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“For Business Travel Only”

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Ibis Mumbai Airport
Ranked #46 of 454 Hotels in Mumbai (Bombay)
Singapore, Singapore
Level 4 Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“For Business Travel Only”
Reviewed December 1, 2012

Overall good quality for the price you paid in a city with a lot of over priced hotels!!!! The hotel is close to the domestic airport, is relatively new and clean. the breakfast buffet is simple and the supper menu is good. I would only recommend the hotel for a weekday business trip as their are no services at the hotel and it would not be convenient location to get around the city for toursit purposes. Try to take a room on the far side of the hotel away from the highway as there is a faint scent of car exchaust from the highway just in front of the hotel that can be smelled at times in the hotel.

Overall good value for the money but a business trip only with no family.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MurphyFamily4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NitinBhatia, General Manager at Ibis Mumbai Airport, responded to this review, December 3, 2012
Dear Guest,

We very much appreciate your comments regarding your stay at the Ibis Mumbai Airport. I am happy that you found the hotel good value for money and well located. We thank you for recommending ibis Mumbai Airport, and we look forward to welcoming you back soon!

Sincerely,
Nitin Bhatia
General Manager
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1,374 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Chennai (Madras), India
Level 6 Contributor
97 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed November 30, 2012

For the price I paid for one night for two persons the facilities are not upto the expectations. Room also found to be small and the bath room and toilet too small. Similarly the selection of food in the buffet breakfast was also less. Apple juice felt to be diluted with water. Rooms are kept neat and tidy. Response to the room service call was not encouraging. The check in instructions or directions was also missing. May be being a budget hotel we are not supposed to expect these things!! Anyway Ibis has created a name abroad. I too stayed in couple of Ibis hotels in Germany. compared to that Ibis Mumbai is spacious and good. Still My rating is just above average. Ibis has to look for improving the service, as there are many other Indian hotels giving good service and space.

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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vinupal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NitinBhatia, General Manager at Ibis Mumbai Airport, responded to this review, December 3, 2012
Dear Guest,

Thank you for taking time to review us on Trip Advisor.

I am sorry that the Breakfast experience did not meet your expectations; we will try our utmost to make the changes and meet your satisfaction.

ibis Rooms are designed for maximum utilization of space without compromising on comfort and functionality. I am sorry that this did not meet your expectations.

Valuing your comments, we carefully reviewed all areas of service and products mentioned and addressed each point with our team and action has been taken where appropriate.

Sincerely,
Nitin Bhatia
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hilversum, The Netherlands
1 review
Reviewed November 28, 2012

Exactly what one would expect from an Ibis Hotel : clean, the normal ammenities, but rather small room and price was not very good this time (usd 100++). Also the relative short transfer to (international) airport was too expensive (usd 20++). Breakfast OK.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sven102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NitinBhatia, General Manager at Ibis Mumbai Airport, responded to this review, November 29, 2012
Dear Guest,

Thank you for choosing to stay at ibis Mumbai Airport and for sharing your views on TripAdvisor. I am delighted to know that you liked the cleanliness and breakfast at Spice-it restaurant.

Ibis Mumbai Airport offers competitive prices in comparison to hotels in the vicinity and the room rates have also been decided upon keeping in mind the hotel's location, value for money proposition and seasonality. We do offer hot deal specials which are available and bookable on our website.

Thank you once again for your feedback and we look forward to the opportunity of welcoming you back to ibis Mumbai Airport soon.

Sincerely,
Nitin Bhatia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level 4 Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 26, 2012

I decided to stay over in Mumbai on my way to see clients in Bangalore and wanted a hotel that was close to the airport to make my getting there early in the morning easier.
I sent emails to various hotels in the area and these guys where the first to reply (some have yet too do that).
Simple in the way of all Ibis hotels, clean, friendly staff and AWESOME food, just sat down after eating 3 plates of dinner off the buffet.....
This is just what one needs when traveling in a foreign country - the simple basic things done well....
I will be back!
Oh, and i have a corner room over looking the "fly-over" outside, i cannot hear the cars at all, so sleep is sweet....
Best wishes
BB

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BezzieB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NitinBhatia, General Manager at Ibis Mumbai Airport, responded to this review, November 29, 2012
Dear Guest,

Thank you very much for your feedback and I am very happy to hear about your satisfactory experience at ibis Mumbai Airport.

I will certainly share your feedback with the team which is great motivation for them as they consistently strive to enhance the guest experience.

I hope that we can continue to exceed your expectations and both my team and I look forward to welcoming you to ibis Mumbai Airport soon.

Sincerely,
Nitin Bhatia
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 18, 2012

Having stayed in Ibis Hotels in other countries, it was exactly as I expected. The layout was modern and the rooms had the right amenities for the price from our perspective (not needing a pool or gym). Shower soap was provided using a shower wall fixture (which is efficient and not as wasteful as those fancy little bottles you get in other places). The staff were helpful and friendly.

My wife and I stayed there one night, waiting to transfer to our flight back home, and for that it was perfect (especially the location). The bed was good, which is what really counts in these circumstances. The room was not large, but had everything we needed, and we didn't find that to be a problem. I think there was a problem with one or other of the universal electrical sockets, but it wasn't the only power source. Presumably they will have fixed that by now.

Food in the hotel was not cheap a la carte, so if you are on a shoestring budget, you could go out to eat elsewhere. They had a buffet, but we were too early for it. I think there are places on the other side of the WE Highway.

If you want to head to the old centre of the city (down the peninsula), then this is not at all close. However, there are shopping places that you can get to, either by taxi or auto-rickshaw. The front desk were helpful in recommending places to go. The taxis that wait on the small road outside the hotel tried to charge us a premium, but you can always walk to the main road next to the hotel (WE Highway). There you will find both taxis and auto-rickshaws. People in Mumbai seemed very friendly.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank diomedea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NitinBhatia, General Manager at Ibis Mumbai Airport, responded to this review, November 26, 2012
Dear Guest,

Thank you for your detailed feedback of your recent stay at ibis Mumbai Airport.

I am delighted to hear that you had an enjoyable stay with us and found the product and service "perfect". Ibis is committed to offering guests "value for money" accommodation coupled with friendly service in a modern contemporary environment.

Thank you for also pointing out the problem with the electrical socket and I would like to assure you that corrective action is being taken to rectify the problem.

We look forward to welcoming you to ibis Mumbai in the near future.

Sincerely,
Nitin Bhatia
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level 5 Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 12, 2012

Ibis is more of a business hotel but i really had a good stay at ibis. The staff was also very friendly and helpful. Though the check in time was 12 noon, the staff alloted us the room by 9.30am. Special thanks to Mr Kaustubh for all the arrangements.The buffet was decent !!!!!!!However, the meals are slightly expensive and not worth the money.

Overall, great hotel with excellent service near the airport

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sps04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NitinBhatia, General Manager at Ibis Mumbai Airport, responded to this review, November 15, 2012
Dear Guest,

Thank you for staying at ibis Mumbai Airport and for your valuable feedback.

We are all delighted to note that you had an enjoyable stay. Your appreciation for our team member is truly very inspiring, which will endeavour them to achieve great heights of excellence service.

The team and I, look forward to welcoming you back to ibis Mumbai Airport.

Sincerely,
Nitin Bhatia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Mumbai Airport

Property: Ibis Mumbai Airport
Address: 77 Junction Of Nehru Path Plot No F, Mumbai (Bombay) 400099, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay) > Vile Parle East
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #46 of 454 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Mumbai Airport 3*
Number of rooms: 148
Official Description (provided by the hotel):
Winner HICSA Hotel of the Year 2013 | Winner of Satte Hotel of the YearWhether you're here with loved ones or on business, your hotel should be a place where you feel good. At the ibis, it is this feeling of well-being that is felt in every detail, right as soon as you come through the door of our hotel. It is this mission that motivates us every day. Day and night, our teams are at your disposal. We take care of anything. We take care of you 24/7. Your sleep is our priority. Experience the ibis room with its unique 'sweet bed' concept and 100% sound proof interiors, have a great meal at the Spice It our all day dinning restaurant, listen to lively music or play a game or just relax at the living room at The HUB bar & lounge. Do try our breakfast buffet, our award winning offerings will keep you engaged and interested. Come stay at an ibis! Well being at the best price. ... more   less 
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Also Known As:
Ibis Mumbai Domestic Airport Hotel Mumbai (Bombay)

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