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“Gentle Culture Shock”

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Taj Lands End Mumbai
Ranked #13 of 461 Hotels in Mumbai (Bombay)
Certificate of Excellence
Reviewed May 29, 2012

This hotel experience started at the airport, I was safely picked up bang on time, with no trouble spotting the hotel car - my name spelled correctly - which is unusual! It was great being pre-checked in, as I hate that bit of admin as soon as you arrive at a hotel, (passport/credit card out - all that lack of trust) strong security here, but totally polite, bordering on charming. So many great members of staff in the hotel, I loved my room on the business floor (a smoking room!) and the business facilities I used were fine. If you're off to Mumbai on a business trip, stay here, away from the chaos of the city. Loved it, recommended. I will be going back on a non-business trip and would rather stay here than the Taj Palace.

Room Tip: The 'light buffet breakfast' on the business floor - I was expecting this to be a few buns...
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  • Stayed: March 2012, traveled on business
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2  Thank Fencemaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,079 - 3,085 of 3,698 reviews

Reviewed May 28, 2012

This hotel is the best I have ever stayed. Rooms are nice and comfortable, every day decorated with fresh flowers. The staff members are really cares about you, they are always friendly and helpful. It is really positive when after a hard day you going back to the hotel and everyone smiles to you. The most incredible thing was the breakfast. Fresh juices, fruits and many different types of foods....it was really hard to choose what to eat. The location of the hotel is also really nice, it has a wonderful view to the ocean. The only negative thing I can mention is the security checks which can be a bit frustrating, but it is better be cautious.

  • Stayed: November 2011, traveled on business
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3  Thank Kollaragi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2012

from the moment you walk into this property, you feel special. the service, the atmosphere, the smiling faces take you to a better place. i reached the hotel at 1030 pm after a 18 hours day of travelling and felt instantly energized. the quality of the rooms is above expectations and the amenities / facilities are more than what one would want or need. after a great nights sleep, the morning breakfast is just as pleasant and propels you into a high energy day. the spread, and the service leave you feeling very good.

Room Tip: rooms on either sides of the hotel have a fantastic view. ask for an upgrade, just in case....
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  • Stayed: May 2012, traveled with friends
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2  Thank lovetotravel540
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2012

The Taj Lands End is what I was looking for in Mumbai. I went there for business, but it is amazing as well for relaxing and having a great weekend.

The lobby is beautiful and the check in service was very friendly and effective as well. Thanks for the upgrade to the Taj Club. Next time, I will go for a room in the taj club, it worth the extra money. Those rooms are located in the top 4 floors (above the 20th) and each floor has a lounge, where you can enjoy a high tea from 3:30 till 5:30 with sea view, and cocktails drinks from 6:30 till 8:30 PM with some good quality snacks at no extra cost.

The rooms in these floors are spacious and very well decorated, modern, with sound system and beautiful and relaxing views to the sea.

Room service is really fast and good food.
I tried their brunch on sundays, it was only good. Their variety of food wasn't much, most of it was indian food and a big buffet of salads, sushis, cheeses and cold meat.

Nice pool to relax during weekends.

In conclusion, it is a fantastic property with great service. The location is good, if you want to go for drinks, you have plenty of places to choose from the same neighborhood, Bandra.

Room Tip: Higher floors, better views! go for the Taj club
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  • Stayed: May 2012, traveled on business
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1  Thank Beto201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2012

Stayed at 15th floor, awesome view of the sea and the sea-link. Quick check-in and check-out, now thats where the good review ends and the not-so-good review starts...poor service response, asked room-service to come 30min after dinner to take dishes but no for hours! had to put out the plates myself. Morning when you reach for breakfast - the options are limited...
Taj can do much better to meet its brand positioning.

Room Tip: Ask for higher floor and sea-facing view.
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  • Stayed: May 2012, traveled on business
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2  Thank NSNMURTY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2012

The Taj Lands End is a wonderfully located hotel with an amazing view.Rooms are big and the decor very classy and subtle....decent bathroom with forest essentials toileteries....guest services department made sure the room was kept absolutely clean.....all the time.
Food was good....the breakfast spread had an amazing variety.....the best at any five star hotel I have seen...but I found a couple of guys at the Vista a bit rude....maybe they deal with Indian guests and foreign guests differently....I dont know if its right to name anybody in particular...but one Mr Benhur (thats what his badge read) was very indifferent and rude....
The guests need to be answered politely and with a smiling face.....instead of saying "Its all over...finished....buffet is closed"....he could have given me a much better reply even though it was 10.35....just five minutes past the closing time...anyways I am not from the hospitality industry....and just giving my observation...because when you are representing the Taj...you need to be more responsible....rest of the guys at the Vista were just wonderful...and the service excellent....
The atrium cafe on the ground floor is just as wonderful...but I didnt get a chance to go to Masala Bay and Ming Yang...
The swimming pool was amazing with a hot water jacuzzi in the kids pool....the kids just loved it....and the pool attendents were very alert....
Special mention for Sandeep at the front desk....who ensured a smooth check-in and even gave me an upgrade to a luxury room....
and of cource the young sardar ji at the gate(night)....was very friendly
overall a very pleasant stay...would love to come back again and stay at the Taj Lands End

  • Stayed: May 2012, traveled with family
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1  Thank piyush_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2012

Love the Taj Lands End. I stay here mostly with trip to Mumbai and the greeting is consistent, the rooms consistent, the services consistent and the staff always excellent. The breakfast on the first floor is a wide choice and caters for all tastes. The hotel lounge is always well populated and they actually have Australian red wine :-)

Have used the business meeting rooms and these are more than acceptable and the Indian restaurant on the first floor has the most amazing dishes and do a wonderful lamb.

Always a good experience and a nice stay.

  • Stayed: May 2012, traveled on business
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1  Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Taj Lands End Mumbai

Address: Band Stand, Bandra West | Bandra, Mumbai (Bombay) 400050, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay) > Bandra West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Mumbai (Bombay)
#7 Business Hotel in Mumbai (Bombay)
#7 Family Hotel in Mumbai (Bombay)
#13 Spa Hotel in Mumbai (Bombay)
#13 Luxury Hotel in Mumbai (Bombay)
Price Range: $203 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Taj Lands End Mumbai 5*
Number of rooms: 493
Official Description (provided by the hotel):
Taj Lands End, Mumbai offers the best of both worlds - breathtaking views of the sea and the energy of city life. The hotel is located in the heart of Bandra, which buzzes with activity day and night. An integral part of the Taj Luxury Hotels, Taj Lands End offers some of the city's finest accommodation, dining experiences, and comprehensive conferencing and banqueting facilities. The hotel offers the ideal blend of business and leisure with easy accessibility to the Bandra-Kurla, Andheri and Worli business districts as well as the domestic and international airport. Taj Lands End Mumbai is modern, but like all Taj hotels, reflects India's warm and heartfelt traditions of hospitality. ... more   less 
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Also Known As:
Taj Lands End Hotel Mumbai (Bombay)
Taj Lands End Mumbai Hotel

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