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“Luxury VIP Treatment”

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Hilton Mumbai International Airport
Ranked #28 of 485 Hotels in Mumbai
Certificate of Excellence
Reviewed October 22, 2013

I arrived tired late at night after a long flight. The Hilton staff fixed that by rolling out the red carpet (quite literally). As a Diamond Hilton Honors member I have never felt so valued and pampered. A limo was provided to fetch me from the airport, and then on arrival at the airport I was whisked straight to the Executive floor to check in. My suite was so large that I actually thought I was in the hotel's Executive Lounge!

  • Stayed: March 2013, traveled on business
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Thank therealnickpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HILTONMUMBAI, Manager at Hilton Mumbai International Airport, responded to this reviewResponded October 23, 2013

Dear therealnickpark,

The pleasure was ours to welcome you to Hilton Mumbai International Airport! Your loyalty as a Hilton HHonors Diamond member is truly valued and we are pleased to have delivered a memorable experience that made your feel pampered and well-cared for. We look forward to having you with us again and continuing to delight you with more of our Hilton hospitality experience.

Yours sincerely,
Mehttab Siddiqui
Director Operations

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934 - 940 of 1,438 reviews

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Reviewed October 19, 2013

As mentioned earlier, I loved the hotel after entering the premises. Everything was good. Right from the staff at the entrance, their customer service attitude (Especially Front Desk lady - Savitha, she really exceeded my expectations), to the room's upkeep. Rooms were at their best. Bed was at its comfortable best.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HILTONMUMBAI, Manager at Hilton Mumbai International Airport, responded to this reviewResponded October 23, 2013

Dear Guest,

My team and I are heartened by your delightful review of Hilton Mumbai International Airport. Thank you for your positive feedback on your experience, highlighted by the comfort level and my team's outstanding service. It is especially rewarding for Savitha to receive your commendation - to know that she exceeded your expectations is a wonderful achievement! We look forward to seeing you again soon and as always, remain at your service.

Yours sincerely,
Mehttab Siddiqui
Director Operations

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Reviewed October 16, 2013

I was there Sept 2013, and the facilities are impressive; very good quality nearby the airport, so this is OK; however, some details are annoying and shouldn't occur in a luxury hotel like this one is. I.e., orange juice is not included in breakfast, you have to pay extra for it. Or transfer to/from airport is charged as well. Anyway a very positive impression.

  • Stayed: September 2013, traveled on business
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Thank Luis_de_Zaragoza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HILTONMUMBAI, General Manager at Hilton Mumbai International Airport, responded to this reviewResponded October 21, 2013

Dear Luis_de_Zaragoza,

Thank you for sharing your insights from your recent experience with us, we always appreciate hearing back from our guests.

Whilst we are delighted that your overall impression is positive, we have noted your points regarding our breakfast and airport transfers. Please allow me to clarify that fresh orange juice is included in our buffet breakfast. However, we had experienced shortage in supply during the month of your stay and in the interim, were serving packaged orange juice, which was chargeable. With regard to airport transfers, you may wish to know that we do offer room rates that include the transfers.

Thanks again for your feedback, it would be our pleasure to have you with us again, should you travel through Mumbai in the near future.

Yours sincerely,
Mehttab Siddiqui
Director Operations

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Reviewed October 16, 2013

although sandwiched between the Grand Maratha Sheraton and the Hyatt, the hilton retains its charm with good space planning.
It has a good eat out facility, gym, pool.
Food Quality is wanting at times.
Overall Decent for international travellers who dont want to spend too much but still enjoy the best.

  • Stayed: October 2013, traveled on business
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Thank Uppu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HILTONMUMBAI, General Manager at Hilton Mumbai International Airport, responded to this reviewResponded October 21, 2013

Dear Uppu,

Thank you for your kind review of Hilton Mumbai International Airport, we are delighted that you enjoyed your stay with us. We appreciate your positive feedback on the hotel and our facilities, and are addressing your point on our food quality through our regular food reviews. We look forward to welcoming you back when you next travel through Mumbai. See you again soon!

Yours sincerely,
Mehttab Siddiqui
Director Operations

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Reviewed October 14, 2013

I am not quite sure if all the international inbound flights come in late evening but that was my case. I chose this place partly because I am a Hilton member and partly because it's just next to the airport and about 9 km apart from the place where I had meetings.

It turned out that the place was nice place for businessmen with decent room and food.
Also it turned out that anyplace will need about 1 ~ 1.5 hour commute in Mumbai due to horrific jam.

I was happy to have this place booked especially after about 10 hours meetings with quite demanding clients.

  • Stayed: September 2013, traveled on business
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Thank JaesooKim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HILTONMUMBAI, General Manager at Hilton Mumbai International Airport, responded to this reviewResponded October 17, 2013

Dear JaesooKim,

Thank you for sharing your experience with Hilton Mumbai International Airport, we are glad that you were comfortable and felt well-looked after during your stay. Your loyalty as a Hilton HHonors member is of great value to us and we look forward to extending once again our warm hospitality to you, on your next trip to Mumbai.

Yours sincerely,
Mehttab Siddiqui
Director Operations

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Reviewed October 13, 2013

What worked well:
1) Excellent corporate rate
2) Upgrades to club floor
3) The club area for business discussions
4) Airport pickup past midnight - including a Merc once :-)
5) Cosy lounge - the one done up in wood to the right of the atrium
6) Courteous service
7) Hilton Honors points and miles on the Double Dip
8) Reasonable pricing for F&B

What could be better:
1) Limited breakfast spread on the club floor compared to the all-day dining
2) Pillows STINK - period
3) Blackish moss (?) in shower cubicles
4) A new TV system that took me a couple of stays to figure out

Room Tip: The pillows stink. I put the pillows aside and used a rolled up towel. And this is not one trip - no...
See more room tips
  • Stayed: July 2013, traveled on business
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Thank Abhijit_BLR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HILTONMUMBAI, Manager at Hilton Mumbai International Airport, responded to this reviewResponded October 15, 2013

Dear Abhijit_BLR,

Thank you for posting your review of Hilton Mumbai International Airport, we very much appreciate your constructive feedback.

Your loyalty as a Hilton HHonors member is of great value to us and we are glad that you enjoyed your "Executive" experience and our service. Please be assured that we are taking steps to address the points you have brought up and we continue to uphold the high standards of our products and services as expected of a Hilton hotel.

Thanks again for your feedback and we look forward to having you with us again soon.

Yours sincerely,
Mehttab Siddiqui
Director Operations

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Reviewed October 13, 2013

At the airport you can get a Mercedes from the hotel to pick you up and deliver you to the front door of the Hilton. This is well worth the small charge and short ride-5minutes from International or 15 minutes from Domestic airport.. At the hotel you wll be greeted with a smile and whisked off to an open lift and your room. Your bag comes up later. You can have all your arrival information and passport check in your room and in about 10 minutes be running a bath orrelaxing on the comfy bed. Slippers and robe supplied along wih excellent toiletries. The room is very well decorated and feels luxurious. I also received a fruit bowl and roses as this was my second stay at the Hilton.Was too tired to eat or drink anything but was advised of the 24 hour room service and lobby coffee shop which I hope to try on my next visit.

  • Stayed: September 2013, traveled solo
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Thank Theresa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HILTONMUMBAI, Manager at Hilton Mumbai International Airport, responded to this reviewResponded October 15, 2013

Dear Theresa D,

The pleasure was ours to welcome you back to Hilton Mumbai International Airport! Thank you for posting another encouraging review of your experience with us, which is truly appreciated. I am pleased to read that our hospitality and service were consistent and contributed towards your comfortable stay. We hope that you will stay with us a little longer on your next trip back to Mumbai so that you may try our exciting food and beverage options. As always, we remain at your service.

Yours sincerely,
Mehttab Siddiqui
Director Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Mumbai International Airport

Address: Sahar Airport Road | Andheri East, Mumbai 400099, India (Formerly Le Royal Meridien Mumbai)
Phone Number:
Location: India > Maharashtra > Mumbai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Luxury Hotel in Mumbai
#24 Business Hotel in Mumbai
Price Range: $145 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Mumbai International Airport 5*
Number of rooms: 171
Official Description (provided by the hotel):
Located five minutes from the international terminal and 15 minutes from the domestic terminal, Hilton Mumbai International Airport is situated at one of the most convenient locations near Mumbai airport. Combining the style of a 19th century summer palace and aspects of a stately home with modern facilities and upscale amenities, Hilton Mumbai International Airport is the hotel of choice for business travelers. The hotel is situated near the prime business districts of Andheri, Bandra Kurla Complex, Powai and the Bombay Exhibition Center. Shopping, entertainment and dining at the Oberoi Mall-Goregaon, Phoenix market city are also nearby. This Mumbai hotel offers a premium destination for business meetings and events. Choose from 171 guest rooms and suites, as well as six flexible meeting spaces, including a ballroom and two grand halls. The hotel also offers a unique dining experience, contemporary spa and comprehensive fitness center. Each spacious guest room offers excellent amenities to meet the needs of all types of travelers. Upgrade to an Executive Room for private check-in and check-out, complimentary breakfast and evening cocktails in the private lounge. Savor delicious Indian and Chinese cuisine in the sumptuous Mumbai restaurants -The Brasserie and Imperial China. Relax by the tropical setting of the outdoor pool and sip drinks from the Garden Bar or enjoy live music next to an open fireplace at the Lounge Bar. ... more   less 
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Also Known As:
Hilton Mumbai International Airport Hotel Mumbai (Bombay)

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