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“centrally located hotel”

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The Emerald - Hotel & Service Apartments
Ranked #100 of 456 Hotels in Mumbai (Bombay)
Reviewed April 29, 2009

good centrally located hotel

  • Stayed: June 2008, traveled on business
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Thank smfaisal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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357 - 363 of 404 reviews

Reviewed April 28, 2009

We had a two day stay at this hotel which was a memorable experience for all in our family. The level of comfort and service that we experience was the best you get in a busy town like Mumbai. The staff were very friendly and caring. The rooms were very comfortable and up to international standards. The various restaurants, quality of food and service was very good.

We as a family had very good time and love the experience and will recommend to any one.

  • Stayed: March 2009, traveled on business
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Thank GulshanKohli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2009

We had a good stay at this hotel, but we ended up feeling that we had paid four-star rates for two-star facilities. The rooms are good but not luxurious, the food (we only had breakfast) is average. The location is great - just off Juhu beach - but be warned that it is not on the beach side of the road - it is on the other side.

  • Stayed: April 2008, traveled on business
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Thank ap-india
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2009

Close by to Airport,Juhu Beach (5 mins walk) + linking road shopping centre which is ideal. I got upgraded to Deluxe to standard for free no use to me since i was alone but was good.Staff helpful and friendly hotel lobby and corridors nice and well designed. The room however It was Average nothing special. Bed was comfortable and TV channels were great. The Tiles in the bathroom could have done with some cleaning or bleaching wasnt exactly shiny. Kitchen draws and cupboard were sticky but did not use it anyway. Main apartment was spacious and had plenty of room. The Sleeping room was good and relaxing. Breakfast in the hotel dissapointing, im a person that likes a good breakfast in the morning i was dissapointed with the quality of the food, I had a lil bit of "egg" which did not even taste like egg. Grilled tomatoes was ok and the Juice tasted a bit strange, Nice setting though, had both indian and western food but wasnt all that i suggest that if you are due to fly back that day eat very little or else you will end up with a upset stomach when you return. There is another cafe bar just outside the hotel but these are rip off prices you are better off strolling down to local shops to get yourself a drink.
There are always taxi drivers waiting to pounce on you outside the hotel once you get in they decide not to start the meter and sweet talk you into being your guide for the evening especially "Vishal" Travel who try to rip you off. ALWAYS USE RICKSHAW when travelling around mumbai!
You will also get charged a luxury tax in the hotel when i got my bill extra 390RS dunno what that was for..if you are after a room just to stay overnight with a flight next morning and dont plan to stay in your room then this is the place for you!
Juhu beach just round the corner and going for an early morning stroll feels good.

  • Stayed: April 2009, traveled solo
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Thank whoimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2009

We stayed at the Best Western Emerald in July 2008 and had a standard room. One important thing to note: the restaurant only serves vegetarian food for religious and health reasons (hot climate!). This will effectively mean that you will not have stomach problems. If however, you want a meat or chicken dish, they will be happy to bring it to your room but you will not be able to eat in the restaurant. I quite like meat but made an exception and it all worked out very well. We were very happy with the staff and overall service which is why we booked this hotel for April 2009. It’s recommended that you pay extra for the deluxe room since it is worth it. The meals are delicious and everybody is so helpful and are happy to go the extra mile to help. The Latta Paratah bread with House Lentils Marsaala were delicious. Breakfast is mainly Indian which can be challenging, but do ask for an omelette and they will make it for you very fast (mushroom and cheese is our favourite) . Finally, Blue Cool Cab taxis are outside and you should agree on a fixed price before you take off. We have been very pleased and found a whole day including shopping with the taxi driver was the best option. Please avoid Tony, the stray dog outside the hotel which seems to be favoured by all the taxi drivers!!
We first booked in a room where we felt there was a smell of paint and we complained about it. The manager came personally to see us and was happy to make an exchange there and then despite the fact that the hotel was fairly heavily booked. We will certainly stay again in this hotel and enjoy the helpful staff and the excellent food.

  • Stayed: April 2009, traveled as a couple
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Thank CluelessToday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2009

I stayed one night in the hotel for a stopover in Mumbai. It is ok, but there are hotels in that area which area which are newer an nicer. Service was outstanding.

  • Stayed: March 2009
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Thank alexos17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2009

We stayed at the Emerald for only one night after a two week trip , as we wanted a hotel that was close to the airport. The hotel is on the Juhu Tara road and is only a 10 minute walk to the beach, where you can grab a beer and some safe snacks at the restaurant there.

The hotel itself is compact! narrow staircases and lifts! However as there was four of us we got an executive suite, which comprised of a sitting room area with TV, dining area with a table, and two ensuite bedrooms which were fabulous!! AND a kitchen if you really wanted to cook.

There is a little outside snack place called sip n unch which serves tasty pizzas and sandwiches and the coffee and shakes were yum! The buffet breakfast was all indian fare, which i loved but if you are not into that cereals and toast were available, and as usual the friendly accomodating staff would make omlettes if you asked.

In terms of location, is good for juhu beach and airport and some of the more upmarket fancy shops, however if you were thinking of using this as a base to visit the Gateway to india, victora square, marina drive etc its on the wrong side of the city!!!

  • Stayed: February 2009, traveled with family
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1  Thank SparklyJuanita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Emerald - Hotel & Service Apartments

Address: Juhu Tara Road, Mumbai (Bombay) 400049, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay) > Juhu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#47 Spa Hotel in Mumbai (Bombay)
Price Range: $73 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Emerald - Hotel & Service Apartments 3.5*
Number of rooms: 67
Official Description (provided by the hotel):
The Emerald - Hotel & Executive Apartments has elegantly furnished Superior, Deluxe rooms as well as fully Studio / One / Two Bedroom furnished apartments to offer its guests. It is close to the airports as well the commercial areas of Bombay including the NSE and MMRDA Exhibition Grounds. Juhu Beach is located across the road from the hotel. The Hotel is located in the famous Juhu area which is the happening place of Bombay. The Hotel offers all the standard facilities and amenities to its Guests from the Corporate as well as Leisure segments. ... more   less 
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Also Known As:
The Emerald - Hotel And Executive Apartments
Hotel Best Western Mumbai
Best Western Emerald Mumbai
Best Western Hotel Mumbai
Mumbai Best Western

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