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“start of our golden triangle”

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The Emerald - Hotel & Service Apartments
Ranked #93 of 454 Hotels in Mumbai (Bombay)
carlisle
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“start of our golden triangle”
Reviewed March 15, 2013

Stayed at a number of hotels during our golden triangle trip all booked through cheapest 2 and tamarind travel. the hotels were excellent but the one that sticks out was the emerald in mumbai. Stayed there 2 nights 16 feb and 8th march The staff were very pleasant and couldnt do enough for us. Hotel staff picked us up at the airport and returned us back to the airport. we had a problem with our flight tickets to delhi. the tamarind rep and the hotel manager pulled out all the stops and sorted it out allowing us free use of the internet and printer. Hotel itself was clean and airy. in a good spot over the road from the beach. 8 th march we were upgraded to an apartment fit for royalty. wonderfull stay wish we could have stayed longer to enjoy the hotel and the excellent food. wii use this hotel again.

Room Tip: we had 2 rooms both were really good could not fault anything
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  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
Thank silverstardisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chetanmehta, Owner at The Emerald - Hotel & Service Apartments, responded to this review, March 19, 2013
Dear Guest, many thanks for posting your experience with us. It is our constant effort to make you feel home and i feel delighted that we were successful. I would also recommend you to try our White Lotus Spa for your next visit. Waiting to serve you again.
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392 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (91)
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Durban
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 5, 2013

We stayed here twice, when we entered the country and when we left. The rooms were comfortable and clean for the most parts. The food at the restaurant downstairs was delicious and catered for low calorie meals as well which is very rare in India. The manager was very hospitable and the staff were always friendly.

Stayed October 2012, traveled with family
Helpful?
Thank DurbanKerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chetanmehta, Owner at The Emerald - Hotel & Service Apartments, responded to this review, March 11, 2013
Dear Guest, many thanks for posting your experience with us on Trip Advisor. I feel glad that you had a pleasant stay with us. I would personally pass on your compliments to the staff. Hope to see you again on your next tour to Mumbai.
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London, United Kingdom
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 3, 2013

I stayed here with some friends and was pleasantly surprised at the friendliness and helpfulness of the staff. The breakfast and room service were good and the overall cleanliness of the hotel was great.
The only downside is that the hotel charges for WiFi which was a little inconvenient.

On the whole though I'd definitely stay there again and highly recommend it. It was much nicer than the Sea Princess which is where I stayed last time.

  • Stayed February 2013, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
Thank Dee1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chetanmehta, Owner at The Emerald - Hotel & Service Apartments, responded to this review, March 11, 2013
Dear Guest, Thank you for choosing us for your trip this time round. We strive to make you feel home and I'm proud that we're successful. Apologies for the WiFi. Waiting to host you again.
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Thiruvananthapuram (Trivandrum), India
Level Contributor
76 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed February 27, 2013

A hotel in Juhu, Mumbai, close to the airport. Short walk to the beach, in a good roadside location. Got a good welcome by the reception staff. The restaurant is excellent for vegetarian food. (Unfortunately no non-veg food is served). They provide free airport transfer. .

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Ravindrakumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chetanmehta, Owner at The Emerald - Hotel & Service Apartments, responded to this review, March 19, 2013
Dear Guest, thank you posting your feedback with us here on Trip Advisor. Your feedback is valuable to us. It helps us become better. See you soon.
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Jodhpur, India
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 26, 2013

I have been staying at this hotel for the past 5 years and for more than a week sometimes. They have excellent rooms and very good food, the room service is also very good. The USP is the apartments as it is very comfortable to be there with family and friends sharing the living room with them.

Room Tip: Take the apartment
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  • Stayed September 2012, traveled with family
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Helpful?
Thank raghubana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chetanmehta, Owner at The Emerald - Hotel & Service Apartments, responded to this review, March 12, 2013
Dear Guest, many thanks for being our loyal guest since long now. Its reviews like this that keeps us motivated and striving for better. We assure you top notch service always. Keep visiting.
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Singapore
1 review
Reviewed February 22, 2013

I have stayed twice at the emerald. The room is convenient. Breakfast is quite basic and can be improved significantly. However, the staff there were really friendly and HELPFUL , in particular a staff by the name of SAHABUDDIN. I hope i spelled name correctly. If the owner/manager of the hotel reads this, please compliment him and give him my greetings from Singapore.

  • Stayed March 2012, traveled on business
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    • Cleanliness
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Helpful?
Thank Set Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chetanmehta, Owner at The Emerald - Hotel & Service Apartments, responded to this review, March 12, 2013
Dear Guest, thank you for posting your experience with us here on Trip Advisor. I would personally pass on your compliments to Sahabuddin and staff. Hope you to host you again. :)
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Nairobi, Kenya
1 review
Reviewed February 19, 2013

Very friendly, courteous and accommodating staff and managers. Superb hospitality. The rooms are airy and bright (unlike the dampness and darkness experienced elsewhere). It's location is very good if one wants to tour and shop in Bandra, Santa Cruz, Linking Road and the nearby vicinity. Besides the hotel's excellent restaurant, there are very many lovely eating places nearby. One can only be a short rickshaw ride away from all these places.

Room Tip: The apartments are really good value for money with lots of space and can easily sleep a couple of e...
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vijaymalde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chetanmehta, Owner at The Emerald - Hotel & Service Apartments, responded to this review, March 12, 2013
Dear Guest, many thanks for posting your feedback with us. It makes us proud to meet success in our endeavor to make you feel home. I would also recommend you try out our White Lotus Spa on your return visit. Hope to host you soon again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Emerald - Hotel & Service Apartments

Property: The Emerald - Hotel & Service Apartments
Address: Juhu Tara Road, Mumbai (Bombay) 400049, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay) > Juhu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#46 Spa Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Emerald - Hotel & Service Apartments 3.5*
Number of rooms: 67
Official Description (provided by the hotel):
The Emerald - Hotel & Executive Apartments has elegantly furnished Superior, Deluxe rooms as well as fully Studio / One / Two Bedroom furnished apartments to offer its guests. It is close to the airports as well the commercial areas of Bombay including the NSE and MMRDA Exhibition Grounds. Juhu Beach is located across the road from the hotel. The Hotel is located in the famous Juhu area which is the happening place of Bombay. The Hotel offers all the standard facilities and amenities to its Guests from the Corporate as well as Leisure segments. ... more   less 
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Also Known As:
The Emerald - Hotel And Executive Apartments
Best Western Emerald Mumbai
Mumbai Best Western
Hotel Best Western Mumbai
Best Western Hotel Mumbai

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