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“Pampering Stay”

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JW Marriott Mumbai Juhu
Ranked #15 of 486 Hotels in Mumbai
Certificate of Excellence
Reviewed February 10, 2014

It was really pampering and good stay with hotel and food quality was awesome. Love to stay again in next visit. A pleasant stay for couple and family I would recommend. Breakfast, spa and all facilities .

Room Tip: High floor have less noise
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  • Stayed: January 2014, traveled as a couple
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1  Thank kbhadane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this reviewResponded February 12, 2014

Dear Guest,

Thank you for taking the time to share with us your experience while at our hotel.

I am continuously working with my team to ensure flawless service and great product experience for all our guests.

We look forward to welcome you back to our hotel.

With best regards
Pavithran Nambiar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,626 - 1,632 of 2,504 reviews

Reviewed February 10, 2014

well JW Marriott is good place is stay, staff are polite, attentive and they really treat you very well. room is ok not so big. Restaurant Service is excellent, their food and service is great. Hotel is very clean.

  • Stayed: December 2013, traveled as a couple
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1  Thank Yadamy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this reviewResponded February 12, 2014

Dear Guest,

Thank you for taking the time to share with us your experience while at our hotel.

I am continuously working with my team to ensure flawless service and great product experience for all our guests.

We look forward to welcome you back to our hotel.

With best regards
Pavithran Nambiar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2014

Amazing service, Good view and excellent privacy. Good hotel with nice restaurants. Highly recomended. great location , on main juhu beach . Good gym and spa facilities. Friendly staff.must visit ....

  • Stayed: April 2013, traveled with family
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1  Thank suhail7776
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this reviewResponded February 12, 2014

Dear Guest,

It was great to read such a good review for your stay with us.

I am glad that you enjoyed the facilities and the services offered by my team.

Look forward to welcome you back to our hotel.

With regards
Pavithran Nambiar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 9, 2014

Good hotel with nice restaurants. Highly recomended. Breakfast was excellant, lots to choose from. Good gym and spa facilities. Friendly staff. They have brunch on every sunday for set price.
Lots of varieties to choose from, family friendly atmosphere.

  • Stayed: January 2014, traveled with family
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1  Thank Oza2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this reviewResponded February 10, 2014

Dear Guest,

Thank you for taking the time to share with us your experience while at our hotel.

I am continuously working with my team to ensure flawless service and great product experience for all our guests and my team is constantly making the effort to “Exceed Expectations”.

We look forward to welcome you back to our hotel.

With best regards
Pavithran Nambiar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 7, 2014

Obviously staying in a high end five star, Amazing service, Good view and excellent privacy.
Provided complimentary pastries and mini cakes. Awesome gym facilities and equipments and friendly staff. They often have theme based arrangements in their food area promoting regional tourism.
Room service food menu was a bit of disappointment, otherwise excellent stay experience!!!!

Room Tip: Choose the rooms closer to the beach
See more room tips
  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
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Thank Shrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this reviewResponded February 10, 2014

Dear Guest,

We do appreciate you taking time out to share with us your experience while at our hotel.

Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. I have shared your comments with the Executive Chef, who will definitely work on your suggestions regarding the menu upgradation in In Room DIning.

Look forward to welcome you back to the hotel.

With best regards
Pavithran Nambiar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 6, 2014

Stayed there on Feb 5, and found that

1. the washbasin tap marked 'cold" was pouring out steaming hot water (thankfully hand not scalded !)

2. The coffeemaker was not working doe to electrical fault--and shortly after a 20-minute repair work by the electrical maintenance staff, by around 22.00 hrs, I found that the lights in the room/corridor/bath/wash areas could not be switched off at all ! Needing to sleep early after a long day, and not wishing to risk another 20-30 minute fiddling by electricians, I went to sleep with the lights on throughout the night ( the only option was to pull out the room key from the master control point near the door, and not be able to switch on even the bedside light without walking to the door again!) .

Thankfully, the food at breakfast continued to be fine, and improving also!

Room Tip: Please ask for a room reasonably close to the elevators---or you would end up walking a very long wa...
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  • Stayed: February 2014, traveled on business
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Thank Sundararajan51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this reviewResponded February 10, 2014

Dear Guest,

Warm Greetings.

I apologise for the inconvenience caused to you and have shared your feedback with the relevant department head. My Director of Rooms in touch is in touch with you regarding the issues faced by you. Please do write to her for your future bookings and she will be happy to assist you on the same.

We look forward to welcome you back at our hotel.

With best regards
Pavithran Nambiar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 5, 2014 via mobile

100% recommend this place.
The Bar, the Italian, the Asian (Sushi is average but rest is great) restaurants are wonderful. The breakfast is great. No question is Hotel is all around super. Even Bollywood stars stay here. :)
Staff is helpful and friendly.

Stayed: February 2014
Thank GlobalHawke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this reviewResponded February 10, 2014

Dear Guest,

Thank you for taking the time to share with us your experience while at our hotel.

I am continuously working with my team to ensure flawless service and great product experience for all our guests.

We look forward to welcome you back to our hotel.

With best regards
Pavithran Nambiar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JW Marriott Mumbai Juhu

Address: Juhu Tara Road, Mumbai 400049, India (Formerly JW Marriott Hotel Mumbai)
Phone Number:
Location: India > Maharashtra > Mumbai > Juhu , Juhu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Mumbai
#11 Family Hotel in Mumbai
#12 Business Hotel in Mumbai
#14 Spa Hotel in Mumbai
#15 Luxury Hotel in Mumbai
#17 Romantic Hotel in Mumbai
Price Range: $237 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Mumbai Juhu 5*
Number of rooms: 355
Official Description (provided by the hotel):
JW Marriott Mumbai is situated on the sands of Mumbai’s popular Juhu Beach with a breathtaking view of the Arabian Sea. Our 5-star accommodations are located in the heart of the suburbs, enjoying close proximity to the commercial and industrial estates in North Mumbai as well as the tourist hub of South Mumbai. A preferred choice among luxury hotels in Mumbai, India, we provide the perfect destination to both business & leisure travellers. We are equipped with a state of the art Business Centre, Conference facilities, indoor & outdoor Banquet spaces and the award winning Quan Spa. JW Marriott Mumbai Juhu also houses some of the city’s most renowned restaurants & lounges offering a host of various authentic culinary experiences. Our hotel is situated only 20 minutes away from both the domestic & international airports. ... more   less 
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Also Known As:
Jw Marriott In Mumbai
Jw Marriott Hotel Mumbai

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