The hotel is great and i would give it four stars but the check out experience ruined it all. The front officer executive took 30 minutes to check me out. He even tried to tell me he would send a manual bill later and that seemed so shady to me. He kept giving me excuses.....first blaming the system, then telling me i cannot separate some items on my bill on two different bills and worst of all not even making my bill properly on the letterhead of the hotel......also the amount of taxes varied significantly between what was mentioned on the bill and what was actually charged to me.....poor service and its sad since the rest of the hotel is great.....good food.....nice rooms, great ambiance but this aspect spoils it all. Seems more like a bunch of amateurs running the place. Not what you expect from Hilton.
- Official Description (provided by the hotel):
- Located five minutes from the international terminal and 15 minutes from the domestic terminal, Hilton Mumbai International Airport is situated at one of the most convenient locations near Mumbai airport. Combining the style of a 19th century summer palace and aspects of a stately home with modern facilities and upscale amenities, Hilton Mumbai International Airport is the hotel of choice for business travelers. The hotel is situated near the prime business districts of Andheri, Bandra Kurla Complex, Powai and the Bombay Exhibition Center. Shopping, entertainment and dining at the Oberoi Mall-Goregaon, Phoenix market city are also nearby. This Mumbai hotel offers a premium destination for business meetings and events. Choose from 171 guest rooms and suites, as well as six flexible meeting spaces, including a ballroom and two grand halls. The hotel also offers a unique dining experience, contemporary spa and comprehensive fitness center. Each spacious guest room offers excellent amenities to meet the needs of all types of travelers. Upgrade to an Executive Room for private check-in and check-out, complimentary breakfast and evening cocktails in the private lounge. Savor delicious Indian and Chinese cuisine in the sumptuous Mumbai restaurants -The Brasserie and Imperial China. Relax by the tropical setting of the outdoor pool and sip drinks from the Garden Bar or enjoy live music next to an open fireplace at the Lounge Bar. ... more less
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- Also Known As:
- Hilton Mumbai International Airport Hotel Mumbai (Bombay)