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ITC Maratha, Mumbai
Ranked #7 of 456 Hotels in Mumbai (Bombay)
Certificate of Excellence
Reviewed April 26, 2013

One of the finest hotel in india i feel ... very professional staff ... best of food .... nice location ..... and the pool side is very good early morning ..... the fountain area in between the hotel i the best place to chill out in the evening with friends or loved ones ... huge big hotel .... value for money .... will visit again soon

Room Tip: all rooms are different with a class
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  • Stayed: February 2013, traveled on business
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Thank mrjunikohli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this reviewResponded May 4, 2013

Dear Guest,

Delightful review, gracious comments and recognition of our services, indeed leaves us humbled and eager to further fine-tune even the minutest details.
Comments such as these are a great source of encouragement as the team takes pride in the product and its offerings.

We hope to enjoy your continued patronage.

Warm regards,
Hotel Management

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2,193 - 2,199 of 2,830 reviews

Reviewed April 25, 2013

We had a wonderful stay and the hotel, although a little out of town it is my preferred stay in Mumbai,. 5 star in every department. The staff cannot do enough and the beds, heavenly.!!!
Amazing ambiance the moment you set foot into the hotel.
Keep it up.!

  • Stayed: April 2013, traveled as a couple
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Thank Holidays2011_01_02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this reviewResponded April 29, 2013

Dear Guest,

Greetings from ITC Maratha!

We are glad you had a pleasurable stay at our hotel. We have also acknowledged your feedback on the staff. This only encourages us to perform even better.

We thank you for the review and look forward to your next visit to ITC Maratha.

Warm regards,
Hotel Management

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Reviewed April 25, 2013

Its very basic hotel - don't go with ITC Standards- specially after when you are from the city of ITC Sonar.

Breakfast is good- but again the service is average, rooms are small.

Can you imagine, I got a DIRTY napkin on my table - neatly FOLDED as fresh.

Surely needs management attention if improvement needed.

  • Stayed: April 2013, traveled on business
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Thank sikharesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this reviewResponded May 1, 2013

Dear Guest,

We thank you for taking time out for this review. We have acknowledged your feedback with regards to the unclean linen at The Peshwa Pavilion and shall draw requisite learning from them.

I look forward to your goodwill and kindness and not allow this experience to colour your impression of our usual standards and services. Due apologies once again and looking forward to your continued patronage.

Warm regards,
Hotel Management

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Reviewed April 22, 2013

My stay at ITC Maratha is excellent. ITC's in-room dining and restaurant services are amazing. Mr. Praful Tawde & Mr. Ajay Prasad were provided excellent room services. Overall experience at ITC is very good.

  • Stayed: April 2013, traveled on business
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Thank vutukurinr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this reviewResponded April 22, 2013

Dear Guest,

We are happy to know that you had an excellent stay at ITC Maratha. We are glad that you enjoyed the in-room dining services provided to you. At ITC Maratha, we constantly strive to provide our guests with best in-class services and a pleasurable experience. We thank you for the review and look forward to your next visit to ITC Maratha.

Warm regards,
Hotel Management

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Reviewed April 18, 2013

ITC Maratha sets a benchmark in hospitality which is very difficult to match amongst the other ITC's in India.. First things First. The staff is amazing.. Would like to mention the name of the excellent Relationship Manager - Nancy Gujral. Very very customer focused and committed. would go out of the way to figure out a way to help you secure a booking which btw is a genuine issue because the hotel is extremely popular :) .. the same commitment flows across food and beverages and other departments. The rooms and suites are amazing..I've personally stayed at almost all rooms on the 15th Floor (ITC One) and loved the experience every time. Dumpukht...Cant get better than it when it comes to biryanis and lamb preps.. Pan Asia rocks. .love the prawns.. If you're an SPG Plat, you'd get even better treatment...
Overall - if you're in Mumbai..do stay at ITC..

Room Tip: 15th Floor
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  • Stayed: March 2013, traveled on business
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Thank Amandeep_Sethi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this reviewResponded April 19, 2013

Dear Guest,

We are honoured by those kind words. We are very happy to know that you had a pleasurable stay at ITC Maratha. It is also good to know that you enjoyed the dining experience at Dum Pukht, our Awadhi cuisine restaurant and Pan Asian, our oriental cuisine restaurant.

We look forward to your next visit to ITC Maratha.

Warm regards,
Hotel Management

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Reviewed April 17, 2013

What's not to like about this hotel compared to what I saw outside of the hotel? Oh, I don't even want to go out, I've had my meetings basically inside the hotel and avoid going out. I'm sorry but Mumbai needs to clean up the city and the potential is there, it's just too bad.

Back to the hotel, the service were exemplary, the staff were very helpful in anything that you asked. The rooms were top-notch and it's a view of itself when you were walking on the upper floor and you saw the dining tables downstairs, it's beautiful they way that they constructed the building.

The gym was pretty good, enough new equipments and everything was maintained well.
Anyways, would definitely go back here if I'm back to the city. Also this hotel is very close to the International hotel, only 5 minutes ride.

The minus side: I wish they have more international breakfast selection. I know we were in India but half of the dishes there were Indian food so I wish the hotel could see to this. This is just minor compared to my overall experience in this hotel.

  • Stayed: April 2013, traveled on business
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Thank nicholasdamian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this reviewResponded April 19, 2013

Dear Guest,

We are happy to know that you had a pleasant stay at ITC Maratha. It is good to know that you liked the architecture & interior of the hotel which has been inspired by the Maratha dynasty. We thank you for encouraging our staff by those kind words. This only helps us perform better.

We look forward to your next visit to ITC Maratha
Warm regards,
Hotel Management

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Reviewed April 15, 2013

been there already twice , very nice hotel , nice rooms ,good amenities ; several restaurants , good food , good breakfast.There is a swimming pool which looks nice however you wont stay more than one hour because of noise and pollution , but it still refreshing.
good service

  • Stayed: April 2013, traveled on business
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Thank balay29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this reviewResponded April 16, 2013

Dear Guest,

Thank you for taking your time out for this review. We are happy to know that you like the restaurants, the cuisine, and various amenities at ITC Maratha. We constantly strive to provide our guest with best in-class service and dining experience.

We look forward to your next visit to ITC Maratha

Warm regards,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ITC Maratha, Mumbai

Address: Sahar, Andheri, Mumbai (Bombay) 400099, India (Formerly The Maratha Mumbai)
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay) > Vile Parle East
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Mumbai (Bombay)
#7 Luxury Hotel in Mumbai (Bombay)
#7 Spa Hotel in Mumbai (Bombay)
#7 Romantic Hotel in Mumbai (Bombay)
#17 Family Hotel in Mumbai (Bombay)
Price Range: $167 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Maratha, Mumbai 5*
Number of rooms: 380
Official Description (provided by the hotel):
ITC Maratha is one of the leading 5 star deluxe hotels in Mumbai, the commercial capital and dream city of India. The highlight of the hotel is its architecture and interior spaces. 1.75 lakh sq feet of stone, each hand carved has been used for its cladding and pillars patterned on the 18th and 19th century. The interiors are muted and subtle, with elements of both Victorian as well as Maharashtrian inspiration. It is in close proximity to the bustling business districts of north and central Mumbai, the NSE Exhibition Centre, and is a short distance from Film City, the Bombay Museum, and Borivili National Park. In addition, The Maratha is only a stone's throw from the airport (2 km from the international terminal and 5 km from the domestic terminal) making it convenient for the transit traveller. ... more   less 
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Also Known As:
Itc Maratha, Mumbai Hotel Mumbai (Bombay)
Itc Grand Maratha
Grand Maratha
Itc Hotel Grand Maratha Sheraton & Towers

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