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Reviewed April 2, 2017 via mobile

This hotel had some of the best service I have experienced in India. Exceptional. Rooms are well equipped, high quality, and have all the comforts needed. Best staff, so helpful at dinner and breakfast. Would highly recommend.

Date of stay: March 2017
Trip type: Traveled on business
Thank latraveler2440
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sameer_Sud, General Manager at The Leela Mumbai, responded to this reviewResponded April 2, 2017

Dear Guest,

Greetings from The Leela Mumbai!

Thank you for your feedback and we are pleased to hear that you were happy with the overall experience of your stay with us.

We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further encourages us in our quest of providing luxury hospitality.

We are pleased to hear that we were able to delight you in terms of the room experience which has been specially crafted for discerning guests like yourself.

Your kind appreciation of our associates motivates us even further.

If there is anything more you would like to share with us, which can guide us to make your next stay more memorable and comfortable, we would be delighted to hear from you.

We look forward to welcoming you again.

Yours Sincerely,

Sameer Sud
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2017

The Leela was probably one of the first hotels near the international terminal in Mumbai. Never had an occasion to stay there until a longish stay recently. In one word, the stay was spectacular.

Right from check in to check out, the place oozed of very high quality service and old world courtesy. Plus very comfortable rooms with air conditioning that worked quietly, an excellent bed and internet connectivity that was actually decent.

I had a small personal errand to run but Swapnil & his colleagues got it done fast. Food was good, especially breakfast - excellent selection at the buffet. The only hiccup was a longish wait for South Indian coffee on the first morning there; this was addressed the next morning onwards.

I will definitely stay here again given the opportunity.

Date of stay: February 2017
  • Trip type: Traveled on business
    • Value
    • Rooms
    • Service
Thank 678flyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sameer_Sud, General Manager at The Leela Mumbai, responded to this reviewResponded April 2, 2017

Dear Guest,

Greetings from The Leela Mumbai!

Thank you for your feedback and we are pleased to hear that you were happy with the overall experience of your stay with us.

We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further encourages us in our quest of providing luxury hospitality.

Your kind appreciation of our associates motivates us even further. Please be assured that we would personally convey your message to Mr. Swapnil and his team.

We look forward to welcoming you again.

Yours Sincerely,

Sameer Sud
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 29, 2017

I recently stayed at The Leela after a six week trek around India., The Leela was the perfect place to stay unwind and relax before my flight back to New Zealand.

The food at The Great Wall was delicious, thank you Abdul for your friendly service during breakfast. The staff are very friendly and helpful, even the pool attendant Satish was so quick at re arranging poolside chairs and towels and asking if we had any other requirements. The staff were there to help instantly but respected our privacy at the same time.

If you have time to have a spa treatment I highly recommend the Mind and Body Rebalance treatment it was two hours of pure bliss followed by downtime in the relaxation rooms...thanks Nanda your a great massage therapist.

The hotel is located very near to the airport and the hotel organise transfers to the airport. I travelled to the airport in peak hour traffic and it took less than 25 mins to get there.

I will definitely be staying again the grounds are beautiful and green and the interior decor is like living in a proper palace.

Room tip: Higher floors have a better view of the city
Date of stay: March 2017
  • Trip type: Traveled solo
    • Location
    • Rooms
    • Service
Thank Jayshree P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sameer_Sud, General Manager at The Leela Mumbai, responded to this reviewResponded March 30, 2017

Dear Guest,

Greetings from The Leela Mumbai!

Thank you for your feedback and we are pleased to hear that you were happy with the overall experience of your stay with us.

We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further encourages us in our quest of providing luxury hospitality.

We are pleased to hear that we were able to delight you in terms of the culinary and spa experience which has been specially crafted for discerning guests like yourself.

Your kind appreciation of our associates motivates us even further. Please be assured that we would personally convey your message to Mr. Abdul, Mr. Satish and Ms. Nanda.

If there is anything more you would like to share with us, which can guide us to make your next stay more memorable and comfortable, we would be delighted to hear from you.

We look forward to welcoming you again.

Yours Sincerely,

Sameer Sud
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 29, 2017

Once again The Leela Mumbai gave me immense pleasure. Our second time and never fails to impress..Top notch service with such an ease. House keeping did a great job & made our stay comfortable. My kids enjoyed every moment in the hotel. I would like to name Mr Sachin at front office did a wonderful job during our check out. The food is just amazing and served in very pleasant manner. Transportation to & from airport was very comfortable.Overall it was wondeful experience once again and we would like to go again & again. A big thumbs up to all the staff members.

Room tip: Front facing rooms are good choice !!
Date of stay: March 2017
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
Thank navigator_KUMAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sameer_Sud, General Manager at The Leela Mumbai, responded to this reviewResponded March 30, 2017

Dear Guest,

Greetings from The Leela Mumbai!

Thank you for your feedback and we are pleased to hear that you were happy with the overall experience of your stay with us.

We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further encourages us in our quest of providing luxury hospitality.

Your kind appreciation of our associates motivates us even further. Please be assured that we would personally convey your message to Mr. Sachin.

We look forward to welcoming you again.

Yours Sincerely,

Sameer Sud
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 29, 2017 via mobile

What a beautiful hotel and so close to the airport!
I loved the fluffy pillows and the fresh clean sheets on such a comfortable bed.
The staff were all wonderful from the second you come thru their entrance.

Date of stay: March 2017
Trip type: Traveled solo
Thank Joytik88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sameer_Sud, General Manager at The Leela Mumbai, responded to this reviewResponded March 29, 2017

Dear Guest,

Greetings from The Leela Mumbai!

Thank you for your feedback and we are pleased to hear that you were happy with the overall experience of your stay with us.

We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further encourages us in our quest of providing luxury hospitality.

We are pleased to hear that we were able to delight you in terms of the room experience which has been specially crafted for discerning guests like yourself.

Your kind appreciation of our associates motivates us even further.

If there is anything more you would like to share with us, which can guide us to make your next stay more memorable and comfortable, we would be delighted to hear from you.

We look forward to welcoming you again.

Yours Sincerely,

Sameer Sud
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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