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Prabhuk123

Awesome stay

5.0 of 5 bubblesReviewed Apr 29, 2017via mobile
Hotel staff is great.Visited there for business purpose. Airport transfer is provided in your package on no extra charge . I was early in the hotel and arrived and met the reception for Check in.I was early and met @ reception Mr.Tejas, he asked me to wait for sometime but he was courteous and offered me water. We had a talk for sometime and the time I was waiting he explained me with the services offered and provided me with a letter with the timing's and services in my package.I was very much happy with the way Mr.Tejas handled me.I appreciate his courtesy and wish him good luck as he was excellent in his work.Food was tasty and I'll recommend the same to my frnds.
Date of stay: April 2017
Trip type: Traveled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelKohinoorMumbai, Management at Hotel Kohinoor Elite, responded to this review
Responded May 1, 2017
Dear Guest,

Greetings from Hotel Kohinoor Elite!

Thank you for your kind review and the perfect star rating on TripAdvisor. We couldn’t agree more about the efforts put in by our team in making our guests feel at home. It makes us proud to know that their warm hospitality enhanced your experience and served as the highlight of your stay. We are proud to see a special mention of one of our associates. It’s a delight to know that the culinary fare appeased your taste-buds.

It was such a pleasure having you stay with us and we look forward to welcome you back for another wonderful stay. Meanwhile, do stay in touch with us through our social media channels and website.

Hope to see you soon!

Best Regards,
Management @ Kohinoor Elite
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed April 28, 2017

All Meals (Buffet Breakfast, Lunch & Dinner with Evening High Tea); Free 24Hrs Wi-Fi Internet @Room; Free Airport Pickup; Specious & Clean Luxury Rooms with Modern Washroom; Meeting Lobby; Decorated Restaurant cum Bar with perfect ambience; Warm & Nice Guest Treatment; Flexibility of late check out & early check in; are the USPs of this star rated hotel. A perfect stay for Business as well as Family Trips.

Date of stay: April 2017
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank ArunavaKC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelKohinoorMumbai, Management at Hotel Kohinoor Elite, responded to this reviewResponded May 1, 2017

Dear Guest,

Greetings from Hotel Kohinoor Elite!

What a delight to begin the day with such a kind review! Thank you for highlighting the various facets on this acclaimed forum. We are elated that your stay at Hotel Kohinoor Elite was a wonderful one. Indeed, it is our team’s prime endeavor to provide our guests with the best-in-class services and hospitality. It makes us happy to see you appreciate the diligent efforts of our associates.

It was a pleasure hosting you and we’ll love to welcome you back for another memorable experience. Meanwhile, do stay connected with us through our social media channels and website.

See you soon!

Best Regards,
Management @ Kohinoor Elite

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2017

location though near to the airport , being in a crowded place it easily takes 40-60 minutes to reach.
The man at the reception is always busy and has no courtesy to greet or answer your queries irrespective of the time of the day.
The food was nicely laid and delicious

Date of stay: April 2017
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank Ajay S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelKohinoorMumbai, Management at Hotel Kohinoor Elite, responded to this reviewResponded April 17, 2017

Dear Guest,

Greetings from Hotel Kohinoor Elite!

We value feedback from our guests as it helps us access the areas that need to be attended to. Our hotel is known for the impeccable services and hospitality provided by our team. We are elated that the culinary fare appeased your taste-buds. However, it’s our regret that your stay didn’t turn out as you expected. We can assure you that such is not the norm here. Your concerns will be looked into immediately for requisite amendments so as to avoid future lapses in service.

We do hope you won’t base your judgment on this experience, and will give us another opportunity to offer you a glitch-free sojourn.

Best Regards,
Management @ Kohinoor Elite

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 9, 2017

Kohinoor Hotel is a good choice if you want a no hassle, clean, secure and relatively well equipped hotel close to the airport and in what looked to be a middle class part of the City. A late arrival into Mumbai airport and an early flight out meant Kohinoor hotel was an obvious choice for. 24 hour reception in place with a courtesy shuttle (one way) to the airport. Friendly staff and good clean rooms with a reasonable restaurant which I used for the buffet breakfast. Hotel was a little busier and nosier than I would have expected as it was hosting a wedding reception/party but not really a problem. In fact it was rather nice to see a fully decorated horse in the hotel drive ready to take the groom to his marital adventure. I just had to settle for the shuttle car :-). I would definitely stay in the hotel again if on a short stop to Mumbai and off course recommend to in transit travellers.

Room tip: Higher level rooms (floor 4+) facing the playing field/tennis court afford a better view
Date of stay: February 2017
  • Trip type: Traveled solo
    • Location
    • Cleanliness
    • Service
1  Thank 38sushils
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelKohinoorMumbai, Management at Hotel Kohinoor Elite, responded to this reviewResponded April 10, 2017

Dear Guest,

Greetings from Hotel Kohinoor Elite!

Receiving a perfect 5 star rating from our guests is the best way to start our day and we thank you for your feedback on this renowned travel forum. Our associates at Hotel Kohinoor are here to make sure that you have an experience of a lifetime and that has always garnered us with such motivating reviews. We are glad to know that the subtle ambience of our hotel and our rooms was the highlight of your stay with us. It is a pleasure to know that our flawless assistance left you impressed.

We look forward to your continued association and do keep a tab on our social media pages for latest offers and updates to make your next stay with us even more pleasant.

Best Regards,
Management @ Kohinoor Elite

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2017 via mobile

a nice comfortable hotel near Phoenix marketcity...wifi was good and its a clean hotel...airport transfer was provided and breakfast spread was good.....near kurla station .. overall felt safe and comfortable...

Date of stay: March 2017
Trip type: Traveled solo
Thank malarvmalar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelKohinoorMumbai, Management at Hotel Kohinoor Elite, responded to this reviewResponded April 10, 2017

Dear Guest,

Greetings from Hotel Kohinoor Elite!

What a delight to begin the day with such a motivating and warm review that acclaims the different facets of our hotel! We are glad that our strategic location and our well-planned infrastructure enhanced your experience with us. The prime endeavor of our associates is to provide the best-in-class services to our patrons and make their stay a memorable one. It makes us glad to hear commendations of their prompt services and warm hospitality.

We are elated to know that you had a wonderful and comfortable experience at Hotel Kohinoor Elite. It was a pleasure serving you, and we’ll love to host you again. Do follow us on the social media channels to stay updated about our services and offers.

Best Regards,

Management @ Kohinoor Elite

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2017

When it comes to service and understanding needs of a business traveler,there is no hotel better than Kohinoor Elite. The feel of the Hotel is truly international. They offer unmatched service like Airport pick up and drop, Meals all throughout the day and laundry. Once you check in Kohinoor Elite there's nothing to bother.

The rooms are very spacious and have a very fresh appeal. Staff is cordial and helpful. Hotel is near to BKC and well connected.

It's my first choice to stay at Mumbai

Room tip: Always choose a back facing room
Date of stay: March 2017
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
1  Thank MHarshul
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelKohinoorMumbai, Management at Hotel Kohinoor Elite, responded to this reviewResponded April 4, 2017

Dear Guest,

Greetings from Hotel Kohinoor Elite!

Receiving a perfect 5 star rating from our guests is the best way to start our day and we thank you for giving your feedback on this renowned travel forum. Our associates at Hotel Kohinoor make sure to provide you with an experience of a lifetime which has always garnered us with such motivating reviews. We are glad to know that the subtle ambience of our hotel and our rooms was the highlight of your stay with us. It is a pleasure to know that our delectable culinary spread and flawless assistance left you impressed.

We look forward to your continued association and do keep a tab on our social media pages for latest offers and updates to make your next stay with us even more pleasant.

Best Regards,
Management @ Kohinoor Elite

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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