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“An excellent hotel.”

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The Westin Mumbai Garden City
Ranked #6 of 454 Hotels in Mumbai (Bombay)
Certificate of Excellence
Edmonton, Canada
Level Contributor
289 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
“An excellent hotel.”
Reviewed July 4, 2014

This is probably one of the best hotels I have stayed in.. great service, absolutely wonderful rooms and a huge selection of diverse dishes for breakfast.. I thoroughly enjoyed my stay here, and it was very close to the convention centre and ideally located next to a mall.. It is a bit far from the main attractions in the city, but if you are coming here for business, this is an absolute gem of a hotel..

Stayed September 2013, traveled on business
Helpful?
3 Thank Aarij B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, July 7, 2014
Dear Guest
Thank you for your patronage to our hotel and for taking the time to share your experiences with us. We value your feedback and shall surely share your kind words with the entire team. Our team is delighted to hear that you enjoyed our facility and services; especially the comfort of the room as well as the buffet breakfast. Our team prides itself on truly value the experience we create for our guests and will be happy to hear that they have managed to meet your every need. We look forward to welcoming you back to The Westin Mumbai Garden City in the near future.
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,632 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (406)
Date | Rating
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English first
New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 4, 2014

The moment you enter the hotel lobby - you will feel that everyone knows you. The staff at front desk is prompt and I was impressed by Ms Shabnam at the time of my entry for her knowledge about the rooms ( type of furniture layout / view from the room etc ) . Choice of food is anormous .

Room Tip: Large rooms with even larger Bath rooms.House keeping is perfect
See more room tips
  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 787SMD11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, July 7, 2014
Dear Guest
We are very pleased to learn how much you enjoyed your stay with us and we would like to thank you for letting us know how impressed you were with the service you received. It was delightful to read that you enjoyed our services and overall dining experience. The guest experience is our highest priority and it is always gratifying to receive such valuable comments. Team Westin looks forward to welcoming you back for many more renewing moments.
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 1, 2014 via mobile

I have stayed in westin on several occasion and i have always loved my stay with their comfortable and cozy bed, breakfast menu, restaurants, to fitness center everything about this hotel is perfect. The accessories and electronics in the rooms are up-to-date with latest technology, huge clean and good smelling room is always a good experience. The hotel looks beautiful from the outside and the lobby is huge with very relaxing couches.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dkapadia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, July 4, 2014
Dear Guest
Thank you for your patronage to our hotel and for taking the time to share your experiences with us. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the room, Heavenly Bed, breakfast at Seasonal Tastes, WestinWORKOUT® Fitness Studio as well as our F & B venues. The Heavenly Bed is one of our signature products and it gives you a motionless sleep. Our team prides itself on the experience we create for our guests and will be happy to hear that they have managed to meet your every need and uplift your spirits. We look forward to welcoming you back to The Westin Mumbai Garden City in the near future.
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
78 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed June 29, 2014 via mobile

My wife and I stayed at this property for 2 weeks in early June and can't believe how amazing this hotel is. From the moment you arrive you are treated like royalty and the customer service is second to none. The rooms are very modern and high quality with a bed that makes you never want to leave. Superb food in all the restaurants and probably one of the best breakfast buffets I have ever had. This will definitely be our place when we next come to Mumbai.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PerpetualTraveler23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, June 30, 2014
Dear Guest
We are very pleased to learn how much you enjoyed your stay with us and we would like to thank you for letting us know how impressed you were with the service you received. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the room, heavenly bed, buffet breakfast and overall dining experience. The Heavenly Bed is one of our signature products and it gives you a motionless sleep. The guest experience is our highest priority and it is always gratifying to receive such valuable comments. Team Westin looks forward to welcoming you back for many more memorable moments.
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 29, 2014 via mobile

You have one of the best hotels in town.
Very friendly people working here. All want to make your stay perfect.
Restaurants are very good. 3 of a choice. Also pool is very nice. Prices are fair and you get all what you ask for.

Stayed June 2014, traveled on business
Helpful?
1 Thank max p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, June 30, 2014
Dear Guest
Thank you for your patronage to our hotel and for taking the time to share your experiences with us. It was delightful to read that you enjoyed our services, Swimming Pool and overall dining experience. Our team prides itself on the experience we create for our guests and will be happy to hear that they have managed to meet your every need and uplift your spirits. We look forward to welcoming you back to The Westin Mumbai Garden City in the near future.
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 28, 2014

First of all, this is not the best location for tourist visits, you're better off in Parel at the ITC (also Starwood) or the Four Seasons. If you're in town on business, in the area - you can't do better than this property.

Very well appointed rooms, almost identical to the Gurgaon Westin, which is also a favorite.

Special shout out to Arnav in the Exec Lounge who was a gracious and attentive host. As usual with my experience of SPG hotels, the service team was on top of things throughour and warm.

Room Tip: Try to get a room overlooking the greens. Its rare to see out on such verdant spaces in Mumbai.
See more room tips
  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wade B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, June 30, 2014
Dear Guest
We are very pleased to learn how much you enjoyed your stay with us and we would like to thank you for letting us know how impressed you were with the service you received. It was delightful to read that you enjoyed our services and your specific appreciation of our Westin Executive Club Lounge. Team Westin looks forward to welcoming you back for many more uplifting moments.
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 28, 2014

Stayed for a day in March, Rooms are very nicely maintained, Rooms are spacious and always kept clean, decor was nice too.. . Good customer service. .The staff are excellent, Great Food.
overall stay was excellent

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jaintithendra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, June 30, 2014
Dear Guest
Thank you for your patronage to our hotel. We appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. Our team is delighted to hear that you enjoyed our facility and services, especially your specific appreciation of the comfort of the room. We pride ourselves in offering a personal and instinctive service, and a sensory – rich environment that evokes a feeling of tranquillity and well-being, nourishing your soul within a bustling city like Mumbai. We look forward to welcoming you back to The Westin Mumbai Garden City in the near future.
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Mumbai Garden City

Property: The Westin Mumbai Garden City
Address: Oberoi Garden City, Mumbai (Bombay) 400063, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Mumbai (Bombay)
#6 Luxury Hotel in Mumbai (Bombay)
#6 Spa Hotel in Mumbai (Bombay)
#9 Family Hotel in Mumbai (Bombay)
#12 Romantic Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Mumbai Garden City 5*
Number of rooms: 269
Official Description (provided by the hotel):
With close proximity to the International airport, business centers and shopping centers, Westin Mumbai Garden City offers you a perfect combination of comfort and convenience.Each of our 269 spacious guest rooms feature floor-to-ceiling windows that reveal the moving mural of Mumbai. ... more   less 
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Also Known As:
The Westin Mumbai Garden City Hotel Mumbai (Bombay)

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