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“Excellent hotel, great staff”
Review of The Oberoi, Mumbai

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The Oberoi, Mumbai
Ranked #1 of 453 Hotels in Mumbai (Bombay)
Certificate of Excellence
Reviewed September 7, 2013

Was here for business for two nights. Found the staff extremely helpful, polite and willing to go out of their way to meet customer needs. Great views of the Queens Necklace, shopping conveniently located in the tower next door.

Would come back to stay here for both pleasure and business.

  • Stayed: September 2013, traveled on business
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Thank PureNZPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded September 11, 2013

Dear Guest,

Thank you for choosing to stay at The Oberoi, Mumbai and for sharing your feedback through TripAdvisor.

We are pleased to receive your feedback and to note that you enjoyed your stay at our hotel.
Your feedback is very inspiring.

We hope you will again visit Mumbai in the not too distant future and stay with us.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed September 7, 2013

Stayed here for some luxury before heading off to the national parks for tiger safari.

If you're looking for pure luxury then the Oberoi is for you. If you're looking for a more rustic India experience, stay somewhere else, this is the modern side of Mumbai with money on the up. Service was excellent and the food in the lobby restaurant was very good. The waiter made some spot on recommendations of veggie Indian dishes with drinks to match.

Mumbai is full on and, if you're not used to that much hustle and bustle you'll appreciate the peace of the Oberoi even more.

  • Stayed: November 2012
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Thank pontardawe_yesplease
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded September 11, 2013

Dear Guest,

It was a pleasure to have you stay at The Oberoi, Mumbai and we thank you for sharing your encouraging feedback through TripAdvisor.

We are delighted that you had an enjoyable stay and that you that you have rated the service and the food in the restaurant to be excellent.

Your appreciation of our team members motivates them to strive harder for excellence.

The team and I, look forward to the pleasure of welcoming you back very soon.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2013

The Oberoi Hotel in Mumbai is the only place to stay when visiting this vibrant city of India. Fantastic views of the bay and the "String of Pearls" promenade; the string of pearls relates to the promenade lights that encircle the bay and make a wonderful sight at night. The rooms are fantastic, we thought we had been upgraded to a suite but no they are all fantastic. The food is to die for and the staff are all attentive.

After a manic day in Mumbai there's no better way to spend an early evening than sitting by the pool on the terrace overlooking the bay with a glass of wine.

Room Tip: Overlooking the bay prefferably but all rooms are great
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  • Stayed: December 2012, traveled as a couple
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Thank Clive F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded September 13, 2013

Dear Guest,

It was a pleasure to have you stay at The Oberoi, Mumbai and we thank you for sharing your feedback through TripAdvisor.

We are very happy to learn that you had a memorable stay and you enjoyed the magnificent view of the ocean and of the Queen’s necklace.

Your feedback about the food and the attentiveness of the staff is very encouraging and motivating.

The team and I, look forward to the pleasure of welcoming you back to The Oberoi, Mumbai.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2013

Oberoi has the best location in Mumbai.... far from the rush and noise. Sea facing... its simple, sophisticated and has great service. I love thier coffee shop... its crowded in the evenings and that gives you a flavour of Mumbai-ites. Good food... and what can one say about Oberoi's service... its the best i have experienced thus far. A little expensive... but you can certainly look out for some good deals.

Room Tip: Sea Facing rooms for sure!
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  • Stayed: October 2012, traveled on business
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1  Thank Aparna_77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded September 13, 2013

Dear Guest,

Thank you for choosing to stay at The Oberoi, Mumbai and for sharing your experience through TripAdvisor.

Our location is indeed spectacular. We are delighted to note that you enjoyed the ocean view and the service.

I do hope that we have an opportunity to welcome you back in the near future.

Kind regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2013

We had a holiday after 8 years and our experience at this Hotel was the best that we ever had so far. Besides the scenic surroundings in a busy city we experienced at home atmosphere. The staff were courteous and professional, food delicious and facilities perfect. Even though we had a long drive from the Airport we were given a first hand information during the trip. We would definitely recommend this hotel and look forward to visit again.

Room Tip: Rooms facing the Arabian Sea are scenic.
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  • Stayed: February 2013, traveled with family
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Thank mendo705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded September 13, 2013

Dear Guest,

It was a pleasure to have you stay at The Oberoi, Mumbai and we thank you for sharing your encouraging feedback through TripAdvisor.

I am delighted to learn that your holiday experience at The Oberoi, Mumbai was the best.

The team is our strength and they are delighted to receive your feedback. It will motivate them further.

Thank you for recommending The Oberoi, Mumbai. We look forward to your continued visits.

Kind regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2013

We are seasoned travellers and have stayed in 5 star properties all over the world but we have never experienced exceptional service like we did at The Oberoi, Mumbai. We stayed there for 3 nights and wished that our stay never ends as the genuineness of the staff is unparalleled.

No doubt that all Oberoi hotels set an exemplary standard but, somehow, The Oberoi, Mumbai goes a step further and we cannot really see how it could be any better.

Everyone knows that there are two places to stay in Mumbai - if you are debating to stay at either the Taj Mahal Palace or The Oberoi, go for The Oberoi and you will not be disappointed. Despite a few minor niggles, we would never stay anywhere else in Mumbai.

Room Tip: It is worth upgrading to a suite facing the sea .
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  • Stayed: August 2013, traveled with family
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Thank RohanaLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded September 13, 2013

Dear Guest,

It was a pleasure to have you stay at The Oberoi, Mumbai and we thank you very much for sharing your detailed feedback through TripAdvisor.

We are truly delighted to receive your feedback and to note that you enjoyed the overall service and the facilities of the hotel.

Your encouraging words of praise inspire the team to strive harder towards excellence.

Thank you for recommending guests to stay at The Oberoi, on their future visits to Mumbai.

We also hope that you have many more occasions to visit us in the not too distant future.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

This was by far the most exquisite hotel I've stayed out. More like 6 star service, the staff were professional and caring, the food was delicious, and the surrounding areas very interesting. It was a long drive from the airport, but definitely worth staying there. Would definitely go back!

Room Tip: It is linked with the Trident, we booked with them initially but were upgraded to the Oberoi, always...
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  • Stayed: February 2013, traveled with family
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Thank dukey86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded September 13, 2013

Dear Guest,

Thank you for choosing to stay at The Oberoi, Mumbai and for sharing your encouraging feedback through TripAdvisor.

We are pleased to note that you had a memorable experience and that the overall service and facilities of the hotel exceeded your expectations.

Your feedback is very inspiring.

Thank you for recommending The Oberoi, Mumbai. We look forward to welcoming you back soon.

Warm regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Oberoi, Mumbai

Address: Nariman Point, Mumbai (Bombay) 400 021, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Mumbai (Bombay)
#1 Romantic Hotel in Mumbai (Bombay)
#1 Spa Hotel in Mumbai (Bombay)
#1 Luxury Hotel in Mumbai (Bombay)
#2 Family Hotel in Mumbai (Bombay)
Price Range: $250 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Oberoi, Mumbai 5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Oberoi Mumbai Hotel Mumbai (Bombay)
Oberoi Hotels Mumbai
Oberoi Hotel Bombay
Oberoi Bombay
The Oberoi Mumbai

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