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“Nice retreat in Metropolis of Mumbai”
4 of 5 bubbles Review of The Oberoi, Mumbai

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The Oberoi, Mumbai
Ranked #1 of 444 Hotels in Mumbai (Bombay)
Certificate of Excellence
Saudi Arabia
Level Contributor
72 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Nice retreat in Metropolis of Mumbai”
4 of 5 bubbles Reviewed August 13, 2014

I have stayed at this hotel twice now and amongst other International hotels in India this one is very good. It is next door to the Trident and you can access the Trident within the same labyrinth of corridors and previously I thought that the Trident was good, however the Oberoi is more exclusive and the service better. I thought however, that for such a hotel, the rooms were not generous in size. The food was expensive and fussy in the restaurant with limited International choice and the iron that was supplied to the room was broken ruined a good suit with copious amounts of water spilling on it without warning.

Room Tip: Insist on an ocean facing room, mine faced the back and the view was not wonderful.
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  • Stayed December 2013, traveled on business
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank grumpygrampsJordan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, August 30, 2014
Dear Guest,

Thank you for staying at The Oberoi, Mumbai and for sharing your feedback through TripAdvisor.

I am pleased to learn that you had a good stay and feel that amongst other International hotel, The Oberoi, Mumbai is very good.

I am very sorry to learn about the iron used by you. We have rechecked the functioning of all irons after your feedback.

I have also noted your feedback regarding the food being expensive and the choice of International cuisine being limited. I will personally review this. The hotel has many categories of rooms. On your next visit, we can show you the various accommodations and have you make a choice.

Whenever you plan to visit again, please write to Mr. Varun Chhibber, General Manager at varun.chhibber@oberoihotels.com or to me at, devendra.bharma@oberoihotels.com. We will be happy to make arrangements for you.

I thank you for your valuable feedback. The team and I, look forward to welcoming you back very soon.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (579)
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Gurugram (Gurgaon), India
Level Contributor
361 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
5 of 5 bubbles Reviewed August 13, 2014

Like all other Oberoi Hotels, this one too lived up to the superb Oberoi hospitality. To sum up my experience here - Great location, very comfortable rooms, amazing views of the sea and the Marine Drive, good food and superb hospitality!

Room Tip: Go for sea facing rooms any day.
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  • Stayed June 2014, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Karishma K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, August 25, 2014
Dear Guest,

Thank you for staying at The Oberoi, Mumbai and for sharing feedback of your stay through TripAdvisor.

We are delighted to note that you had an enjoyable experience. Your appreciation of the location, the room, the view, the service and the food, is very encouraging.

We hope to welcome you back each time you visit Mumbai and stay at The Oberoi.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fountain Hill, Arizona
Level Contributor
90 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed August 11, 2014

This is the last leg of our India adventure and we were so happy to finally arrive at our destination, the Oberoi Mumbai. It is Centrally Located at the Nariman Point in the Heart of the bustling shopping and business district and overlooks the ocean. The Hotel is contemporary but elegant and very luxurious. It has wonderful restaurants, spa, a nice swimming pool and has several interesting retail shops.

Our Check-in was a breeze. The staff were very efficient, very knowledgeable, helpful, friendly and very professional and truly gave excellent service. They are always there at hand to help you make your stay as pleasurable and enjoyable as can be. Just like the other Oberoi Hotel we stayed in during this trip, the service was exceptional .

The food at the breakfast buffet was very good, The dinner at Vetro was outstanding. The service staff at both restaurant was very efficient.

The room was luxurious, big and very spacious and well appointed. It has a big living area, a nice spacious sleeping area with a glass partition with electronic privacy curtain that looks into the bathroom tub area . It has a walk in closet. Bathroom has a tub and a roomy shower, twin sink, and separate water closet and has all the amenities you will need for your stay.

It is Pricey but worth it. After a day venturing out amidst the chaos of the city it is wonderful to know that you are coming back to tranquil place where you can kick back, relax and forget the very exhausting and busy day you had.

Note: Our experience during this India trip was amazing, an education and an eye opener. India is a fascinating country with lots of beautiful and historical sites. But is a very challenging place to visit and I believe it is not for everybody. Travelling to India requires a person to have an open mind, lots of patience, flexible, adventurous, physically able and in good frame of mind, there will be things along the way that are hard to see. It will truly change you. And after all things are said and done the experience will make you truly appreciate what we have and are enjoying, like nice paved & wide roads and modern facilities. When travelling to safari destinations, take note that Roads are bumpy, rough and rugged. Nice clean Rest rooms are far and few in between. We were just lucky to be with a group that provided us with a mobile toilet following us to our safari destination.

Nanette & Stuat Duzan
Fountain Hills, AZ USA

Room Tip: choose an ocean view room. It is just beautiful.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank racoonian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, August 25, 2014
Dear Guest,

It was a pleasure to have you stay at The Oberoi, Mumbai during your recent visit to India. We thank you for sparing your valuable time to post comments of your stay on TripAdvisor.

We are very very happy to receive your positive feedback and to note that you enjoyed your experience at our hotel.

Your detailed feedback regarding the location, the food, the service, the suite and the ambience is very encouraging.

I do hope that you will return to India in the near future. The team and I will look forward to your return.

Thank you,

Warm regards,
Devendra Bharma
Executive Vice President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
69 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed August 11, 2014

as im always out in Mumbai, i always stay here with friends i do love this place its just amazing the stay at the Oberoi is worth everything. So if your visiting Mumbai then please try it out for your self.

  • Stayed November 2013, traveled with family
    • Value
    • Rooms
    • Service
Helpful?
3 Thank kunaalpatel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, August 25, 2014
Dear Guest,

Thank you for sparing your valuable time to review The Oberoi, Mumbai on TripAdvisor.

We are delighted that you had an enjoyable stay and that The Oberoi, will be your preferred hotel in Mumbai.

Thank you for your encouraging review.

We hope that you will return soon and give us another opportunity to welcome you back at The Oberoi, Mumbai.

Kind regards,
Devendra Bharma
Executive Vice President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed August 9, 2014

My favorite place to stay in Mumbai (I am a frequent traveler there - 5 times a year). The location is the best in Mumbai - Nariman point is walking distance from good shopping, sight seeing and local food - a true rarity for modern hotels in Mumbai (most are not in very good locations for foot traffic).

The hotel itself has great facilities and is fabulously maintained and the staff is always eager to help. The food service is always good, with three fantastic restaurants to choose from and several right next door at the Trident as well. Of special note is the spa - Jazzy does a good job running an oasis from the hectic city life.

One of my favorite hotels in the world.

Room Tip: The suite surprise package with airport transfers is good.
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  • Stayed July 2014, traveled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
5 Thank GriffinSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, August 25, 2014
Dear Guest,

Thank you for choosing to stay at The Oberoi, Mumbai and for sparing your valuable time to review us on TripAdvisor. And, for rating us as one of your favourite hotels in the world.

We are very happy that you had an enjoyable stay. The location of our hotel is indeed our advantage, as it is close to the historic monuments and the shopping district.

I am delighted to note that you found the staff to be friendly and helpful. Your generous compliments have been shared with Dr. Jazzy Nepram, Spa Manager for whom it will be a tremendous source of inspiration.

The team and I, look forward to welcoming you back, hopefully very soon.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed August 7, 2014

Well if oberoi hotels has a name in hospitality business in India, this hotel. Ust be one of the best contributors. Impeccable welcome, pampered stay and soft checkouts. Sit in one of the upholstered chairs in the rooms overlooking the sun dance over the Arabian sea, life of Mumbai city move at a frenetic speed, and urgency. But the room and hotel is unhurried.
The breakfast, the restraints fed by the boss chef who has a garden of herbs on. The rooftop - come here and u will write home about it.

The rooms are so well appointed. The bed so feathery soft, the sheets so clean, THR pillows so tempting to sink your weary head on.

The bath toilet area so large that a family of three can be in the toilet, tub and shower at THR same time.
And the location.
It's that part of n Bombay that never sleeps never tires. Like the staff. With their perfect NAMASTE
Old man Oberoi's must be smiling in thr heavens. His sons and staff have kept his pride alive

Room Tip: Pick sea facing and enjoy
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  • Stayed May 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
4 Thank Rahshri21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, August 27, 2014
Dear Guest,

It was a pleasure to have you stay at The Oberoi, Mumbai and we thank you for your very positive feedback posted on TripAdvisor.

We are so delighted that you had a wonderful experience and that you have taken fond memories of your stay with us.

Your compliments of the splendid view from your room, the breakfast served at Fenix, the well-appointed room, the serene ambience and the warm and friendly service provided by our team members is very encouraging. The team’s tireless efforts to make our guests comfortable, is indeed our biggest strength.

I do hope that you visit us again in the not too distant future.

Thank you,

Warm regards,
Devendra Bharma
Executive Vice President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amarillo, Texas
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed August 7, 2014

Great places to eat inside the hotel and within walking distance. The happening place at night is just across the street. The view is one of the best. Workout facility and spa are very nice. Service is exceptional.

Room Tip: Face the water!
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  • Stayed June 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Hogwithacamera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, August 25, 2014
Dear Guest,

Thank you for sparing your valuable time to review The Oberoi, Mumbai on TripAdvisor.

We are very happy to learn that you were satisfied with the dining options in the hotel, the Spa and the Fitness centre and especially the view, which is indeed the best in Mumbai.

Your generous compliments of our service being exceptional, is very motivating.

The team and I, look forward to welcoming you back very soon.

Thank you,

Warm regards,
Devendra Bharma
Executive Vice President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Oberoi, Mumbai

Property: The Oberoi, Mumbai
Address: Nariman Point, Mumbai (Bombay), India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Mumbai (Bombay)
#1 Romantic Hotel in Mumbai (Bombay)
#1 Business Hotel in Mumbai (Bombay)
#1 Luxury Hotel in Mumbai (Bombay)
#2 Family Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Oberoi, Mumbai 5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Oberoi Mumbai Hotel Mumbai (Bombay)
Oberoi Hotels Mumbai
Oberoi Bombay
The Oberoi Mumbai
Oberoi Hotel Bombay

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