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“Excellent Breakfast buffet” 5 of 5 bubbles
Review of The Westin Mumbai Garden City

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The Westin Mumbai Garden City
Ranked #8 of 441 Hotels in Mumbai (Bombay)
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Breakfast buffet”
5 of 5 bubbles Reviewed September 22, 2013

we visited the Westin hotel on 9/21 for our first anniversary. We enjoyed the breakfast spread....the staff was very amiable and cheerful... we would especially like to thank Mr Ankit Koul for making us feel welcome and special... he and the staff in general were very professional.. Looking forward to our next visit

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank adakak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, September 27, 2013
Dear Guest
Thank you for your patronage to our hotel and for taking the time to share your experiences with us. We value your feedback and shall surely share your kind words with the entire team. It was delightful to read that you celebrated and enjoyed your first anniversary with us and enjoyed our services, overall dining experience and your specific appreciation of our buffet breakfast at Seasonal Tastes. Our team prides itself on the experience we create for our guests and will be happy to hear that they have managed to meet your every need and uplift your spirits. We look forward to welcoming you back for many more renewing moments at The Westin Mumbai Garden City.
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,466 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (384)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
montreal
Level Contributor
70 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed September 19, 2013

Have stayed at the Westin for a month on a business trip to India. Stayed on the 23rd floor for SPG preferred guests. Staff was exceptionally friendly and service was professional and efficient. Food was very good and a wide variety of choices to cater to Intl. Guests. Indian Restaurant was exceptional and you can order your food as spicy as you would like. Their Sunday Brunch was excellent. Restaurant staff are efficient professional well trained and friendly. Property and rooms are very clean and very comfortable. Security is very good as well. Pool and bar area was also very pleasant. Overall I can say that the Westin felt like home for a month while in India. I would highly recommend this hotel for any business or leisure travel.

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Linda p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, September 20, 2013
Dear Guest
Thank you for your patronage to our hotel and for taking the time to share your experiences with us. Our team is delighted to hear that you enjoyed our facility and services, especially the location, the comfort of the room and your specific appreciation of our authentic Italian pizzas at Prego. During your next visit please feel free to contact our food and beverage team for any culinary preferences and we will do our best to accommodate your requirements. The Westin Mumbai Garden City ensures that all the associates are trained rigorously to ensure that they understand and cater to all guest needs, however we have made a note of your feedback and will ensure that your next stay experience is memorable. We thank you for your understanding and appreciate you taking the time to bring your concerns to our attention. We look forward to your return visit!
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi, Louisiana
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed September 17, 2013

The property is excellent and so is the location if you are planning to visit Western suburbs. Rooms are big and provide good sleep quality. However, you will find that an abnormally high number of staff here is trainees. Not a cause for concern till everything goes on as per the SOP. Food quality in their restaurants is just ok, specially the Indian food. Stayed here for almost 2 months but my request for spicing up the food as per Indian pallete was never catered to. I know they also cater to international guests who might not be used to spicy food, but it does not mean they should forget Indian guest's tastes and preferences. Pizzas are really good though.

Room Tip: Choose a garden view room. Ensure you choose a non smoking floor if you are a non smoker.
See more room tips
  • Stayed February 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Anshul_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, September 20, 2013
Dear Guest
Thank you for your patronage to our hotel and for taking the time to share your experiences with us. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the room as well as your overall dining experiences. Our team prides itself on the experience we create for our guests and will be happy to hear that they have managed to meet your every need and uplift your spirits. We look forward to welcoming you back for many more enriching and memorable moments at The Westin Mumbai Garden City.
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed September 15, 2013

While working with Randstad India, the 50th anniversary party of the company was hosted at this hotel. The location is convenient for those who stay in the suburbs of Mumbai. The lobby at the entrance is gorgeous!! I think I fell in love with this property the moment I entered the hotel. The party had a guest list of almost 1000 people and was very well organized. We were given a massive banquet space for our event.There was a red carpet entry for all, an acrobatic dance group from Africa, tattoo painting, mug caricature and lots more. The hotel ensured that we had a memorable evening. The food was nice too.

  • Stayed October 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank pie365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, September 20, 2013
Dear Guest
Thank you for taking the time to share your experience with us and shall surely share your kind words with the team. Our team is delighted to hear that you enjoyed our facility and services, especially the ambiance and the delicious food. We pride ourselves in offering a personal and instinctive service, and a sensory – rich environment that evokes a feeling of tranquility and well-being, nourishing your soul within a bustling city like Mumbai. We look forward to welcoming you back to The Westin Mumbai Garden City in the near future.
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Level Contributor
83 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed September 13, 2013

Great hotel in a number of ways. The location was close to the airport. However getting anywhere in Mumbai is tricky.

The rooms were great. I stayed on the 23rd floor for the SPG preferred clients. Great views and excellent service.

Breakfast was excellent.

Bar was awful and expensive.

All-in-all pretty good place to stay.

  • Stayed July 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JohnMLeeLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, September 17, 2013
Dear Guest
Thank you for your patronage to our hotel. We pride ourselves in being one of the few 5 star properties in close proximity to the airport making it a destination of choice for the avid traveler. Our views have often found space in tribute notes by our guests and we are delighted to acknowledge this yours too. Our Seasonal Tastes buffet breakfast spread is sure to lure you in to our venue once again and we look forward to having you back at with us for more renewing experiences.
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
4 of 5 bubbles Reviewed September 10, 2013

Just wanted to say that the 4 weeks I spent in the Westin Hotel was a wonderful exprerience. The hospitality of the staff was first class, the room was most comfortable and the service was extremely professional and friendly. The hotel also has a wide range of restaurants with great tasting food. One of the things I enjoyed most was the breakfast - I've never seen so much variety in one dining area!! It was all the more enjoyable due to the friendly staff and a special thanks goes to Ankit Koul for providing me and my colleague with excellent, first class and professional service. The Sunday brunch will be one to remember for a long time!!

  • Stayed July 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jagdip K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, September 10, 2013
Dear Guest
Thank you for your patronage to our hotel. We appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. We would like to thank you for letting us know how impressed you were with the service you received. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the room as well as the overall dining experiences at our venues and your specific appreciation of our Breakfast Buffet and Bubbalicious Brunch at Seasonal Tastes. We pride ourselves in offering a personal and instinctive service, and a sensory – rich environment that evokes a feeling of tranquility and well-being, nourishing your soul within a bustling city like Mumbai. We look forward to welcoming you back to The Westin Mumbai Garden City in the near future.
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dhaka City, Bangladesh
Level Contributor
199 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 bubbles Reviewed September 9, 2013

Stayed in Westin Mumbai Garden City for a Business Travel alone and it was a pleasurable stay as expected from a Westin chain. The rooms are very comfortable, carefully furnished with the amenities you need to enjoy a calm & soothing stay. Specially the Bathroom arrangement was quite an amazement - they have taken the simple washroom concept to a next level, just loved it!
Another thing that made my stay a truly enjoyable one was their dining (don't think I am foodie though) - with abandon of choices from a wide range of cuisines from typical Indian to Far-East to European. The foods will bring water to your mouth because of their presentation, even before you take the first grasp in your mouth!
The pool was not very big but with tranquilizing green setup - a good way to refresh after a busy day.
Overall, it was a fine stay and surely it would be in my preference list whenever I'll plan for my next trip in Mumbai.

Room Tip: Higher floors is better for any hotel in a city - gives you a better urban view without any noise.
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Spartacase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, September 10, 2013
Dear Guest
Our team here at The Westin Mumbai Garden City would like to thank you for showing so much appreciation for our hospitality. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the room, in room amenities, Heavenly Bath as well as the overall dining experience at the hotel. Team Westin is all about delivering comfort through a soothing and nurturing stay environment to our guests. We are further delighted to hear that you have enjoyed dining with us as well. We look forward to having to visit us again for an even further renewing experience at The
Westin Mumbai Garden City.
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Mumbai Garden City

Property: The Westin Mumbai Garden City
Address: Oberoi Garden City, Mumbai (Bombay) 400063, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Mumbai (Bombay)
#8 Luxury Hotel in Mumbai (Bombay)
#8 Spa Hotel in Mumbai (Bombay)
#9 Family Hotel in Mumbai (Bombay)
#12 Romantic Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Mumbai Garden City 5*
Number of rooms: 269
Official Description (provided by the hotel):
With close proximity to the International airport, business centers and shopping centers, Westin Mumbai Garden City offers you a perfect combination of comfort and convenience.Each of our 269 spacious guest rooms feature floor-to-ceiling windows that reveal the moving mural of Mumbai. ... more   less 
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Also Known As:
The Westin Mumbai Garden City Hotel Mumbai (Bombay)

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