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The Taj Mahal Palace, Mumbai
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Reviews (7,395)
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5,767 - 5,772 of 7,395 reviews
Reviewed November 6, 2012

I stayed in the 19th floor between 5th and 6th November 2012. I did not have any lunch or dinner there but had Breakfast on 6th morning. The quality and variety of the spread was as usually good. But what touched me most was the exemplary behaviour of one of the Stewards/ Staff at Shamiana. The napkin was not on the table when I started eating. On pointing out, the concerned staff was so apologetic that it really touched me and encouraged me to state that only finest quality of training can only produce such wonderfully trained people who knows how to give you homely comfort away from home. Unfortunately I did not ask his name.

Room Tip: Enjoy the stay in sea facing rooms opposite Gateway of India.
  • Stayed: November 2012, traveled on business
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Thank Santanu933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2012 via mobile

If you want a taste of India and can afford a little luxury then the taj palace is for you. Make sure you are in the old wing and not the cheaper, rather bland taj tower. It may be cheaper, but heh you might not be this way again.
Situated in the south of Mumbai city in the heart of the tourist, and business part of town, but don't worry about that, this is where you want to be.
Right overlooking the gateway to India, and the boats to elephanta island, you are only a twenty minute walk from the furthest attraction. Surrounded by the best of Mumbai, the hotel won't let you down either. Impeccable service, clean modern 5 star rooms, this hotel could and should be in the top hotels of the world.
Sit outside by the pool in peacock rattan chairs drinking gin and tonic, while the eagles soar over head, and the sounds of Mumbai metropolis creep over the high walls.
So, there were terrorists here, but there were in London. Don't let that put you off. Go there soon and pay the extra for the old palace hotel.
And nod to Mr Tata as you walk into breakfast for me.

  • Stayed: September 2012
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Thank Ianamdkath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

We have stayed in Taj Mahal Palace Hotel in Mumbai from 29.10.2012 to 03.11.2012 in Tower Wing for business purpose.
Overall Hospitality is good, It was our 11 th Visit at Taj Mahal Hotel Palace, Mumbai.
Further quality of service and Food are not Good in Masala Craft, as earlier, i mean service and quality are deteriorated.
As far as other services all good.
We feel that due to lack of service in Mumbai hotel rating Taj Mahal palace Hotel gone down to # 2.

Room Tip: Take sea view room in Tower Wing or in Heritage Building.
  • Stayed: November 2012, traveled on business
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Thank SuratDEEPAK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

This Iconic Hotel is a must when staying in Mumbai. The Hotel itself is stunning, beautifully renovated and the staff all do thier work wonderfully, easily approachable and extremly helpful. The rooms are exceptional!! Very luxurious and every thing you need in them.. I stayed with my 12yr old daughter in a sea view room, watching the comings and going of the gateway and only wished we could have stayed longer. The pool and bar are great and easily accessible as are the restaurants. Short walk to Colaba street markets and the famous cafe leopold.
Will definitely stay again...

Room Tip: Sea View rooms are well worth it !!
  • Stayed: October 2012, traveled with family
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Thank fefemou22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

This hotel which once catered to the royalty sets the gold standard in hotels worldwide. Starting with the driver who picked me up at the airport to the room service attendant, they all showed the results of excellent training. I'd like to mention a few people - Mr. Shetty, in-room dining manager who tracked me down and met me at the Shamiana to apologize for the poor quality snack in the room, and Mr. Pillai the IT manager and his staff who were very helpful with respect to my internet access. I also would like to congratulate the hotel on having someone line Ms. Mecy at the Jeeva Spa, who made my aromatherapy experience a memorable one. Thank you Taj! No cowardly terrorist act can subdue your spirits -- we will not let that happen!

Room Tip: ask for a sea view room if possible.
  • Stayed: October 2012, traveled on business
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2  Thank ravi4travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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