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“The name says it all THE GRAND MARATHA another ITC venture done absolutely right !”

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ITC Maratha, Mumbai
Ranked #7 of 456 Hotels in Mumbai (Bombay)
Certificate of Excellence
Reviewed November 19, 2012 via mobile

You would prob hear all great things abt this place cos there aren't any real problem apart from the lackluster infrastructure outside of this beautiful place.
This place houses amenities rivaling any 5 star hotels around the world including one of the best restaurant in the country the Peshawari
If u can spend the dough required here you are in for a world class experience

  • Stayed: August 2012
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Thank saneelk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this reviewResponded November 21, 2012

Dear Guest,

Your feedback is most gratifying as it is our endeavour to ensure that our guests have a memorable experience.
We take pride in building hotels whose architecture is inspired by local history and culture. And, there is also much to discover from an array of award winning cuisines ranging from Indian to Continental to Oriental across six restaurants as food and beverage is an integral part of the hotel.

Once again, thank you for the appreciative note.

Warmest regards,
Hotel Management

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2,288 - 2,294 of 2,830 reviews

Reviewed November 19, 2012

Well, this place has amazing rooms, the best North Indian food in town n they go out of the way to delight you.... Even with the fact that this is an old property... My kudos to the team for keeping such high standards and still not missing the finer details

  • Stayed: November 2012
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Thank rsoood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this reviewResponded November 21, 2012

Dear Guest,

We are humbled by your gracious complimants.
As for the restaurant experience we always endeavour to offer the very best in the world.
We look forward to welcoming you back at ITC Maratha again

Warmest regards,
Hotel Management

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Reviewed November 11, 2012

I spend total 8 weeks at this hotel for business. Tried different rooms, always plenty of room in the bathroom, clean bedsheets, wide choice of pillows and fast laundry service. Service was always outstanding and personnel shows that they really care about their guests' comfort. There is the WOW factor driving each interaction with the client. Prices of the restaurants inside the hotel are really high but as a resident you can get 20% discount. If I go back to Mumbai I would love to go back here.

  • Stayed: October 2012, traveled on business
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Thank 24floor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this reviewResponded November 19, 2012

Dear Guest,

Thank you for taking the time to share such a wonderful feedback on Trip Advisor.

Your recognition of our product, Food & Beverage and other services are appreciated by all of us. It is our constant endeavour to offer our discerning travellers indigenous, luxury experiences through our commitment to quality service.

We sincerely await the opportunity to welcome you once again to ITC Maratha.

Warm regards,
Hotel Management

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Reviewed November 10, 2012

The hotel is very close to the internation airport (ca 10 min in good traffic) and about 20 min away from the domestic airport (also good traffic).

Friendly and service minded staff.

24hrs restaurant is convinient but serving during the late hours are bit slow.

Rooms are spacious and clean.

Room Tip: Executive floor very good and quite rooms.
See more room tips
  • Stayed: November 2012, traveled on business
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Thank EvaRasmussen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this reviewResponded November 19, 2012

Dear Guest,

Thank you for taking the time to share such a wonderful review on Trip Advisor. Indeed, strategically located near the airports, ITC Maratha, a tree-ringed escape, is tucked amid the city’s vibrant trade and business centre making it an ideal place for conducting business.

Assuring you our best services & looking forward to the pleasure of your continued visits

We look forward to welcome you once again to ITC Maratha.

Warm regards,
Hotel Management

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Reviewed November 7, 2012

I have stayed in this hotel a few times before, however, this time I had an experince I had to write about. I was a running a bit late for a business meeting, but i had to get my suit pressed as it was packed in the suitcase and i had just checked in. I called laundry and they said that it will take an hour. I did not relent and explained the situation. I could hear the lady desptaching some one to my room before completing the conversation. The guy reached my room in 3 minutes and was breathing heavy, i guess it took him 3 more minutes to get back to the laundry and he was back about 16 minutes after my first call...panting now. i made it. later in the car i was thinking the guy basically ran for 9 minutes in all and they took 7 minutes to press the suit. Amazing - they could have easily said no - but they did not. my only regret, i was in such a hurry that I could not note the names of the people involved to mention here. keep it up guys (if u read this)

  • Stayed: November 2012, traveled on business
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4  Thank DevNewDelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this reviewResponded November 19, 2012

Dear Guest,

Thank you for taking the time to share such a wonderful feedback on Trip Advisor.
The entire team feels proud to read your compliments.
It is our constant endeavour to offer our discerning travellers indigenous, luxury experiences through our commitment to quality service. Your appreciation for our team members is truly rewarding.
Thank you once again for your recognition & we look forward to the pleasure of your continued visits.

Warm regards,
Hotel Management

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Reviewed November 5, 2012

stayed for three nights and was wonderful experience however the buffet staff was not informed properly abt the PAX. the rooms were very well lit and bed was cosy too. and when i checked in the lady escorted me to my room informed me that the wifi is free but while billing the bill for wifi was added in my total cheque. however after i insisted the discount was given but it created a little confusion in my mind that a 5* rated hotel must oblige there valued clients with at least a free wifi which is a must in every hotel for communication for the client. i advice the hotel ppl to make wifi free at least all over the world. the lady chef in the buffet was very helpful and made onion paratha as per my wish just like my home one. make me felt at home and i am very thankful that lady chef.(am sorry i dont remember her name, she was from punjab)

Room Tip: make wifi free for every guest
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  • Stayed: September 2012, traveled on business
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1  Thank goyaludyog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2012

the place I have sayed in India so far, is my 3rd stay, extremely friendly staff, very helpful but til in the background and do not bother you, very good restaurants, atrium type dining area with phantastic breakfast lunch buffet, rooms are very spaceous with all luxury you ca nask fro, WiFi a little slow and not for free,own taxi service, price to airport is ca. 10 Euro, room rate ca. 210 Euro for corporate rate, was very pleased, can really recommend that place

  • Stayed: November 2012, traveled on business
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2  Thank blueskies15-10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this reviewResponded November 19, 2012

Dear Guest,

It is heartening to note that services provided by the team were appreciated by you. We thank you for your recommendation; it was our pleasure to have been of service to you.

The team joins me in thanking you for your gracious comments and we look forward to the opportunity of welcoming you back to ITC Maratha, Mumbai soon.

Best regards,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ITC Maratha, Mumbai

Address: Sahar, Andheri, Mumbai (Bombay) 400099, India (Formerly The Maratha Mumbai)
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay) > Vile Parle East
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Mumbai (Bombay)
#7 Luxury Hotel in Mumbai (Bombay)
#7 Romantic Hotel in Mumbai (Bombay)
#7 Spa Hotel in Mumbai (Bombay)
#17 Family Hotel in Mumbai (Bombay)
Price Range: $167 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Maratha, Mumbai 5*
Number of rooms: 380
Official Description (provided by the hotel):
ITC Maratha is one of the leading 5 star deluxe hotels in Mumbai, the commercial capital and dream city of India. The highlight of the hotel is its architecture and interior spaces. 1.75 lakh sq feet of stone, each hand carved has been used for its cladding and pillars patterned on the 18th and 19th century. The interiors are muted and subtle, with elements of both Victorian as well as Maharashtrian inspiration. It is in close proximity to the bustling business districts of north and central Mumbai, the NSE Exhibition Centre, and is a short distance from Film City, the Bombay Museum, and Borivili National Park. In addition, The Maratha is only a stone's throw from the airport (2 km from the international terminal and 5 km from the domestic terminal) making it convenient for the transit traveller. ... more   less 
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Also Known As:
Itc Maratha, Mumbai Hotel Mumbai (Bombay)
Itc Grand Maratha
Grand Maratha
Itc Hotel Grand Maratha Sheraton & Towers

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