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“A WOW Hotel”
Review of The Oberoi, Mumbai

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The Oberoi, Mumbai
Ranked #1 of 453 Hotels in Mumbai (Bombay)
Certificate of Excellence
Reviewed November 23, 2012

From the moment we stepped out of our car I knew we had arrived at a spectacular hotel. We were ushered straight to our room for check-in.
Slippers were placed by the bed inviting us to relax after our journey. A pitcher of ice water was always present.
The lobby is breath taking, fresh flowers abound everywhere even in our rooms as well as fresh fruit everyday.
A butler was available 24/7.
There was nothing the staff couldn't provide and we were always greeted with smiles by smartly dressed men and women.
The Champagne Bar was a delightful relaxing spot to grab a tea or coffee or anything your heart desired. It was made up. The pianist at the bright red grand piano added to the ambiance.
It's very obvious the employees work together as a team from house keeping up.
Treat yourself and stay in this fine establishment. You won't be disappointed.
Well done everyone!

Room Tip: If you can have a water front room. We didn't and I'm sure it would have been lovely.
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  • Stayed: November 2012, traveled with friends
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4  Thank Tweetumsone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded November 26, 2012

Dear Guest,

It was a pleasure to have you stay at The Oberoi, Mumbai and we thank you for sharing your views through TripAdvisor.

We are delighted to note that you had an enjoyable stay and that you were pleased by the overall ambience and service of the hotel.

Your feedback encourages the team to achieve greater heights of excellence.

The team and I, look forward to the pleasure of welcoming you back to The Oberoi, Mumbai in the not too distant future.

Thank you,

Warm regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,732 - 1,738 of 2,243 reviews

Reviewed November 16, 2012

Fantastic stop-over at the Oberoi Mumbai where we spent our final couple of days in Bombay after a fortnight holiday in India that began in the Punjab, followed by 5 days in Kovalam, Kerala
The property has a stunning lobby and atrium, and staff couldn't have been more helpful to ensure we go the most out of city.
We also really enjoyed the dining experience at Ziya. Perfect way to finish a very memorable holiday.

  • Stayed: November 2012, traveled with family
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3  Thank AndyPep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded November 20, 2012

Dear Guest,

It was a pleasure having you stay at The Oberoi, Mumbai and we thank you for sharing feedback of your stay through TripAdvisor.

We are all delighted to note that you enjoyed your stay with us.

Your feedback is very motivating.

We eagerly await your return to The Oberoi, Mumbai, in the not too distant future.

Thank you,

Warm regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2012

Recently visited The Oberoi Mumbai after a few years of trying other hotels.
Wow! Simply outstanding and exceeded our expectations. From the minute you arrive- in room check in, butler service, room service, telephone etiquette, front office, concierge, house keeping, breakfast, restaurants etc stc. Could not find a single fault. Staff is motivated and everyone is out to ensure a unique and warm experience. Well done Varun and your team. I will NEVER go anywhere else in Mumbai. All my friends already know about our wonderful stay. Bravo!
Anwar Hajee Kenya

  • Stayed: November 2012, traveled with friends
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1  Thank AnwarNairobi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded November 14, 2012

Dear Guest,

Thank you for choosing to stay at The Oberoi and for sharing your views through TripAdvisor.

We are delighted to receive your feedback and to note that the hotel and the service exceeded your expectations.

Your feedback is very motivating for the team.

We value your patronage and look forward to the pleasure of welcoming you back in the not too distant future.

Thank you,

Warm regards,
Devendra Bharma
Executive Vice President

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2012

Recently stayed here for a couple of nights while touring India for pleasure. I have no complaints. This is a beautiful contemporary hotel with all the top tier luxury appointments and service anyone could desire. We were upgraded to a suite...spacious living room with flat screen TV...all the business accoutrements one might expect.....fresh fruit in the room every day as well as fresh flowers...mini bar...huge picture windows over looking the water..beautiful sunsets visible from our room on the fourteenth floor every evening....Great Italian and Indian restaurants as well as an all day/night dining restaurant. huge marble bath with double sinks and big soaking tub. The personal service afforded by the staff is of the highest level of professionalism and graciousness....Unlike some Ritz Carltons and Four Seasons and that like in the US, the staff is not patronizing nor condescending....rather graciously interested in helping you in whatever way you need or want. I fell ill while here and the hotel was enormously supportive in helping me get medical attention and in attending my housekeeping and other needs. Anyone staying here would be totally cared for at the highest standards of care...I have no complaints about it at all....Naturally, it is expensive but no more than other hotels in its class.....

Room Tip: You could ask for an upgrade...or a room with a view of the water...or above the tenth floor for add...
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  • Stayed: November 2012, traveled with friends
    • Value
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1  Thank onthefly2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded November 12, 2012

Dear Guest,

It was indeed a pleasure having you stay at The Oberoi, Mumbai and we thank you for sharing your views through TripAdvisor.

We are delighted to note that your stay was enjoyable and that you have taken back fond memories. I hope your health is better.

Your feedback motivates us to strive harder and to achieve greater heights of excellence.

We eagerly await your return in the not too distant future.

Thank you,

Warm regards,
Devendra Bharma
Executive Vice President
devendra.bharma@oberoihotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2012

This is probably the best hotel I have ever stayed in. The staff are welcoming, helpful and friendly, with the concierge staff doing their utmost to help with travel plans around the city. The choice of restaurants in the hotel is very good - the Fenix just off the lobby offered a wonderful lunch selection and Ziya (modern Indian cuisine) was just superb for dinner. Full marks to the cocktail list in the Eau bar also. I can't wait to return to this hotel.

  • Stayed: November 2012, traveled as a couple
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1  Thank 21travelbunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded November 9, 2012

Dear Guest,

It was indeed a pleasure to have you stay at The Oberoi, Mumbai and we thank you for sharing feedback of your stay through TripAdvisor.

We are all delighted to note that you had an enjoyable stay.

Your appreciation of our team, restaurants and the hotel is very motivating.

We eagerly await your return in the not too distant future.

Thank you,

Warm regards,
Devendra Bharma
Executive Vice President
devendra.bharma@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2012

The entire stay was perfect. Our flight was over 2 hours late. The driver was aware of the delay and was there with cold towels and water to greet us. We were brought immediately to our rooms upon arrival - check in was handled in our rooms. The rooms aren't large but well laid out and comfortable. Although some travelers noted the window between the bathroom and bedroom was odd, you have the option to lower a screen and have complete privacy. I actually liked the concept.

The service was exceptional at the hotel and friendly.

I highly recommend.

  • Stayed: November 2012, traveled on business
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1  Thank CAETennessee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded November 9, 2012

Dear Guest,

Thank you very much for sparing your time to post your review on TripAdvisor.

We are all delighted to note that you had an enjoyable stay at The Oberoi, Mumbai and recommend our hotel to other guests.

My team and I hope you will return soon and look forward to welcoming you back.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President
devendra.bharma@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2012

Stayed on business over the last few days. I've stayed all over the world in all sorts of hotels and this is right up there. The staff in particlaur derserve a specail mention, nothing was too much trouble for them.

I would recomend this hotel to anyone.

Room Tip: Go for a view of the sea, if you can.
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  • Stayed: November 2012, traveled on business
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    • Sleep Quality
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1  Thank markglover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded November 9, 2012

Dear Guest,

Thank you for choosing The Oberoi, for your stay in Mumbai and for sharing your generous feedback through TripAdvisor.

We are all delighted to note that The Oberoi, Mumbai will be your preferred hotel in Mumbai and that you will recommend our hotel.

Your feedback inspires us to strive harder.

The team and I, look forward to the pleasure of welcoming you back to The Oberoi, Mumbai, in the not too distant future.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President
devendra.bharma@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Oberoi, Mumbai

Address: Nariman Point, Mumbai (Bombay) 400 021, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Mumbai (Bombay)
#1 Romantic Hotel in Mumbai (Bombay)
#1 Luxury Hotel in Mumbai (Bombay)
#1 Business Hotel in Mumbai (Bombay)
#2 Family Hotel in Mumbai (Bombay)
Price Range: $247 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Oberoi, Mumbai 5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Oberoi Mumbai Hotel Mumbai (Bombay)
The Oberoi Mumbai
Oberoi Bombay
Oberoi Hotel Bombay
Oberoi Hotels Mumbai

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