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Reviewed December 22, 2009

Close proximity to the airport. Checkin took over 20 minutes though I was one of two people in the lobby. Rooms are comfortable but nothing to shout about. Unimpressive lobby . Very good choice of restaurants. Though I am Platinum Prefered with SPG -they did not ascribe any value to it as no upgrades were offered.
It seems the hotel keeps its occupancy rates high through wedding groups rather than business travelers. I usually stay at the neighboring Hyatt and always see the hotel packed with wedding guests and events in the evening.
Certainly not value for money and very indifferent servicing.

  • Stayed: May 2009, traveled on business
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Thank gktravelguru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2009

Amazing hospitality that can never match with any other property. You filled people everywhere to greet you and serve you. If you need privacy, they'll recognize you just by a sigh. This is where I found the 'intelligent' and 'good' waiters at your service. The hotel architecture is another attraction which will not make you forget the ambience. The morning buffet and the night dinner are so tasty that you cannot stop licking your fingers. I'm flattered with this hotel.

  • Stayed: August 2009
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Thank krisuv82
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Reviewed December 20, 2009

I was upgraded to a suite which was great. It was the first hotel room I've had with a massage chair which was nice at the end of the day. The staff was friendly and typical of all the hotels I've stayed at in India, extremely attentive.

Peshwari is my favorite restaurant I've eaten at in Mumbai and it's right in the hotel.

The workout facilities were terrible. It was 4 or 5 machines stuck in an extra hotel room.

  • Stayed: December 2009, traveled on business
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Thank stotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2009

I was at the hotel for 2 days for a wedding. The hotel has two mail places for having functions, the lawns and the ball room. Both of them are good to make the event a success. The hotel lobby, rooms and restaurant are top class. The pool area is relaxing. The service at the hotel is upto the mark, specially the valle parking guys. The food of the hotel is quite good, specially the italian food.
On the whole a lovely place for any fuction, party....

Stayed: December 2009
2  Thank NMA28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2009

First things first, this is a very good hotel, located close to the airport. The rooms are up to the 5 stars standard, and the staff is very good.

Why 3 stars rating only? I am amazed about the ripe off prices. And if this means all the 5 stars hotels in India will get a 3 stars rating from me, so be it. How can we pay this price for a hotel in India??? It is more expensive than Tokyo! Sorry, but I can`t get over that. And how much go actually to the employees earning $200 USD per month?

The other very disappointing thing is how bad an hotel this luxurious can neglect its premises like that. India is India, with all the sanity problem they have, but still I would expect them to be above this. From the view of my room, I could see all the garbages ON the hotel land, along with old air cons units that were just thrown there, as if expecting they would melt into the ground and grow Trees.

I`ll probably stay there again on my next trip to India. So I kind of recommend, as all these 5 stars hotels probably have the same attitude and sky high prices.

PS: Don`t try the burger...Stick with the India food at their restaurant

  • Stayed: November 2008, traveled on business
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2  Thank expatsing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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