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“Living in luxury” 5 of 5 bubbles
Review of ITC Maratha, Mumbai

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ITC Maratha, Mumbai
Ranked #9 of 441 Hotels in Mumbai (Bombay)
Certificate of Excellence
Sydney, Australia
Level Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Living in luxury”
5 of 5 bubbles Reviewed January 15, 2014

We were looking for a hotel close to the airport at the end of our holiday in India. The Maratha is ideally located and after spending a week at the Taj Mahal Palace Hotel (their Concierge recommended the Maratha) we wanted to have an evening to remember before heading home.
The service and attention to detail was first class. The restaurants are also excellent and you are definitely spoilt for choice. The decor is superb and retains the opulence of the days of the Raj. You would be very hard to please if you didn't enjoy your stay there.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Neil D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review, January 20, 2014
Dear Guest,

Thank you so much for taking time to post a review of our hotel on Trip Advisor. We are delighted to know that you had an outstanding experience at the hotel.

In keeping with ITC Hotels’ tradition of building hotels whose architecture is inspired by local history and culture, ITC Maratha is inspired by the Maratha Dynasty. Inside a rugged façade, the interiors blend Victorian ornamentation imbued along with the expression of Maharashtrian art highlighting ‘palace-within- a-fort’ ambience.

It is heartening to note that our services provided by the team were appreciated. It was our pleasure to have been of service to you.

We look forward to welcoming you back to Mumbai & ITC Maratha.

Warmest regards,
Philippe Charraudeau
VP West & GM- ITC Maratha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,346 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (486)
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English first
Bengaluru, India
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed January 14, 2014

First of all I would like to call our the super hospitality that the ITC staff displays. They are always there to greet you with a smile and happy to help and that never fails to impress me. This property is extremely close to both the international and domestic airport. The hotel in itself is extremely luxurious and offers great value to its guests. Because of ITC Green Club platinum membership we were upgraded to an Executive Floor. The room was no only huge and spacious it was very tastefully decorated. Full props to ITC. With nothing to complaint about, I was a happy and satisfied guest.

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jyotsna_Taparia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review, January 20, 2014
Dear Guest,

Thank you so much for taking time to post a review of our hotel on Trip Advisor. We are delighted to know that you had an outstanding experience at the hotel.
Indeed, situated close to the business districts of north and central Mumbai and within commuting distance from south Mumbai, the strategic location makes it the ideal place for conducting business.

We hope that ITC Maratha remains your preferred hotel on all your future visits to Mumbai.


Thanks & regards,

Philippe Charraudeau
VP West & GM- ITC Maratha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed January 13, 2014

We stayed here for two nights and had an excellent stay. Glad to see Maratha heritage throughout the hotel.

We loved our room, and service was good overall except at the breakfast where we felt it was bit hit and miss.

Proximity to the Airport also made the onward journey quite smooth.

  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank NirN123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review, January 20, 2014
Dear Guest,

Thank you for taking the time to share your feedback on Trip Advisor. Located near the airports, ITC Maratha is inspired by the Maratha Dynasty.

It is our constant endeavour to offer our discerning travellers indigenous, luxury experiences through our commitment to quality service.

We sincerely await the opportunity to welcome you once again to ITC Maratha.

Thanks & regards,
Philippe Charraudeau
VP West & GM- ITC Maratha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, Georgia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 13, 2014

By far, surpassed my expectations. excellent Service, good food, and clean rooms. I will definitely stay here again. I felt safe. Fresh flowers, welcoming staff, good security, made my stay very pleasant.

Room Tip: Our room on 13th floor was quite.
See more room tips
  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hazelnut71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review, January 20, 2014
Dear Guest,

We are humbled by your gracious compliments. We are very pleased to know that you liked the hotel.

It is our earnest endeavour that we offer you seamless services by trained personnel and quality product to ensure that you have a wonderful experience at ITC Maratha.

We hope to welcome you back during your next stay in the city.

Warm regards,

Philippe H Charraudeau
VP West & GM- ITC Maratha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basel, Basel-Stadt, Switzerland
Level Contributor
45 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed January 12, 2014

Stayed there several times including a weekend. It is a nice place to relax and retreat from the huzzle and buzzle of this busy city. Nice rooms, good food and very friendly staff. Great varity of restaurants to chose from. I will stay there again and can recommend it.

  • Stayed May 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Vonaljo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review, January 20, 2014
Dear Guest,

Thank you for sharing your kind feedback on TripAdvisor. It is a delight to know that you are a frequent visitor at ITC Maratha. We have acknowledged your review on the rooms, cuisine, restaurant, and the staff. These comments only encourage us to perform better.

We hope to see you soon!

Warm regards,
Philippe H Charraudeau
VP West & GM- ITC Maratha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 11, 2014 via mobile

I stayed for 2 nights here, the rooms were lovely, centrally located and the service excellent! I can say that the concierge Vijay was very helpful to whatever we needed and advised on great shopping locations and also arranged the transport to Gujarat, would definitely stay here again

  • Stayed December 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bibibaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review, January 20, 2014
Dear Guest,

Greetings from ITC Maratha!

We are happy to know that you had a memorable stay at ITC Maratha. Your feedback on our concierge service and accommodation is truly rewarding for the team. ITC Maratha situated amid the business centre of north Mumbai, is strategically located near the airports to ensure maximum connectivity with the city.

We thank you for this review and look forward to welcoming you back at ITC Maratha

Warm regards,
Philippe H Charraudeau
VP West & GM- ITC Maratha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 10, 2014

Stayed at the executive suite and the room was excellent. The hotel boasts of some seriously good restaurants. Dakshin is a must try. The service was ITC standards (excellent). The breakfast is also excellent.

Room Tip: The suite rooms are very good !
See more room tips
  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PrateekBhargava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review, January 20, 2014
Dear Guest,

We are delighted to know that you enjoyed your stay at ITC Maratha.

Your feedback on the restaurants, rooms and the services is encouraging. We have also acknowledged your review on Dakshin Coastal, our southern coastal cuisine restaurant. At ITC Maratha, it is our constant endeavor to provide our guests with best in-class services and a luxurious experience.

We thank you for this review and look forward to your next visit.

Warm regards,
Philippe H Charraudeau
VP West & GM- ITC Maratha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ITC Maratha, Mumbai

Property: ITC Maratha, Mumbai
Address: Sahar Andheri (E) | (ex. The Maratha Mumbai), Mumbai (Bombay) 400099, India
Location: India > Maharashtra > Mumbai (Bombay) > Vile Parle East
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Mumbai (Bombay)
#7 Romantic Hotel in Mumbai (Bombay)
#9 Luxury Hotel in Mumbai (Bombay)
#9 Spa Hotel in Mumbai (Bombay)
#17 Family Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Maratha, Mumbai 5*
Number of rooms: 386
Official Description (provided by the hotel):
ITC Maratha is one of the leading 5 star deluxe hotels in Mumbai, the commercial capital and dream city of India. The highlight of the hotel is its architecture and interior spaces. 1.75 lakh sq feet of stone, each hand carved has been used for its cladding and pillars patterned on the 18th and 19th century. The interiors are muted and subtle, with elements of both Victorian as well as Maharashtrian inspiration. It is in close proximity to the bustling business districts of north and central Mumbai, the NSE Exhibition Centre, and is a short distance from Film City, the Bombay Museum, and Borivili National Park. In addition, The Maratha is only a stone throw from the airport (2 km from the international terminal and 5 km from the domestic terminal) making it convenient for the transit traveller. ... more   less 
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Also Known As:
Itc Maratha, Mumbai Hotel Mumbai (Bombay)
Itc Grand Maratha
Itc Hotel Grand Maratha Sheraton & Towers
Grand Maratha

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