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“How to become royal”

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The Taj Mahal Palace
Ranked #3 of 444 Hotels in Mumbai (Bombay)
Certificate of Excellence
Massachusetts
Level Contributor
50 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“How to become royal”
5 of 5 bubbles Reviewed December 13, 2013

This hotel will convince you that you really are royalty. It is extremely well located across from the Gateway to India monument, near the boat dock for Elephanta Island, and within a reasonable distance of the Museum. But it is the service and elegance (found throughout the hotel) that make it so special. A treat that you will want to keep repeating.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Moonriser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tmhgm_bom, General Manager at The Taj Mahal Palace, responded to this review, December 18, 2013
Dear Guest,

Greetings from The Taj Mahal Palace, Mumbai.

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at The Taj.

It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

Kind regards,


Gaurav Pokhariyal
General Manager
The Taj Mahal Palace, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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6,534 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Mumbai (Bombay), India
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 13, 2013

One of the best hotels to be at the finest structure in the city if it's not this the its nothing the Mecca of all hotels in Mumbai. It has an amazing veiw from the top floor of the restaurant the apollo bunder the gateway of india. Nothing like being here.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gidnani00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tmhgm_bom, General Manager at The Taj Mahal Palace, responded to this review, December 13, 2013
Dear Guest,

Greetings from The Taj Mahal Palace, Mumbai.

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at The Taj.

It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

Kind regards,


Gaurav Pokhariyal
General Manager
The Taj Mahal Palace, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
152 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed December 12, 2013

I was to attend a meeting being hosted at the Taj,so I took the opportunity to stay there.This decision was because I had stayed there some years ago in the much acclaimed Presidential suite,which was by default as they had run out of nonsmoking rooms - I had a blast then.
This is a hotel with a long history of 100 years,in fact the TV has a dedicated channel giving you the history of the hotel and the famous guests who were here.
In thee cent past it is sad story of 26/11 hostage situation that was so well handled by the staff of the hotel in helping several guests that made me stay here.
The m was efficient,the staff extremely friendly and helpful .
The rooms are good,so is the bed,the bathrooms are spacious.
The food is excellent.
The walk around the hotel is also very picturesque ,the hotel has a guided tour of its property daily.
The important guest at the same time of my stay was Prince Charles from UK,I got a glimpse of him in the lobby one day.
A memorable stay ,I must say.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank govindbabu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tmhgm, General Manager at The Taj Mahal Palace, responded to this review, February 26, 2015
Dear Guest,

Greetings from The Taj Mahal Palace, Mumbai.

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at The Taj.

It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us.

Your compliments about the staff in particular, delight me and it gives me great pleasure to share it with the team. Your kind words of appreciation for our staff members will go a long way in motivating and encouraging them to do even better in future.

Thanks ever so much for sharing your feedback.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.


Kind regards,


Gaurav Pokhariyal
General Manager
The Taj Mahal Palace, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
124 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed December 11, 2013

The Iconic Taj Hotel in Mumbai is without question one of the worlds great hotels a must visit - stay on the Club Floor so you can enjoy a beverage wjilst relaxing and overlooking the famous Gateway to India.

Room Tip: Fifth floor
See more room tips
  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank robert p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tmhgm, General Manager at The Taj Mahal Palace, responded to this review, February 26, 2015
Dear Guest,

Greetings from The Taj Mahal Palace, Mumbai.

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at The Taj.

It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us.

Thanks ever so much for sharing your feedback.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.


Kind regards,


Gaurav Pokhariyal
General Manager
The Taj Mahal Palace, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pennsylvania
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed December 10, 2013

If you like being treated as a VIP then a stay at the Taj Mahal Palace is a for you. From the moment that we arrived until our check-out we were felt like royalty. The whole experience from the well appointed rooms, room service and the concierge were excellent. It a trip from the airport but worth the experience. The food at every restaurant was five stars. The staff went out of their way to make you feel special.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelswithfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tmhgm_bom, General Manager at The Taj Mahal Palace, responded to this review, December 11, 2013
Dear Guest,

Greetings from The Taj Mahal Palace, Mumbai.

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at The Taj.

It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Your compliments about the staff in particular, delight me and it gives me great pleasure to share it with the team.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

Kind regards,


Gaurav Pokhariyal
General Manager
The Taj Mahal Palace, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
424 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 249 helpful votes
5 of 5 bubbles Reviewed December 10, 2013

After many visits to Bombay and also The taj for breakfast tea meals etc I decided to stay as a treat and also because I had recently read the book about the terrible attack on this venerable Old Bombay Institution I stayed in the old palace wing Full of exquisite grace taste and wonderful style The walk to the room up the stairs was even a pleasure The room was so comfortable and full of such marvellous furnishings obviously wonderfully caredfor and maintained It was like being a Maharani for a short time Marble bath fast hot shower Fluffy white towels etc etc I couldve sent the whole visit in this room The beautiful Sea Lounge or Shamiana for breafastwith a head spinning choice And such fine kind caring and individual sevice The Tour and History of this venerable Bombay Institution and also a insight into the amazing Tata Art Collection Oh quite wonderful The staff here are professional treat you as an individuallI cannot tell you what a fine and memorable exerience staying here was Combined with the reading of the book about the terror attack and its acknowledgement of the braveryof the staff towards their customers made staying at The Taj an unforgetable experience I amnow savingu for my next stay Wonderful Amazing Taj

Room Tip: I was very lucky to get ugrade to Palace Do ask the lovely staff
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  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shakirayork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tmhgm_bom, General Manager at The Taj Mahal Palace, responded to this review, December 10, 2013
Dear Guest,

Greetings from The Taj Mahal Palace, Mumbai.

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at The Taj.

It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Your compliments about the staff in particular, delight me and it gives me great pleasure to share it with the team.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

Kind regards,


Gaurav Pokhariyal
General Manager
The Taj Mahal Palace, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcestershire
Level Contributor
63 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed December 9, 2013

A great hotel with lots of history located next to the gateway to India which I think was constructed for the Queens visit to India.
Far a business stay i suggest that you would only stay here if you are working in the emendate area as it takes about 1 hour to get to the airport or anywhere in that area.
I can't fault the hotel everything is well maintained and the service is fantastic.

Room Tip: Ask for a sea view.
See more room tips
  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tmhgm_bom, General Manager at The Taj Mahal Palace, responded to this review, December 10, 2013
Dear Guest,

Greetings from The Taj Mahal Palace, Mumbai.

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at The Taj.

It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

Kind regards,


Gaurav Pokhariyal
General Manager
The Taj Mahal Palace, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Taj Mahal Palace

Property: The Taj Mahal Palace
Address: Apollo Bunder | Colaba, Mumbai (Bombay) 400001, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Mumbai (Bombay)
#2 Business Hotel in Mumbai (Bombay)
#2 Romantic Hotel in Mumbai (Bombay)
#3 Spa Hotel in Mumbai (Bombay)
#3 Luxury Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Taj Mahal Palace 5*
Number of rooms: 550
Official Description (provided by the hotel):
Built in 1903, The Taj Mahal Palace, Mumbai is India's first luxury hotel. Offering panoramic views of the Arabian Sea and the Gateway of India, the hotel is a city landmark. The hotel offers 550 rooms including 42 suites, each adorned with original paintings and period furniture that exude an aura of old-world charm and elegance. The restaurants at The Taj Mahal Palace, Mumbai offer distinctive dining experiences that cover the finest Indian and international cuisines - from casual, all-day eateries to Oriental, Japanese, Indian and Mediterranean fine dining. The hotel also houses the first licensed bar of Mumbai and also a beautiful sea-front restaurant for hi-tea and live music. Palace Services in the Palace Wing of the hotel add to the experience, where the butler plays the all important role of guide and assistant. ... more   less 
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Also Known As:
Taj Mahal Palace Hotel Mumbai (Bombay)
Hotel Taj Mahal Palace
The Taj Mahal Palace Hotel
The Taj Hotel
The Taj Mahal Hotel
Taj Hotels
Taj Palace Hotel

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