We normally stay at the Taj Palace on the Club Floor, whilst this is a great hotel with an excellent location the feeling here is of a short stay customers/business. The hotel is very full and busy at all times. We decided to try the Oberoi as we have stayed in them all over India and it is in a different area of Mumbai. Right from arriving they knew we had stayed with them a number of times before, they upgraded us to an amazing suite and when I asked if we cd have a late check out the following day they were charming and allowed us to check out at 3.30pm and even tidied the room. Nothing was too much trouble, the staff, as in all Oberois are so well trained and seem to really care no matter how long you are there for. The breakfast was excellent, lovely public areas and even though a hotel for business people they were contained in another area so peaceful. The pool is small but service good and well placed for views, it is a city pool. Italian restaurant wasn't the best food we had had and the service was a bit over the top but they took this on board and insisted we didn't pay for the meal even though we insisted we wanted to, they dealt with it so well, redeemed themselves.
On leaving they asked us if they could take us to airport in their new Merc Limo, this was really good as was the driver. No charge for this.
We are converted back to Oberoi, try it, we think it has the edge over the Taj Palace (apart from perhaps the views and position up there)
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- Also Known As:
- Oberoi Mumbai Hotel Mumbai (Bombay)
- Oberoi Hotels Mumbai
- Oberoi Hotel Bombay
- Oberoi Bombay
- The Oberoi Mumbai