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“small average hotel!”
Review of JC Chalet

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JC Chalet
Ranked #399 of 453 Hotels in Mumbai (Bombay)
Reviewed December 9, 2013

A little difficult to locate this small hotel... small rooms... service is good. Food is good, recommended its Chinese! Breakfast is not upto the mark. A budget hotel, and is ok to stay if ur looking fr a shopping area in mumbai... walkable distance to juhu beach.

Room Tip: ask for bigger rooms, and book in advance to ensure ur stay.
  • Stayed: November 2013, traveled as a couple
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Thank NikhilnNeha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JCCHALET, Director of Sales at JC Chalet, responded to this reviewResponded December 18, 2013

Dear Guest,

Thank you for your kind words about jc Chalet and our location on Trip Advisor.

Guest feedback is imperative for us to keep a check on our service standards. We feel honoured when guests such as yourself take time out to let us know our strengths & shortcomings so that we may improve upon them.

Thank you for your compliments on our Chinese cuisine. Our Chef is thrilled, your comment just made his day.

We have also taken note of your comments on the breakfast and have made an immediate change to include more fresh fruits, made to order omelettes, fresh juices, more regional cuisine and dessert as well.

The entire team at JC Chalet, Mumbai looks forward to your next visit with us. I promise you will rave about our breakfast on your next visit.

Warm Regards,

Esther Verma
Director Of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (181)
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101 - 107 of 181 reviews

Reviewed November 24, 2013 via mobile

Good option for an overnight stay since it is centrally located. Room size is very small though & is in need of repairs. Staff is courteous. Amenities very basic. Rating is for the location all else is average in terms of the set up. Linen could definitely be of better quality.

Stayed: November 2013, traveled on business
Thank Anuragtrehan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JCCHALET, Director of Sales at JC Chalet, responded to this reviewResponded December 18, 2013

Dear Guest,

Thank you for sharing your views with the TripAdvisor community.

I appreciate your time for taking my call. I have noted your feedback in detail and shared it with the relevant Department Head to initiate corrective measures. I assure you greater care will be taken on your future visits with us.

Please may I request you to treat the repair incident in isolation and let it not mar the impression of the hotel, as it is our earnest endeavor to provide you with the highest level of service and to ensure that your stay with us is most comfortable. Do let me know when you plan to visit us next, as I will be delighted to look after all aspects of your stay personally.

We value your feedback, as it is feedback from esteemed guests like yourself, which assist us to review our systems and procedures in striving for better service.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Thank you,

Warm regards,

Esther Verma
Director Of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 23, 2013

spent a night on a special rate. Anything higher would not have been worth it. Location, cleanliness is good. Short staffed but they try to put everything in the room including tea maker. VERY small and transparent toilet ..
At the right price I may stay again if alone.

Room Tip: if booking on line , negotiate a sizeable discount, and very little chance of getting a room before...
  • Stayed: November 2013, traveled solo
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2  Thank ronaldo48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JCCHALET, Director of Sales at JC Chalet, responded to this reviewResponded December 18, 2013

Dear Guest,

Thank you for sparing your valuable time to review us on TripAdvisor.

Thank you for noting how clean our property is and all the complimentary amenities we provide at a budget price. We have rooms of varying sizes and would have offered you a bigger room had we known. It is always our earnest endeavor to provide our guests with the highest levels of service and to ensure that their stay is enjoyable.

For your future reservations, I request you to notify me and I will be delighted to personally look after all aspects of your stay.

We look forward to your return to JC Chalet in the not too distant future.

Thank you again for your warm feedback.

Kind regards,

Esther Verma
Director Of Sales

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Reviewed November 13, 2013

I Always stay at Jc chalet during my visit to Bombay. I just love the location , everything is so approachable.
Clean Rooms, Though little small but appropriate for two people.
The prices are very Affordable, and the most important thing is the staff is way too helpful.
Good breakfast , and that makes a comfortable Stay :)

  • Stayed: October 2013, traveled on business
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2  Thank Alka56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JCCHALET, Director of Sales at JC Chalet, responded to this reviewResponded December 18, 2013

Dear Guest,

Thank you very much for sparing your valuable time to share your encouraging feedback through TripAdvisor.

The team and I are very happy to receive your feedback and to note that your experience at JC Chalet Mumbai, was memorable.

Your detailed feedback regarding the location, the convenience, the ambiance, the food and the overall friendly service is very motivating and inspiring.


We look forward to the pleasure of welcoming you back to your home in Mumbai and thank you for recommending JC Chalet, Mumbai.

Thank you for making our day bright with your lovely review.

Kind regards,

Esther Verma
Director Of sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2013

I have stayed at JC Chalet many times now and for long periods. It is unique place - the website does paint a slightly more glam place but it has a great feel and the staff are very enthusiastic and the rooms are always clean. I always stay in a single occupancy and while it is very small it is well priced and perfect if you are spending your days out.

The guys on the reception are great to stop and chat with. There is an element of Peter Sellers in The Party which I mean in a really nice way. The street is really quiet with jovial watchman who keep the gate closed at night. The beach is a few minutes walk and all other facilities you need are very close. Thanks guys!

Room Tip: If you want space don't take the single room but treat yourself to a larger one. There are a few...
  • Stayed: June 2013, traveled solo
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1  Thank ATM_2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JCCHALET, Director of Sales at JC Chalet, responded to this reviewResponded December 18, 2013

Dear Guest,

Thank you for always choosing to stay at JC Chalet, Mumbai and for sharing your valuable feedback through TripAdvisor.

We are pleased to note that you have always had a wonderful experience with us and that JC Chalet will always be your hotel of choice when you visit Mumbai.

The team is our strength, and your appreciation motivates them to strive harder towards creating memorable experiences for our guests.

Thank you once again. We look forward to welcoming you back.

Kind regards,

Esther Verma
Director Of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 27, 2013

Old World charm combined with warm hospitality, Period furniture and artifacts with contemporary interiors, a great location at an affordable price, very friendly staff with complete sensitivity to privacy, modern facilities in the room with an air of excellence as you venture out of it, sumptuous food with a good choice of food items, a very positive attitude and willingness to serve that is found lacking so often in the so called star city hotels --if you experience all of these at one place then there are very strong chances that you are at JC Chalet Hotel at Juhu. I was there for two nights and experienced polite and would rate the experience as Super. The location just a block away from the beach, right on the main road with close proximity to commercial and business districts makes this hotel a very good choice to have a comfortable stay in Mumbai. The amenities provided in the room were functional though an efficient display will help. Bathrooms have hot and cold water.....though the shower area could be little bigger. Clean towels and bed linen compensated for whatever little was missing. Definite choice for a value for money stay at Mumbai. I recommend this hotel.

  • Stayed: October 2013, traveled on business
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1  Thank MarcoPoloClub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JCCHALET, Managing Director at JC Chalet, responded to this reviewResponded November 1, 2013

Dear Guest,

Thank you for staying at JC Chalet Boutique Hotel Mumbai and for sparing your valuable time to share your detailed feedback through TripAdvisor.

We are delighted to note that you had a wonderful experience and that you enjoyed the service, the hospitality, our location, the amenities, artifacts and facilities of the hotel. Your appreciation is very motivating and encouraging and will inspire us to scale newer heights of excellence. We used your review as a benchmark in our staff briefing today and all our staff members are elated.

Thank you once again, for the wonderful feedback. It just made our day! The team and I, look forward to welcoming you back very soon.

Best regards,

Sachin Verma
Managing Director

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Reviewed October 21, 2013

I always stay at JC Chalet on my Bombay trips. It is by the beach, quiet and rooms although a little on the smaller side are very clean crisp and well appointed with toiletries, free WiFi, breakfast, airport transfer all included. It is close to a Starbucks, the JW Marriott and Linking Road and my office in Bandra Kurla Complex was just a 15 minute drive at 8am.

Nice people, great value in a very expensive city. CHeers

Room Tip: i always request room 301
  • Stayed: October 2013, traveled on business
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1  Thank Rajnikonnada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JCCHALET, Director of Sales at JC Chalet, responded to this reviewResponded October 23, 2013

Dear Guest,

It was a pleasure to have you stay at JC Chalet, Mumbai and we thank you for reviewing our hotel on TripAdvisor.

The team is happy that JC Chalet will be the hotel of your choice on your next visit to Mumbai. Your appreciation of our team members, the value we offer, our location and our service is very motivating.

The team and I, look forward to your continued visits. We shared your feedback in our staff briefing today and all of us are elated.

Thank you,

Kind regards,

Esther Verma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JC Chalet

Address: 6 Asha Colony, Juhu Tara Road | opposite Hotel Sea Princess, Mumbai (Bombay) 400049, India
Location: India > Maharashtra > Mumbai (Bombay) > Juhu
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Airport Transportation
Hotel Style:
Ranked #399 of 453 Hotels in Mumbai (Bombay)
Price Range: $34 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — JC Chalet 3*
Number of rooms: 11
Official Description (provided by the hotel):
JC Chalet offers a complimentary buffet breakfast. Other amenities include a coffee shop/cafe, complimentary wireless Internet access, and 24-hour room service.32-Inch LCD TVsLCD televisions come with satellite channels. Guestrooms also feature complimentary wireless Internet access, air conditioning, and safes. ... more   less 
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