Mumbai is a great city, chaotic, mad, but great. Once again, we finished our India trip with a couple of nights R & R at The Leela.
For this visit, we opted to stay in one of the Royal Club Suites. The Royal Club is akin to a business class concept and indeed the majority of customers appeared to be business men and women. That said, the communal areas were lavishly decorated with lovely Indian artefacts. Our suite was nice enough if feeling a little tired. The first suite we were given wasn't up to scratch, not looking quite clean enough and hosting a very unpleasant smell. We also noticed another customer complaing about the same room the following day. We were moved quicky and efficiently.
As with all rooms we have stayed in here, the bed was superbly comfortable and the shower excellent.
The Royal Club serve drinks and snacks throughout the day which is part of the package. Sometimes the sandwiches were a little stale which shouldn't be the case at this level but you could request freshly made if you wished. Unfortunately when opting for this, the bread was still stale.
The staff were excellent which is what we have come to expect from The Leela.
All communal areas throughout the hotel are a delight. The pool was clean and refreshing (unheated)! We again enjoyed an excellent spa, the overall service and surroundings being superb.
All in all, a very nice stay, super staff but some of the finer details need refining to make it truly great which is where we feel The Leela should be aiming.
- Official Description (provided by the hotel):
- Within the bustling heart of India’s commercial and entertainment mecca lays one of the finest luxury hotels in Mumbai. Nestled within the tranquillity of 11 acres of lush landscaped gardens and cascading waterfalls, The Leela Mumbai is a shimmering beacon amongst Mumbai hotels.Only five minutes away from Chatrapati Shivaji International Airport and 15 minutes from Mumbai’s domestic airport, the Leela Mumbai is well equipped with world class facilities and warm, friendly service providing the ideal gateway from which to explore northern Mumbai’s commercial hub. ... more less
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- Also Known As:
- The Leela Mumbai Hotel Mumbai (Bombay)
- Mumbai Hotel Leela