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Hotel Parle International
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Reviews (265)
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All reviewsdomestic airportgujarati restaurantlocal railway stationairport dropdecent hotelofficial tripdosarooms are cleanhotel staff iswalkable distancenice place to staytravel deskclose to the airportstayed nightshotel is locatedjuhu beachreception area
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212 - 217 of 265 reviews
Reviewed August 5, 2011

I have to agree with the previous review, hotel staff demand money at every possible occasion although they have a job and salary from hotel. This is a very bad attitude.

There was no water coming in bathroom at times and the hotel breakfast is terrible. They use juice that is diluted with water instead of fresh juice.

Be vary of the duty manager and other managers and what you agree with them. They will use every excuse to con you.

I would not recommend anyone to stay at this hotel.

Room Tip: Avoid at any cost
  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
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1  Thank tru5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunvan11, Front Office Manager at Hotel Parle International, responded to this reviewResponded April 24, 2016

Dear Sir,
Greeting from Hotel Parle International!!
Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes unavoidable mistakes happen. In such rare cases, a satisfactory solution is always in place and preventable measures are introduced.
We regret for the inconvenience caused, which was unintentional and rare mistake and we assure you that your complaint will be handled in a strict and serious way. We take full responsibility for the error and we guarantee that such incidents will not occur in the future. Your detailed feedback has been shared with our team and corrective actions are taken to avoid such incidents in future.
We value your business and hope to retain you as a customer for many years to come.
Please always share your feedback with us; this is how we keep learning and improving. I am very confident that the next email we receive from you will be that of appreciation.

Thanks and warm regards.
Mr. Sunny Vanmali

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2011

we stayed at parle international for 1 and half days before returning home.

The rooms are badly lit and we had constant problems with no water in bathroom. they charge extortionate money for internet and other facilities.

The biggest problem is the duty manager, he is a liar and a thief. we agreed 2 rooms @ 4300 rupees each and to checkout 1 room the next day and keep the other at half day rate till we leave for airport. The checkout time is 12 but he told us 10am. When we came to chedckout the second room we found we were charged 4400 rupees and the liar said the half day checkout was at 6pm so it is 2 days bill.

we were planning to stay mumbai for 1 week in november so well done mr lieng duty manager, i hope the extra 2500 rupees you stole from us was worth it because your hotel just lost 4300 x 7 for 2 rooms that we would have spent.

finally the rest of the staff are rude and beggars. Do they get paid at all or not? they demand for money at every chance. This attitude has to be changed.

  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank krutru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunvan11, Front Office Manager at Hotel Parle International, responded to this reviewResponded April 14, 2016

Dear Guest,
Greetings from Hotel Parle International!!!!!

We sincerely apologize for the inconvenience experienced as well as unequivocally thank you for bringing this to my attention. It is extremely disappointing to have let you down. Please be assured that I have personally shared your feedback with our team & I appreciate your comments and take them on board particularly with regard to the service issues you raised and appropriate actions are taken to avoid such situation in future .It is our utmost focus to provide our valued, discerning guests such as you a flawless and impeccable experience and I am hoping you will return and give us a chance to extend our hospitality, so we can convey to you that your experiences are not our usual standard. Kindly let us know if there are any special requirements that we can assist for your better Hospitality.
Thanks & Regards,
Sunny Vanmali

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2011

I am a regular visitor to Hotel Parle International. It is very conveniently located. Very near to airport and just in front of Mumbai local Ville pare (west) railway station. It is just walking distance from station.
Very nice hotel. Very friendly staff. Food is Nice .Overall one can say its value for money.

  • Stayed: June 2011, traveled on business
    • Value
    • Sleep Quality
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Thank sachin6040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunvan11, Front Office Manager at Hotel Parle International, responded to this reviewResponded April 17, 2016

Dear Guest,

Greetings from Hotel Parle International!!!!!
Thank you for selecting our hotel as your accommodation choice and for taking the time to share your comments with us.
We are very pleased to learn how much you enjoyed your stay with us .We appreciate you spending the time to share your experiences with us and your appreciation for the service provided by our staff motivates us to ensure we provide the best for our patrons. It is inspiring to know your over all stay experience and comments on our facilities and services.

We look forward to welcoming you back to Hotel Parle International..
Thanks & Regards,
Sunny Vanmali

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2011

Parle is a good hotel. Room service is not good. Gym & swimming pool are not there. Food is aslo good. Rooms doesnt have good view & are not fund of facilities. Drop facility to airport, laundry for one pair & Food for one time are given on complimentry basis.

  • Stayed: May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Jheart1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunvan11, Front Office Manager at Hotel Parle International, responded to this reviewResponded April 24, 2016


Dear Guest, Thank you very much for your candid review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects that need updating. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel! We look forward to your continuous visits.
Thanks and warm regards
Mr. Sunny Vanmali

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2011

The hotel is well located for suburban Mumbai and very near the Santa Cruz airport.

The rooms are slightly dark. They serve a good south Indian breakfast in the mornings. They also have a good Gujarati vegetarian restaurant that you could visit for dinner.

The furniture is slightly dated and the electronic equipment ancient. The overall facility needs a bit of a spruce up.

The staff at the reception are cordial and welcoming.

  • Stayed: July 2010, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Nirmal_S_Mazumdar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunvan11, Front Office Manager at Hotel Parle International, responded to this reviewResponded April 24, 2016


Dear Guest, Thank you very much for your candid review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects that need updating. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel! We look forward to your continuous visits.
Thanks and warm regards
Mr. Sunny Vanmali

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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