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Ibis Mumbai Airport
Ranked #50 of 452 Hotels in Mumbai (Bombay)
Reviewed December 5, 2013

The location of this hotel is very good close to Airport. The rooms are clean and hygenic.The food quality was excellent. Only problem was they were not serving many items inside the room. The lobby area is nice.I will recomned this hotel for business stay

Room Tip: Take package of dinner with room
  • Stayed: December 2013, traveled on business
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Thank Sanjay J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan S, General Manager at Ibis Mumbai Airport, responded to this reviewResponded March 26, 2014

Dear Mr. Sanjay,

Greetings from ibis Mumbai Airport!

Thank you for choosing to stay at ibis Mumbai Airport and for writing positively about your recent experience. It is great to have you stay with us.

We appreciate your review and the compliments about our service and facilities.

We look forward to welcoming you back on your next visit to Mumbai.

Do visit us on Facebook and stay up to date on exclusive offers, activities, destination tips and more.

Kindest Regards
Rohan Sable
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (1,389)
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885 - 891 of 1,389 reviews

Reviewed December 4, 2013

I booked a room at the Ibis since I'd get in quite early in the morning on an international flight and had a few hours to spare before my domestic connection. The hotel is about 10 minutes from the international airport and is very convenient if you are looking for a transit hotel and don't want to spend extra on the Hiltons and Hyatts of this world.

What I liked:
- The location - perfect if you're in transit; probably less so if you're on a visit to Mumbai
- The rooms - comfortable and what you'd expect from a budget hotel
- The service - check-in staff were polite and efficient; the restaurant staff, in particular, were amazing. I had lunch at the restaurant and the staff were very attentive. When their coffee machine broke down and they couldn't deliver a cappuccino, the restaurant manager and chef both came out to apologise - they arranged for a complimentary plate of cookies and some filter coffee to compensate
- Free internet...if you can log-in
- Free transfers to the domestic airport terminal

What could be improved:
- The transfer charge from the international airport is exorbitant at Rs1,200 one way. Depending on the time of the day you arrive and your willingness to deal with local cabbies, this might be an expensive option for most

  • Stayed: November 2013, traveled solo
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Thank travelgoan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan S, General Manager at Ibis Mumbai Airport, responded to this reviewResponded March 26, 2014

Dear Guest,

We very much appreciate your comments regarding your stay at the Ibis Mumbai Airport. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Kindest Regards
Rohan Sable
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2013

  • Stayed: November 2013, traveled with friends
    • Value
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Review collected in partnership with Accorhotels.com
Thank WorldTravellerPlus12
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Rohan S, General Manager at Ibis Mumbai Airport, responded to this reviewResponded March 26, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 2, 2013

We got in late night and a family of six who booked together were placed on three different floors. The check in clerk has the temerity to say that a family that wanted to stay together must make a specific request. No luggage carts at check in and it took half an hour to do that and a non smoking regular accor user was allotted a smoking room. That apart the stay was quite good.

  • Stayed: November 2013, traveled with family
    • Value
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Review collected in partnership with Accorhotels.com
Thank Rahdari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan S, General Manager at Ibis Mumbai Airport, responded to this reviewResponded March 26, 2014

Dear Mr. Rahdari,

Greetings from ibis Mumbai Airport!

Thank you for taking the time to tell us about your experience at the Ibis Mumbai Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Like us on Facebook and stay up to date on activities planned at ibis Mumbai Airport!

Kindest Regards
Rohan Sable
General Manager

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Reviewed November 21, 2013

Wonderful place to stay when you are travelling and need to stay near the Mumbai airport. Amazing room design, especially the bathroom. Delectable buffet breakfast. One of the best beds I have slept in. There's even a complimentary airport drop service.

  • Stayed: November 2013, traveled solo
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Review collected in partnership with Accorhotels.com
Thank Prasenna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan S, General Manager at Ibis Mumbai Airport, responded to this reviewResponded November 22, 2013

Dear Guest,

Your wonderful review was excellent reading, We value your feedback and appreciate that you took the time to share your experience. It is such a delight to hear that you liked our hotel and rooms and had a comfortable sleep on our Ibis Sweet bed which is our Brands signature assuring comfort to the guest.

Our Multi cuisine restaurant spice-it serves a variety of food and we were indeed pleased to note that you enjoyed your buffet breakfast experience.

Once again , thank you for your comments and for the excellent satisfaction ratings on Trip Advisor. We look forward to reconnecting with you soon.

Do visit us on Facebook and be updated on activities and events planned at ibis Mumbai Airport!

Kindest Regards
Rohan Sable
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 20, 2013

Arriving from a late night flight and having to catch a morning flight, the best option was to find a hotel near the domestic airport. And Ibis turned out to be super at the price. Nice small hotel with great comfort in rooms. Clean and modern. It might seem small but make no mistake. This is for transit and not luxury. The hotel also offers free airport drops and pick ups. Taking a morning flight was never so convenient.

  • Stayed: October 2013, traveled as a couple
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Thank ALLIGATOR9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan S, General Manager at Ibis Mumbai Airport, responded to this reviewResponded November 22, 2013

Dear Guest,

Thank you for choosing our hotel as your accommodation and for your excellent review.

It was a great pleasure to have you stay with us and delighted to know that you had a wonderful stay and find our location to be convenient from the Mumbai domestic airport .

Thank you for your commendation and we look forward to your next visit.

Do visit us on Facebook and stay up to date on activities planned at ibis Mumbai Airport!

Kindest Regards
Rohan Sable
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2013

I tried my luck with the Ibis knowing that its a formula that is proven to work world over. Mumbai Airport Ibis however exceeded my expectations by far, in the following categories:
1. Room and bathroom were squeeky clean
2. Great pressure in the shower
3. Very comfy bed - I slept like a baby
4. Breakfast buffer was comparable to a five star hotel, including a live egg station and an Indian tea urn.
5. Complimentary wifi worked on ALL my devices simultaneously, with the same login

Downside:
1. Check in Took slightly longer than it should have, since there was only one attendant at the desk

I will most definitely come back to stay at this property which I found to be value for money.

  • Stayed: November 2013, traveled solo
    • Value
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Thank NaijaBrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan S, General Manager at Ibis Mumbai Airport, responded to this reviewResponded November 25, 2013

Dear Guest,

Thank you for taking the time to post your feedback on tripadvisor.com.

It is such a delight to hear that you liked our hotel and rooms, cleanliness, shower and had a comfortable sleep on our Ibis Sweet bed which is our Brands signature assuring comfort to the guest.

I am however disappointed to read about your check in experience. Please rest assured, I have taken this on board and have initiated all necessary measures to enhance our guest's experience.

Thank you for your commendation and we look forward to your next visit.

Do visit us on Facebook and stay up to date on activities planned at ibis Mumbai Airport!

Kindest Regards
Rohan Sable
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Mumbai Airport

Address: 77 Junction Of Nehru Path Plot No F, Mumbai (Bombay) 400099, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay) > Vile Parle East
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #50 of 452 Hotels in Mumbai (Bombay)
Price Range: $103 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Mumbai Airport 3*
Number of rooms: 148
Official Description (provided by the hotel):
Winner HICSA Hotel of the Year 2013 | Winner of Satte Hotel of the YearWhether you're here with loved ones or on business, your hotel should be a place where you feel good. At the ibis, it is this feeling of well-being that is felt in every detail, right as soon as you come through the door of our hotel. It is this mission that motivates us every day. Day and night, our teams are at your disposal. We take care of anything. We take care of you 24/7. Your sleep is our priority. Experience the ibis room with its unique 'sweet bed' concept and 100% sound proof interiors, have a great meal at the Spice It our all day dinning restaurant, listen to lively music or play a game or just relax at the living room at The HUB bar & lounge. Do try our breakfast buffet, our award winning offerings will keep you engaged and interested. Come stay at an ibis! Well being at the best price. ... more   less 
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Also Known As:
Ibis Mumbai Domestic Airport Hotel Mumbai (Bombay)

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