Just came back from Mumbai. Stayed at this hotel for a number of days. The hotel was great. The rooms were spotless and well furnished. The beds were comfortable and the bed linen was clean.
The staff are exceptional people. They are warm and friendly and always greet you with kindness and a smile. Nothing was too much trouble.
Even though the location is bad and the traffic outside is highly frustrating, the hotel makes up by providing really good service, courteous staff and really clean rooms.
Although a very busy area, it’s famous for its street shopping which is minutes away.
The main drawback was the room service menu which was very limited to guests who do not prefer spicy food and some items on the menu were not available at all times including everyday favorites like fries, toast and sandwiches.
I would definitely stay here again
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