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“The Most Outstanding Hotel.”

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ITC Maratha, Mumbai
Ranked #10 of 448 Hotels in Mumbai (Bombay)
Certificate of Excellence
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“The Most Outstanding Hotel.”
Reviewed February 4, 2014 via mobile

I have stayed at this hotel a number of times. It is an amazing Hotel in terms of almost everything. In my last trip, I would specially, thank one of the Executive, Ms Jagriti for her Wonderful Hospitality at the time of Check In. The Rooms, the Food & Beverage Outlet, the Rooms services everything is Excellent. I had tried the Japanese section in the Oriental Restaurant the food was very good. Even the Indian Restauran, PeshawarI, is equally good. Overall, the Hotel and Its Team Member is a Great Experience.

Stayed November 2013, traveled with friends
Helpful?
Thank priyeshs2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review, February 7, 2014
Dear Guest,

Thank you very much for taking the time to post a review of our hotel and for your kind comments. We are pleased to note that you have had an enjoyable stay with us. We thank you for your detailed feedback on Rooms and Food and Beverage venues. The hotel’s emphasizes on culinary excellence and offers a rich repertoire to ensure an unforgettable meal experience for our guests.

We look forward to welcoming you back to Mumbai & ITC Maratha.

Warmest regards,
Philippe Charraudeau
VP West & GM – ITC Maratha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,424 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (503)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Bogis-Bossey, Switzerland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 3, 2014

Close to the International airport of Mumbai a first class hotel with all the quality needed for a comfortable stay. Spacious rooms, friendly staff, good working fitness, relaxing lounge. A choice of excellent restaurants.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pimo2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review, February 3, 2014
Dear Guest,

Thank you for sharing your recent experience with us on Trip Advisor. We are gratified that you liked the property and our services.

On behalf of ITC Maratha, we look forward to welcoming you back to our warmth and indigenous hospitality in the near future.

Warm regards,
Philippe Charraudeau
VP West & GM – ITC Maratha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
127 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed February 3, 2014

As I've used this hotel 3 times for business trips, on all occasions, i've been more than satisfied with both the great service and overall excellent offered by this hotel.

Food is almost worth to visit by itself. The quality, temperature and variety of food are impressive.

The rooms are comfortable, clean and spacious.

Nothing negative to mention.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review, February 3, 2014
Dear Guest,

We are humbled by your wonderful feedback on Trip Advisor. Your recognition of our product, Food & Beverage and other services are appreciated by all of us.

Thank you once again for your recognition & we look forward to the pleasure of your continued visits.

Warm regards,
Philippe Charraudeau
VP West & GM – ITC Maratha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kristiansand, Norway
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 1, 2014

I am so happy to describe the service on our prea stay at this hotel. We will be visiting for a few days in the middle of April. It is always a lot of questions regarding the hotel, and the location - service and possabilitys. ITC booking staff is there for us almost 24/7 and reply very quick. This extend our stay to feel the atmosfare eaven before traveling.

Room Tip: We will use the ITC tower room and will update readers during our stay
See more room tips
  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Service
Helpful?
Thank ths051064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review, February 3, 2014
Dear Guest,

Your appreciation for our hotel and our services are truly rewarding. It is our constant endeavour to offer our discerning travellers indigenous, luxury experiences through our commitment to quality service.

We look forward to welcoming you at the hotel in April.

Warm regards,
Philippe Charraudeau
VP West & GM – ITC Maratha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
211 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed January 29, 2014

indeed very good hotel so close to both airports : i arrived from paris on sunday night and it takes 5 mn to be in the hotel ; a car was waiting for me at the airport with my room key ; room is fine , all amnenities , too much air conditionning ( but i am french ! ) but i guess otherwise there may be a moisture smell . Breakfast fine. I had a massage at the spa ,stress relief , it DID iti !!! swimming pool not bad but them you have all outsides noises and pollution
i had diner at Pashawari : food is good but yo usit on a stool ...and again freezing cold with air conditonning , and boo kyour table if oyu're a big party ; very good servcie ; at 6 AM , it takes 10 mn to domestic airport ! i guess it is a but faraway from center city but i did not try.Of ocurse do not try to walk outside the hotle , there is nothing worth it!

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank balay29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review, January 30, 2014
Dear Guest,

Greetings from ITC Maratha!

We are pleased to know that you had a pleasant stay with us.

We thank you for your detailed feedback on Rooms, Spa and Peshawri restaurant. Your opinion is most valuable to us as it will help us to serve our guests better.

We look forward to welcoming you back in the near future.

Thanks & regards,
Philippe Charraudeau
VP West & GM - ITC Maratha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Llandudno, United Kingdom
Level Contributor
59 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed January 28, 2014

Very comfortable and relaxing short stay. Staff were attentive but not pushy in anyway. Room was well appointed and very comfortable. Evening meal and breakfast were good.
Had the afternoon free so arranged for one of the hotel cars to give me a tour of the city. It is probably takes about an hour each way to get to the city from the hotel.

Room Tip: Ideal when waiting for a connecting flight at Mumbai
See more room tips
  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review, January 29, 2014
Dear Guest,

Greetings from ITC Maratha!

We are happy to note that you had a relaxing stay at the hotel. Your kind review on the cuisine, room and the service is gratifying. Strategically located close to the airport, ITC Maratha strives to offer our discerning travellers indigenous, luxury experiences through our commitment to quality service.

Thank you for this review & we look forward to the pleasure of your continued visits.

Warmest regards,
Philippe Charraudeau
VP West & GM- ITC Maratha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed January 27, 2014

The hotel staff was really very helpful and courteous. The food had great variety, both in veg and non veg as well as Indian and Continental. So overall I would definitely recommend this hotel to my friends and family.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vaibh007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review, January 28, 2014
Dear Guest,

We are delighted by your recommendation on TripAdvisor. It is a pleasure to know that you enjoyed your stay with us. ITC Maratha offers iconic cuisine brands which showcase the best of Indian and international culinary traditions, distinguishable by their authentic flavours and quality ingredients.

We thank you for this review and look forward to your next visit.

Warmest regards,
Philippe Charraudeau
VP West & GM- ITC Maratha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ITC Maratha, Mumbai

Property: ITC Maratha, Mumbai
Address: Sahar Andheri (E) | (ex. The Maratha Mumbai), Mumbai (Bombay) 400099, India
Location: India > Maharashtra > Mumbai (Bombay) > Vile Parle East
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Mumbai (Bombay)
#7 Romantic Hotel in Mumbai (Bombay)
#10 Luxury Hotel in Mumbai (Bombay)
#10 Spa Hotel in Mumbai (Bombay)
#17 Family Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Maratha, Mumbai 5*
Number of rooms: 386
Official Description (provided by the hotel):
ITC Maratha is one of the leading 5 star deluxe hotels in Mumbai, the commercial capital and dream city of India. The highlight of the hotel is its architecture and interior spaces. 1.75 lakh sq feet of stone, each hand carved has been used for its cladding and pillars patterned on the 18th and 19th century. The interiors are muted and subtle, with elements of both Victorian as well as Maharashtrian inspiration. It is in close proximity to the bustling business districts of north and central Mumbai, the NSE Exhibition Centre, and is a short distance from Film City, the Bombay Museum, and Borivili National Park. In addition, The Maratha is only a stone throw from the airport (2 km from the international terminal and 5 km from the domestic terminal) making it convenient for the transit traveller. ... more   less 
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Also Known As:
Itc Maratha, Mumbai Hotel Mumbai (Bombay)
Itc Grand Maratha
Grand Maratha
Itc Hotel Grand Maratha Sheraton & Towers

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