We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Exceptional in all aspects”
Review of The Oberoi, Mumbai

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 14 more sites!
The Oberoi, Mumbai
Ranked #1 of 461 Hotels in Mumbai (Bombay)
Certificate of Excellence
Reviewed November 3, 2013

The Oberoi Mumbai is a splendid institution. The check-in was smooth and warm. Drinks at the Eau bar were wonderful. My executive room was impressive along with personal butler and high quality saffron bathing products. Despite this being the most popular Mumbai hotel, the staff are very down to earth, no pomp or airs and graces, just efficiency and politeness. Lunch at Vetro was exceptional. The champagne bar was an experience. Location is ideal and very easy to cab it to nearby Colaba and other tourist spots. I just had an excellent four day stay and cannot fault one aspect during that period. Put simply, I really like this hotel !

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Thank PierreLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded November 6, 2013

Dear Guest,

Thank you for choosing to stay at The Oberoi, Mumbai and for sharing your feedback through TripAdvisor.

We are very delighted to receive your feedback and to learn that you enjoyed the location, your dining experience at our restaurants and moreover, the service provided by our staff. The team is indeed our asset.

Your feedback is indeed very encouraging and inspiring.

We all look forward to your continued visits.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (2,294)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,512 - 1,518 of 2,294 reviews

Reviewed October 29, 2013

Excellent hotel. Beautiful location. Good views. You should look for sea facing rooms. Take rooms as high as possible to get the feel of the sky and panoramic view of the city. Avoid food in the hotel. Eat outside. Many many dining options nearby.

Stayed: September 2013, traveled on business
Thank lalit2055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded November 14, 2013

Dear Guest,

Thank you for posting your review on TripAdvisor.

I am pleased to note that you enjoyed the splendid view of the ocean and the location of the hotel.

As for dining, while there are many dining options outside the hotel, I urge you to experience our restaurants, Vetro for Italian cuisine, Ziya a fine dining Indian experience and Fenix our all day dining restaurant, on your next visit. I have noted your feedback regarding the food being expensive. We shall review our pricing.

I am very confident that you will have a very good experience of both, the cuisine and the service.

We look forward to welcoming you back to The Oberoi, Mumbai.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 26, 2013

From the moment we stepped in, we were treated like royalty with our check-in done in our room. Passports scanned with a portable scanner whilst sitting comfortably in our room was something no other hotel has done yet in all my travels.

Breakfast everyday was a pleasure made more pleasant by Manpreet who inquired how our stay was and offered new tips on where to shop and what to see. She has great interpersonal skills and is a great ambassador for the Oberoi. Waiters at breakfast took orders and chefs make you whatever you want. Food was fresh and more than adequate.

Checkout was a breeze and a request for a late checkout was accommodated by the pleasant duty manageress. Trip to and from airport in the Audi A6 was cherry on the top. Keep it up , Oberoi Mumbai !

  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ydb374
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded November 6, 2013

Dear Guest,

Thank you for sparing your valuable time to review us on TripAdvisor.

We are very happy to note that you had an enjoyable stay and that our service and facilities have exceeded your expectations.

Your generous compliments have been shared with Ms. Manpreet Dhody, Restaurant Manager at Fenix for whom it will be a tremendous source of inspiration.

It was a pleasure to have you stay at The Oberoi, Mumbai and I do hope that you have an opportunity to visit us again, in the not too distant future.

Thank you,

Warm regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2013

I often visit this hotel for business meetings. The business rooms are having all the facilities that you may require....It has good service as well...also I have never been rejected for non-vacancy of any meeting room at any time which is why I always prefer to book a place here....keep it up!

  • Stayed: March 2013, traveled on business
    • Value
    • Cleanliness
    • Service
Thank pratikbhurat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded October 29, 2013

Dear Guest,

Thank you for sparing your time to review The Oberoi, Mumbai on TripAdvisor.

We are happy to receive your feedback and to note that you enjoyed the service and facilities at the Business Centre.

We look forward to welcoming you back very soon.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 21, 2013

I stayed at the Oberoi for four days during a high-powered business trip. We also had to conduct a number of meetings in the hotel. From the minute we stepped from the airport into our hotel car, i felt taken care of. We arrived at 2 in the morning and were offered a menu in the car already, so the food awaited us in the hotel. The level of service in this hotel is absolutely spectacular! Edwin Saldhana, the Head Concierge in particular went out of his way to help us organise our complicated logistics. Nothing was ever too much! The team of the Fenix restaurant where we seemed to spend a disproportionate amount of time, were equally helpful and amiable. The atmosphere in the hotel is very luxurious and relaxing. I slept amazingly on my choice of pillow...I will definitely come again!

Room Tip: Ask for at least partial sea-view
See more room tips
  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank missyTF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded October 29, 2013

Dear Guest,

Thank you for sparing your valuable time to post your review on TripAdvisor.

The team and I, are delighted to note that you had an enjoyable stay and that you will choose to return to The Oberoi, Mumbai, on your future visits.

Your generous compliments have been shared with Mr. Edwin Saldanha, the Head Concierge, for whom it will be a tremendous source of inspiration.

We look forward to your continued visits.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 21, 2013

We stayed for 4 nights during Eid and were extremely impressed with this hotel. We chose it due to the rave reviews on tripadvisor and for its convenient location. The views from our room were nothing special but we didn't choose the hotel for the views.
We received a very warm welcome on arrival at the hotel which always had beautiful fresh flowers and smelled amazing.
We were introduced to a butler but we didn't really have any needs for butler service.
We had a comfortable room which was perfectly clean and a very comfortable bed with different choices of pillows. The bathroom was the best bit with a standalone bath which a little TV, separate shower.
The only downside was the fact free Wi-Fi wasn't included in the rate, they did give us 2 days free of charge though which was kind so we just had to pay for the last day.
We chose to eat in the hotel restaurant for breakfast each day which was superb. The buffet is not too exciting but the al a carte eggs were amazing, I had a different type each day. The waiters and waitresses are excellent, and made sure they went over and beyond normal levels of service.
On our 2nd night, we had to complain about the noise coming from the room upstairs and the staff handled it all very well.
There was a great choice of in house restaurants, the Italian is particularly good even though we did not intend to eat Italian food in Mumbai!
We were also given a complimentary drink voucher on arrival for the bar and for the Italian restaurant which was a very nice touch.
The gym was great and again staff in there were amazing, offering cold towels throughout your workout.

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank JenandRob2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded October 29, 2013

Dear Guest,

Thank you for staying at The Oberoi, Mumbai and for sparing your valuable time to share your detailed feedback through TripAdvisor.

We are delighted to note that you had a wonderful experience and that you enjoyed the service and facilities of the hotel. Your appreciation is very motivating and encouraging and will inspire us to scale newer heights of excellence.

I am sorry that you were disturbed by noise from the room above yours.

Thank you once again, for the wonderful feedback. The team and I, look forward to welcoming you back very soon.

Kind regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2013

This hotel is a good example of Asian luxus. The rooms are impecable, the staff is outstanding, the breakfast is also outstanding. The complimentary body milk, shower gel, etc are great.
We were here just for a night but our flight back to europe was at 1:50 and we had to check out so in the morning we had time to make a city tour and at the end of the day they let us take a shower before going to the airport. They saved our lives after a hot humid day.
The hotel is also very well located.
I recommend

Room Tip: Try to get a room with a view to the sea, sunset is lovely
See more room tips
  • Stayed: October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Margarida W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded October 29, 2013

Dear Guest,

Thank you for choosing to stay at The Oberoi, Mumbai and for sharing your feedback through TripAdvisor.

We are delighted to note that you had a wonderful experience and that you were happy with our service and facilities. Your feedback is very encouraging and will motivate us to strive harder towards excellence.

Thank you for recommending The Oberoi, Mumbai. We look forward to the pleasure of welcoming you back very soon.

Kind regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Mumbai (Bombay) hotels
Colaba
The Taj Mahal Palace, Mumbai
The Taj Mahal Palace, Mumbai
#5 of 461 in Mumbai (Bombay)
7,264 reviews
Bandra Kurla Complex
Sofitel Mumbai BKC
Sofitel Mumbai BKC
#2 of 461 in Mumbai (Bombay)
4,091 reviews
Trident, Nariman Point
#9 of 461 in Mumbai (Bombay)
3,182 reviews
Show Prices
Show Prices
Show Prices
Worli/Prabhadevi
Four Seasons Hotel Mumbai
Four Seasons Hotel Mumbai
#11 of 461 in Mumbai (Bombay)
1,951 reviews
Juhu
JW Marriott Mumbai Juhu
JW Marriott Mumbai Juhu
#15 of 461 in Mumbai (Bombay)
2,418 reviews
The Westin Mumbai Garden City
#4 of 461 in Mumbai (Bombay)
2,030 reviews
Show Prices
Show Prices
Show Prices

Been to The Oberoi, Mumbai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Oberoi, Mumbai

Address: Nariman Point, Mumbai (Bombay) 400 021, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Mumbai (Bombay)
#1 Romantic Hotel in Mumbai (Bombay)
#1 Luxury Hotel in Mumbai (Bombay)
#1 Spa Hotel in Mumbai (Bombay)
#2 Family Hotel in Mumbai (Bombay)
Price Range: $272 - $421 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Oberoi, Mumbai 5*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Prestigia, Expedia, Travelocity, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Agoda, Hotels.com, Priceline, Orbitz, TripOnline SA, Hotwire, getaroom.com, Evoline ltd, Cancelon, Cheap Tickets and HotelQuickly so you can book your The Oberoi, Mumbai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Oberoi Mumbai Hotel Mumbai (Bombay)
Oberoi Hotels Mumbai
Oberoi Hotel Bombay
Oberoi Bombay
The Oberoi Mumbai

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing