar in the centre. The pool is a decent size and generally warm with plenty of sun beds around it. The pool staff again were generally good but the staff at the pool bar failed to circuit the pool to see if guests wanted refreshments with any regularity. Another negative was the number of large and noisy crows that frequented the hotel pool drinking and bathing in the water and at no time discouraged by the pool staff. The only service that I didn't really commend was the travel desk and concierge which I found never very helpful.

In short the hotel was good and with a high standard of service apart from those mentioned, convenient for the Bandra area, but otherwise the location is a bit weak as you need transport to go anywhere as there is nothing directly outside the hotel apart from some kiosks and stands. However, we returned to stay a second time a couple of 2weeks later and we were welcomed back and received with the same levels of good service.

Room tip: Upper floors overlooking the sea link road are the best
Date of stay: February 2013
  • Trip type: Traveled on business
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2  Thank Hudson0605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2013

Typical of any Taj property, you get well taken care of right at the porch (if not at the airport arrival lounge) of the Hotel. Despite stifling security, staff ensures that you are being handled in every aspect...luggage, security check, ushering to the reception desk. Staff is very friendly and supportive...there welcome all around. Quick checkin is followed by an escorted drop to the room that is bristling with features and facilities. You feel welcomed and taken care of in all aspects...cleanliness of the room, upholstery, books, fruits, mini-bar, TV, even the TV remote is all neatly presented. beds are great and view on the seaside are breathtaking. This was not my first visit to the hotel but enjoyed my stay. Only improvement area is around the lift area in the lobby that has very dark wooden finish, this give a jaded look to an otherwise excellent property.

Room tip: Choose rooms overlooking the Arabian Sea
Date of stay: February 2013
  • Trip type: Traveled on business
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1  Thank rakesh1198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2013

I just love the location and ambience of Taj Lands End...the staff is excellent and the breakfast is amazing. The spa is very good. Have stayed there a few times in the recent past and will certainly stay there in my next visit to Mumbai.

Room tip: The Taj Club rooms are great.
Date of stay: February 2013
  • Trip type: Traveled as a couple
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2  Thank Madhu J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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