I stayed recently for three nights in an upgraded room in the Palace Wing. Every long art-filled trip from the elevator to my room was a pleasure. Best of all was the service. When I called the butler to ask for help in locating a lost a favorite stole and gave him the cards that aggressive merchants had foisted on me as I wandered the neighborhood, the stole was delivered to my room within 20 minutes. The concierge desk booked a guide at the last minute for a unusual request. I appreciated the various restaurants (Souk, Masala Kraft, the Sea Lounge for breakfast) and the Palace lounge for for complimentary snacks and drinks). The beauty salon had good service and I enjoyed the Yoga instruction, though the space was undergoing construction and I was taught in a regular hotel room space. (Note Bene: the spa at the nearby Wellington Mews is more pristine, bigger, and more pleasant than the Hotel spa and shares the same staff. I had the best yoga instruction there ever from the Shirish Gupta who trains the Taj staff.) As others have noted not having free internet seems unhelpful in this day and age.
I felt cosseted and lucky to have the experience of staying in this world-famous hotel.
There was only one glitch and it was serious: I was told by the Taj to check out at 7:30 pm, even though I was to be picked up for the airport at 8:00 pm and was to wait for driver's call in my room. It turned out that once checked out the front desk showed that I had left the hotel and they did not show any contact info for me and did not try to find me. I was lucky to have a clever travel agent (from Holidays@Leisure) who got the concierge to intervene and override the front desk.
- Official Description (provided by the hotel):
- Built in 1903, The Taj Mahal Palace, Mumbai is India's first luxury hotel. Offering panoramic views of the Arabian Sea and the Gateway of India, the hotel is a city landmark. The hotel offers 543 rooms including 54 suites, each adorned with original paintings and period furniture that exude an aura of old-world charm and elegance. The restaurants at The Taj Mahal Palace, Mumbai offer distinctive dining experiences that cover the finest Indian and international cuisines - from casual, all-day eateries to Oriental, Japanese, Indian and Mediterranean fine dining. The hotel also houses the first licensed bar of Mumbai and also a beautiful sea-front restaurant for hi-tea and live music. Palace Services in the Palace Wing of the hotel add to the experience, where the butler plays the all important role of guide and assistant. ... more less
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- Also Known As:
- Taj Mahal Palace Hotel Mumbai (Bombay)
- Hotel Taj Mahal Palace
- The Taj Hotel
- Taj Hotels
- Taj Palace Hotel
- The Taj Mahal Palace Hotel
- The Taj Mahal Hotel