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“Elegant”
Review of The Oberoi, Mumbai

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The Oberoi, Mumbai
Ranked #1 of 454 Hotels in Mumbai (Bombay)
Certificate of Excellence
San Diego, California
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Elegant”
Reviewed March 7, 2013

This is a wonderful hotel in a great location. The rooms were super the restaurants perfect and the service top notch. Stay here if you can. It is a bit expensive. The view from the rooms is perfect. That's all I have to say about this hotel

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank retiredUSN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, March 8, 2013
Dear Guest,

Thank you for sparing your valuable time to review us on Trip Advisor and for posting your generous feedback.

We are very delighted to note that you had an enjoyable stay at The Oberoi, Mumbai.

The entire team looks forward to your continued visits and to welcoming you back to The Oberoi.

Thank you,
Warm regards,
Varun Chhibber
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,166 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (598)
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Rome, Italy
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 7, 2013

I stayed a night at the Oberoi in March. Arrived late at night and was upgraded to a beautiful suite on the 18th floor overlooking Marine Drive. The suite was spacious, had a beautiful bathroom with huge shower and a bathtub. Bed was very comfortable. Breakfast buffet in the morning was very good, with a broad selection of to-be-cooked items to choose from, both international and Indian. The staff was all very attentive and kind and I was granted a late checkout at 3pm.
This hotel, with its large hall and open area, is an oasis of cool and peace in bustling Mumbay. It is spotless and very well maintained. The general look and feel is that of a modern hotel, in contemporary style. My personal preference is for hotels with somewhat more local character (a wonderful example is The Oriental in Bangkok), but if you like the high-end-airline-lounge style. you'll love this.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mariaalessandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, March 8, 2013
Dear Guest,

Thank you for staying at The Oberoi, Mumbai and for sharing your feedback through TripAdvisor.

We are delighted to note that you had a wonderful experience. Our team is most inspired to receive your feedback.

We hope you will return soon.

Thank you,

Warm regards,
Varun Chhibber
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheshire, United Kingdom
Level 5 Contributor
90 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed March 6, 2013

My wife and I stayed at the Oberoi in Mumbai for 4 nights and can say without hesitation that the experience was outstanding.
Firstly location: Ok it doesn't have view of the Gateway to India but it has great views of the ocean as it is located on Marine Drive which incidentally is a nice evening stroll along the promenade.
Rooms: Our room was large, with a large and gorgeously comfortable bed.plus a bathroom with a large and powerful shower.
Dining: We used the Vetro restaurant for breakfast and our last evening meal. I particularly liked the way breakfast was organised whereby there was a cold buffet but hot food was made to order so it was nice and fresh. Dining in the evening was also a nice experience and not overpriced.
Service: This was far and away the outstanding feature of this hotel. I have done a lot of business travel over the years but this hotel is exceptional with its service. Absolutely top notch.
Conclusion: I have no hesitation in ranking this hotel as one of the best i have stayed in.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CheshireIanP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, March 8, 2013
Dear Guest,

Thank you for choosing to stay at The Oberoi, Mumbai and for sharing your encouraging feedback through TripAdvisor.

It is indeed very motivating to receive feedback of your experience at our hotel.

Your feedback is very encouraging and will inspire the team to strive harder to create memorable moments for our guests.

We thank you for recommending The Oberoi, Mumbai and we eagerly await your return in the not too distant future.

Thank you,
Warm regards,
Varun Chhibber
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 4, 2013

I stayed at the Oberoi for 4 nights. The experience was flawless. It's as good as any hotel in which I've stayed anywhere in the world. The hotel is immaculate, as are the rooms. The food and service was excellent. Everyone seems genuinely happy to assist you. The public areas are modern contemporary and exude relaxation. The staff always seem to smile; it is apparent that they take great pride in their jobs. Typically, the more elegant the hotel, the more one searchs for flaws and blemishes. There were none to be found here. Although it's a bit costly, I received excellent value. I would unhesitatingly recommend the Oberoi to any traveller in Mumbai.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank michael c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, March 6, 2013
Dear Guest,

Thank you for staying at The Oberoi, Mumbai and for sparing your valuable time for sharing your feedback through TripAdvisor.

We are delighted to receive your encouraging feedback and to learn that you had an enjoyable stay at the hotel.

Your feedback of our service is a great matter of pride for us and inspires the team.

The team and I, look forward to the pleasure of welcoming you back to The Oberoi, Mumbai.

Thank you,

Warm regards,
Varun Chhibber
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Level 6 Contributor
150 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed March 3, 2013

Set as it is on Marine Drive, with beautiful views along the sea front, the Oberoi Mumbai is ideally placed. For the weary traveller/sightseer, it is a haven of rest in a busy city.

We had a slight setback with the bed in our room the first night there, as it turned out to be a sofabed, and very uncomfortable. When we spoke to the staff, they could not do enough to rectify the matter, which they acknowledged should never have happened, and moved us to a superior suite immediately. This was the high level of service we have come to expect from Oberoi staff. The hotel facilities were very good, and the Fenix restaurant manager, Vivek, should have special mention, he went over and above the call of duty in his attention to our requests.

Room Tip: Sea-view rooms are undoubtedly the best, although three sides of the hotel probably give at least pa...
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StephanieO34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, March 5, 2013
Dear Guest,

It was a pleasure to have you stay at The Oberoi during your recent visit to Mumbai.

We are delighted to receive your review through TripAdvisor and to note that you had a wonderful experience at our hotel.

Your generous compliments have been shared with Mr. Vivek Gomes Pereira for whom it will be a tremendous source of inspiration.

I do hope that you have the opportunity visit us again in the not too distant future.

Thank you,

Warm regards,
Varun Chhibber
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York
Level 5 Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 2, 2013 via mobile

We stayed for a couple of nights en route to Goa based upon traveller reviews on TA. We weren't disappointed. The interior is fantastic - a theatrical design to the foyer and public areas that combines modern with elements of traditional. The view from the higher floors looking down into the reception area is stunning. The rooms are equally impressive. We had the city view executive suite. Loved the clear glass separating the bedroom from the bathroom (with the option of a privacy screen at the press of a button), the roll top bath, TV's etc. Bed hugely comfortable. The Oberoi service was outstanding.... From restaurant to reception to room service. We had breakfast and the food was fabulous. Our only complaint was the shower - the pressure was appalling and there was no way the water was ever going to reach the back of the large enclosure.

It's not cheap and there's a part of you that feels immense guilt as you step out of the luxury bubble onto the Mumbai streets but if you want a spot of opulence and comfort you won't find a better place.

Stayed January 2013, traveled as a couple
Helpful?
Thank Jacko66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, March 6, 2013
Dear Guest,

Thank you for choosing to stay at The Oberoi, Mumbai and for sparing your valuable time to review us on TripAdvisor.

We are delighted to note that you had an enjoyable stay and that our service and facilities have exceeded your expectations.

The team and I, look forward to your return in the not too distant future.

Thank you,

Warm regards,
Varun Chhibber
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
604 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 473 helpful votes
Reviewed February 28, 2013

We spent one week in this excellent hotel. The service is perfect, the location is ideal for Mumbai, just facing the bay and close to the shopping areas. The swimming pool is outside on a terrace and you can have a drink and relax. There is a nice bar and many restaurants, as well as a very nice SPA.

Room Tip: As high as possible, facing the bay
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jmLondon845
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, March 2, 2013
Dear Guest,

Thank you for choosing to stay at The Oberoi, Mumbai and for reviewing us on TripAdvisor.

We are delighted to receive your wonderful feedback and to note that, you enjoyed your stay at our hotel.

The team and I, look forward to welcoming you back in the not too distant future.

Thank you,

Warm regards,
Devendra Bharma
Executive Vice President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Oberoi, Mumbai

Property: The Oberoi, Mumbai
Address: Nariman Point, Mumbai (Bombay), India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Mumbai (Bombay)
#1 Business Hotel in Mumbai (Bombay)
#1 Spa Hotel in Mumbai (Bombay)
#1 Romantic Hotel in Mumbai (Bombay)
#2 Family Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Oberoi, Mumbai 5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Oberoi Mumbai Hotel Mumbai (Bombay)
Oberoi Hotels Mumbai
Oberoi Hotel Bombay
Oberoi Bombay
The Oberoi Mumbai

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