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The Emerald - Hotel & Service Apartments
Ranked #105 of 484 Hotels in Mumbai
Reviewed February 14, 2012

This is the second time I stayed at this hotel primarily because of its excellent location and value. My room was old, and I needed maintenance staff to help me solve some room hardware difficulties. The staff responded promptly. Wi-Fi is not free at this hotel. The free breakfast buffet was decent with a wide variety of Continental and Indian cuisines.

Room Tip: Higher floors have better views.
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  • Stayed: December 2011, traveled solo
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Thank lakefront_breeze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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297 - 303 of 418 reviews

Reviewed January 19, 2012

Stayed at The Emerald overnight on trip to India. Agree with other reviewers that the staff are really oriented toward service. Before my trip they quickly responded to email and ensured a driver was waiting at the very busy Mumbai Airport. During the stay they welcomed me at 2AM and made sure I had what I needed to relax and settle. Keep in mind that you are in India, and not the States or Europe. The hotel is older but well maintained, the rooms are adequate, but older. I was quite happy to find an american beer (albeit Budwieser) in the mini-bar fridge. The hotel is located 5 minutes from Juhu Beach, and you can catch the night club at the nearby Marriot. They also arranged for me to hire a guide who shared Mumbai sites during my brief stay. Give The Emerald a shot.

  • Stayed: January 2012, traveled on business
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Thank FlyBoyBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2012

I stayed at Emerald from 8th to 10th Jan.12. The location is great. The food, specially, zero fat Vegetarian is par excellence. The rooms are well appointed and clean with a very good house keeping. The staff is always full of courtesy and smiling. I higly recommend this hotel to all business and leisure travellers.

Room Tip: 5th Floor, corner rooms.
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  • Stayed: January 2012, traveled on business
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Thank Pramod233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2012

good location across the street from Juhu Beach. Decent rooms, but what made it wonderful for us was the handicap accessible room/bathroom and the friendly and helpful staff. The buffet breakfast had alot of choices of western and indian food, very tasty and available from 7-1030.

  • Stayed: December 2011, traveled with friends
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1  Thank KarlSbeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2012

Stayed just one night on transit through Mumbai. Rooms are decent size, neat and clean. However beds are on the hard side. We had a suite on the 7th floor. I think the airconditioning units are located above this and could be heard the entire night.

Also breakfast is OK. Nothing spectacular.

Room Tip: Don't ask for a suite in the 7th floor
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  • Stayed: December 2011, traveled with family
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Thank TravelBug2314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2011

we were group of 20 people stayed in this hotel.

Good points
1. very neat and clean. Rooms are very spacious.
2. buffet breakfast was very good. they had large variety including parathas, south indian , sandwiches, baked beans, live egg counter, cereals , fruits juices
3. Location was very good. just 5 minutes walk to juhu beach.
4. central air conditioner very good.
5. staff very polite and helpful

Bad Points.
1. in room food not good. they dont have non veg kitchen. They bring non veg food from outside.
2. rooms key cards get deactivated very frequently.


2.

  • Stayed: November 2011, traveled with family
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1  Thank SACHDEV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 18, 2011

Stayed in June 2011 for one night. Excellent location, great staff.. but the rooms could have been a little bigger. Good selection of buffet breakfast . Was a pleasant experience. This is an average hotel.. run like a hotel. Don't expect any gimmicks and won't be Dissapointed.

  • Stayed: June 2011
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1  Thank Urfi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Emerald - Hotel & Service Apartments

Address: Juhu Tara Road, Mumbai 400049, India
Phone Number:
Location: India > Maharashtra > Mumbai > Juhu , Juhu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#51 Spa Hotel in Mumbai
Price Range: $74 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Emerald - Hotel & Service Apartments 3.5*
Number of rooms: 67
Official Description (provided by the hotel):
The Emerald - Hotel & Executive Apartments has elegantly furnished Superior, Deluxe rooms as well as fully Studio / One / Two Bedroom furnished apartments to offer its guests. It is close to the airports as well the commercial areas of Bombay including the NSE and MMRDA Exhibition Grounds. Juhu Beach is located across the road from the hotel. The Hotel is located in the famous Juhu area which is the happening place of Bombay. The Hotel offers all the standard facilities and amenities to its Guests from the Corporate as well as Leisure segments. ... more   less 
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Also Known As:
The Emerald - Hotel And Executive Apartments
Hotel Best Western Mumbai
Best Western Emerald Mumbai
Best Western Hotel Mumbai
Mumbai Best Western

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