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“Fabulous stay!!!!!!!!”

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The Westin Mumbai Garden City
Ranked #6 of 454 Hotels in Mumbai (Bombay)
Certificate of Excellence
Mumbai (Bombay), India
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Fabulous stay!!!!!!!!”
Reviewed December 10, 2013

I was there with my colleagues for group meet. It was very nice and great stay there. Food was excellent and very testy even there are lots of types of food. Infrastructure was very good. Rooms are very confortable and goog for relaxation. It was wonderful stay and remembrable.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andyfutter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, December 19, 2013
Dear Guest
Thank you for taking the time to share your experience with us. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the room as well as the dining experience at The Westin Mumbai Garden City. Our team prides itself on the experience we create for our guests and will be happy to hear that they have managed to meet your every need and uplift your spirits. We look forward to welcoming you back for many more uplifting moments at The Westin Mumbai Garden City.
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,629 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (406)
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pune
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 9, 2013 via mobile

My favorite place to stay in Mumbai. I feel like I am home. Let them know you are checking in and they take care of everything from pillows to fruits that I like and stay is pleasure. Food is great with the most amazing views from 18th floor. I love the service the most at this hotel. They know how to take care of their guests.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vsat73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, December 11, 2013
Dear Guest
Thank you for your patronage to our hotel. We appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. We would like to thank you for letting us know how impressed you were with the service you received. We pride ourselves in offering a personal and instinctive service, and a sensory – rich environment that evokes a feeling of tranquility and well-being, nourishing your soul within a bustling city like Mumbai. We look forward to welcoming you back to The Westin Mumbai Garden City in the near future.
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level Contributor
165 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed December 8, 2013

Stayed for a night at the Westin - we were spoilt by the Suite that we stayed in - spacious and confortable. However, I will break my review into the positives and negatives as usual

The positives
- Many people may think the location is bad, but this is the most accessible hotel in that part of Mumbai, and the views from the aarey colony facing windows are stunning.
- Very good check-in - sure the time spent waiting for the elevators could be slightly long, but merely a small blemish
- The rooms are good.. I have stayed in a basic room before - stayed in the suite this time - and both were very very good. Compared to some of the older hotels, this newer rooms were a good change.
- The food is good... the spread in the buffet is decent
- If you are chilling here, should visit Prego, the restaurant/bar on the ground floor - when quiet, its a beautiful place to spend a couple of hours.
- Decent facilities in the gym/health club.. though they could have done with a jacuzzi as well. But the whirlpool bath makes up for it, more so in Mumbai because the water is not to chilled normally.

The negatives
- The time spent waiting for the elevator could be testing for some, as I read in some of the reviews - however, we didnt mind it too much
- Yes, they could do with a Jacuzzi... it would have been a good touch.

All in all, had a lovely time at Westin.. and would go there again for a weekend for sure

Room Tip: Ask for a room which has got a view of the aarey greens... very good view
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Niraj_Shah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, December 11, 2013
Dear Guest
Thank you for your patronage to our hotel. We appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. Our team is delighted to hear that you enjoyed our facility and services, especially the location, view, the comfort of the room, WestinWORKOUT® Fitness Studio as well as the dining experience at our venues Prego and Seasonal Tastes. We pride ourselves in offering a personal and instinctive service, and a sensory – rich environment that evokes a feeling of tranquility and well-being, nourishing your soul within a bustling city like Mumbai. We thank you for your understanding and appreciate you taking the time to bring your concerns to our attention. We look forward to welcoming you back to The Westin Mumbai Garden City in the near future.
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 8, 2013

Stayed at Westin for 30 days for official purposes.

Location - Major advantage was its location close to my office in Goregaon. That also serves as its disadvantage if you intend to commute to central/south mumbai.

Pool - Good length, well maintained, looks beautiful. However, poolside sitting can be improved, so can the service at Splash - the poolside restaurant. Major disadvantage - The path to the pool goes through the restaurant Splash - you might have to crash through an ongoing party in your bathrobe/swimsuit.

Room - I stayed on the 26th floor, and had an amazing view of the city. The TV was huge. Amenities good. The DVD player got stuck a couple of times while shutting down.

Restaurants - 2 restaurants and the bar are on the 18th floor, and the USP is their view. Things get a bit crowded during breakfast at morning, but the staff always try to sort things out. Food is good, though a bit overpriced.

Pool and Spa - Spa is overpriced for the service provided. Steam room and shower room beside the spa are really good to loosen tense muscles after a day's work.

Room Tip: Higher floors for the view.
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debdutta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, December 11, 2013
Dear Guest
Thank you for providing us with a feedback on your recent stay experience. It is inspiring to know your over all stay experience and comments on our facilities and services. It is great to hear that you were able to make use of many of our facilities such as our Heavenly Spa, Venues at Level 18 Swimming Pool and your specific appreciation of our in room amenities. Our team prides itself on the experience we create for our guests and will be happy to hear that they have managed to meet your every need and uplift your spirits. We thank you for your understanding and appreciate you taking the time to bring your concerns to our attention. We look forward to welcoming you back for many more rejuvenating moments at The Westin Mumbai Garden City.
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 6, 2013 via mobile

They are constantly trying to sell you things at unrealistic price
The swimming pool and external terrace were reserved for private parties every night (I stayed 8 nights). Only 3 lifts for 32 floors, average waiting time to go up or down is 10 minutes.I shall not return to this Westin.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beaufort50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, January 20, 2014
Dear Guest
Thank you for your feedback. I hope you can accept my sincere apologies for the challenges you encountered in our hotel. Please be assured that the feedback is being looked into and appropriate action taken to prevent any guests being similarly inconvenienced in the future. I am hoping you will return, so we can convey to you that your experiences are not our usual standard. We look forward to your return visit to experience an uplifting experience with us at The Westin Mumbai Garden City!
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon
Level Contributor
46 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed December 4, 2013

had a wonderful stay . everything was just perfect. rooms were just awesome. beds were just perfect. the staff was very helpful. breakfast, lunch n dinner was delicious. found only one issue that as i am a member of eat n drink more club. i found it to be costlier then the non members

Room Tip: dont get the booking through eat n drink more privilaged card. the members are chrged more then the...
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank goyaludyog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, December 11, 2013
Dear Guest
Thank you for your patronage to our hotel and for taking the time to share your experiences with us. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the room, The Heavenly Bed as well as the overall dining experience at The Westin Mumbai Garden City. The Heavenly Bed is one of our signature products and it gives you a motionless sleep. Our team prides itself on the experience we create for our guests and will be happy to hear that they have managed to meet your every need and uplift your spirits. We look forward to welcoming you back to The Westin Mumbai Garden City in the near future.
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belgium
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed December 1, 2013

Certainly a good business hotel.Comfortable and large modern rooms. Nice design.
Nice pool at 4th floor. Italian (tried) and more general restaurant.
Since it is more in a office area, not so much to do in neighbourhood. They provide driver service to bring you to office and pick you up; or drive you to Mumbai-south.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JackoV1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, December 2, 2013
Dear Guest
Thank you for your patronage to our hotel and for taking the time to share your experiences with us. It was delightful to read that you enjoyed our services and dining experience at our Italian venue Prego. The guest experience is our highest priority and it is always gratifying to receive such valuable comments. Team Westin looks forward to welcoming you back for many more enriching moments.
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Mumbai Garden City

Property: The Westin Mumbai Garden City
Address: Oberoi Garden City, Mumbai (Bombay) 400063, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Mumbai (Bombay)
#6 Luxury Hotel in Mumbai (Bombay)
#6 Spa Hotel in Mumbai (Bombay)
#9 Family Hotel in Mumbai (Bombay)
#12 Romantic Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Mumbai Garden City 5*
Number of rooms: 269
Official Description (provided by the hotel):
With close proximity to the International airport, business centers and shopping centers, Westin Mumbai Garden City offers you a perfect combination of comfort and convenience.Each of our 269 spacious guest rooms feature floor-to-ceiling windows that reveal the moving mural of Mumbai. ... more   less 
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Also Known As:
The Westin Mumbai Garden City Hotel Mumbai (Bombay)

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