We were staying in Mumbai for almost 5 days, and I've never been treated so well in my life! The staff welcomed us at 3AM and saw immediately that we were exhausted. They brought us to our rooms immediately and offered us something to eat and drink while we completed the check-in process in the room, which was much appreciated after a 24 hour flight. Breakfast every morning was a feast - in addition to the buffet of both Indian and western breakfast items, they also make custom-order foods. The waitstaff were attentive, friendly, and always willing to do whatever was necessary to make sure we were satisfied. Some may say that we are paying for that level of customer service, but I've stayed in many comparatively priced hotels around the world where the service is not nearly as good as what I received at the Intercontinental in Mumbai. The rooms were spacious and decidedly luxurious. I wished I could take the comforter home with me! The staff are very knowledgeable about restaurants and attractions in the vicinity, and can recommend excursions tailored to whatever you're looking for. The rooftop pool had a great view, and was a great place to relax after a day wandering the town. I seriously cannot say enough nice things about the hotel and its staff, this is THE hotel for luxury and class in Mumbai!
- Official Description (provided by the hotel):
- InterContinental Marine Drive Mumbai is distinguished by sweeping sea views, intimate surroundings and an address near the Nariman Point business district. A few minutes away are the Gateway of India, Jehangir Art Gallery, St. Thomas Cathedral and the National Centre for the Performing Arts. Nearby Elephanta Caves is a World Heritage site. ... more less
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- Also Known As:
- Intercontinental Marine Drive Hotel Mumbai (Bombay)
- Intercontinental Bombay
- Intercontinental Hotel Bombay
- Intercontinental Mumbai Hotel